Straight Talk Wireless Complaints and Reviews

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Straight Talk Wireless
Main address: Attention: Executive Resolution Department 33178 Miami FL
1-877-430-CELL (2355), , custsrv@straighttalk.com
  • 667+10 mobile complaints
  • $130K claimed losses
  • $186 average
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  • 2 days ago
  • Cellular Phone
  • Lakemont, Georgia
  • Dead Battery
  • 2
  • 2
  • 19

I dont use my straight talk phone that much so why does the battery keep going dead? And when it is fully charged it says it it dead. Not to mention the errors that keep popping up when I am using my phone. And when I first purchased this phone At walmart not only did they not scan it correctly at the register but when I came back to walmart to fix the problem I had to get a new number.Then. I... Read more

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  • Oct 16
  • Cellular Phone
  • Searcy, Arkansas
  • Terms Of Service
  • 3
  • 3
  • 35

I decided to go with Straight Talk because it had restrictions on Laptop and Personal Computer tethering, but said nothing about tablets. Their Terms of Service say, and I quote "STRAIGHT TALK UNLIMITED PLANS CANNOT BE USED FOR: any applications that tether your device to a laptop or personal computer other than for the use of Wireless Sync." That restriction says nothing about other... Read more

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I tried to refill my minutes & it won't let me on the app, website or by phone. Is it maintenance or what? My phone is not just a luxury it is a necessity being a student & working full-time as a single mother of two young children. Please resolve this issue quickly!! Add comment

     

  • Oct 15
  • Cellular Phone
  • Money Hold
  • 1
  • 1
  • 25

I have spent many hours this week on the phone with straight talk because for some reason they put holds on my money instead of just processing it. I spent many hours on the phone with my bank as well to see if they could help me release the holds. They needed straight talk to send a fax or do a 3 way call with the bank. So I called my bank and straight talk on 3 way and straight talk put us on... Read more

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  • Oct 14
  • Cellular Phone
  • Service Auto Refill
  • 1
  • 1
  • 24

Straight Talk steals days of service every year. Due date for auto refill was on 17th in January now down to 12th in November. Read more

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  • Oct 12
  • Cellular Phone
  • Tampa, Florida
  • Unlimited Data Plan
  • 2
  • 2
  • 38

this is one of the worst phone companies I have ever been with I pay 45 a month for unlimited data. and it's like having dial up I can't even do anything on the internet 4G Yeah right nothing but a bunch of fraud Read more

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  • Oct 11
  • Cellular Phone
  • Phone Plan Change
  • 1
  • 1
  • 32

After adding a $30 plan to my phone, after my $45 plan ran out, my txt msgs were not working properly. I called ST and after they "fixed" the problem, I could no longer use my phone to make calls or txt! I got online to the live Chat, only to have more and more and more problems, and having the cust serv people drop my conversation TWICE, so I had to get back in the *** for another "chat." ... Read more

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  • Oct 10
  • Cellular Phone
  • Kellogg, Minnesota
  • Unlimited Minutes
  • 1
  • 1
  • 86

I bought unlimited minutes as I have for three years, with Straight Talk. My phone died and I was told because I had bought these minutes that I was eligible for one of their free phones. October 7th I called Straight Talk and talked to a woman named Irene. After numerous attempts to get her to understand my situation, and her asking the privacy question on my account, I was told that my phone... Read more

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  • Oct 09
  • Cellular Phone
  • Defective Phone
  • 1
  • 1
  • 15

Phone will not dail out.missing work.i wish some lawyer would put a law suit out on them.for an america owned company you all ways get philapiinees.cant talk to someone in USA.they are not AMERICAN!!!!!!!! Read more

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  • Oct 09
  • Cellular Phone
  • Minutes Adding
  • 1
  • 1
  • 28

Everytime I try to buy more minutes over the phone they alwaays say my card doesn't go thru and transfer me to someone who I can barelynunderstnd by the way we live in america where our first language is ENGLISH so I would like to speak to someone who speaks english clearly... but anyways they always end up chaarging my card more thn once nd then say if I believe I was wrongly chargedni would... Read more

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