Straight Talk Wireless Complaints and Reviews

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Straight Talk Wireless
Main address: Attention: Executive Resolution Department 33178 Miami FL
1-877-430-CELL (2355), , custsrv@straighttalk.com
  • 618+7 mobile complaints
  • $120K claimed losses
  • $191 average
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  • 8 hours ago
  • Media
  • New Orleans, Louisiana
  • Straight Talk Cell Number
  • 2

purchased a straight talk phone, tried to activate per insturctions, the rep on the phone spoke such poor English we could not understand him, went to Wal Mart returned the phone it did not work properly had already paid in advance for minutes to use, got another phone wanted to keep my same number, after sitting in Wal Mart in Prairieville, La. store#5056 for three hours my phone was activated... Read more

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  • 1 day ago
  • Internet
  • Atlanta, Georgia
  • Slow Internet
  • 16

It's horrible I only have had this service for 8 days my calls drop my Internet speed has dropped. I called customer service and was actually laughed at. I did try my best not to get mad because it is only 50 dollars but I hate liars and conniving people and this company is definitely that the rep that I spoke with kept repeating herself over and over and was basically saying nothing so I ask to... Read more

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  • 1 day ago
  • Cellular Phone
  • Ashland, Ohio
  • Website
  • 13

I have used straight talk for a few years, but when it comes to re-filling the phones air time, don't use the web site or the app. I used the website to purchase a month of airtime, an alert came up that said couldn't complete transaction, or denied, but my bank says otherwise. I tried this method 3 times before I got an alert saying I was over drawn, so I checked my account with the bank, and it... Read more

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  • Aug 26
  • Cellular Phone
  • Refurbished Phone
  • 40

So, I bought a new iPhone for my birthday. I didn't want to spend a ton of money so I got a refurbished phone. I had recently switched from Verizon to straight talk I had no problems and great service. The price of the phone was steep- 400 bucks but when it came I was over the moon excited. However, after a while the front facing camera broke out of the blue. The screen would go black if I tried... Read more

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  • Aug 26
  • Cellular Phone
  • Tampa, Florida
  • Warning Message
  • 22

I have been having issues with my internet. .The strange thing is the pasted three months I get that warning message about my data...It has been happening right at the same time for the pasted three months. I have been extremly careful this month. Making sure I close everything out and haven't been on You Tube much and I still get a message. I know it won't do any good to call..I'm completely... Read more

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  • Aug 25
  • Internet
  • Mobile Hotspot
  • 28

I've had a mobile hotspot from straight talk for a while now. I just called them 2 weeks ago because even with the 2 month service plan I have to call after the 1st month for them to reconnect my card. When I called 2 weeks ago I had over 2 GBs of data remaining which was more than enough to last until September 7th. The card stopped working again and I could not see my data usage again. Called... Read more

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  • Aug 25
  • Cellular Phone
  • Murphysboro, Illinois
  • Unlimited Talk Text
  • 44

I have bought a $45.00 unlimited talk text and data from straight talk and they have told me that I went over my useage I talked to the manager Isabella ID# 516220 and she was telling me about the terms and conditions and I asked her in what paragraph to look at with the pamphlet that came with my phone and instead of her pointing it out on the pamphlet she told me to go look online and no where... Read more

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  • Aug 24
  • Cellular Phone
  • Credit Card Charges
  • 21

I used my credit card one time.and they continue to take money.off my card i had 9 decline transactions they only refunded 3 well 8-4-14 jonanthan talk to my bank gave me me.another ticket number and said wait 24-48hrs 3-5business days well. yet my bank still have received anything i been doing.this since july its *** near September and still haven't got.my money.back if.something don't.happen... Read more

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My huawei phone will not reactivate. Because my phone isn't working I have no way to call customer service. I've had this problem before and I'm to the point that I'm ready to just switch carriers and be done with it Add comment

Cant. Activate my phone. I call the star 22890 and it's says cannot. Activate. Call latter. What. The. *** Add comment

 
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