Straight Talk Wireless Complaints and Reviews

2.1
  • Price12 votes
  • Unlimited plan7 votes
  • Cell phone2 votes
  • Rudeness of customer service30 votes
  • Customer service staff27 votes
  • Being lied to23 votes
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Have a straight talk phone was a gift they will not transfer my existing service with straight talk to this phone. say it was not properly scanned Add comment

  • 2 days ago
  • Cellular Phone
  • Washington, District Of Columbia
  • 4
  • REVIEW RATING 4/5

I bought a 15 dollar card for my hotspot model Z288L and have talked to cs 4 or 5 times and it's still nIt activated I give up Read more

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  • Apr 23
  • Cellular Phone
  • Garland, Texas
  • Sim Card
  • 1
  • 1
  • 23
  • REVIEW RATING 4/5

I bought a bring ur own phone kit. and call the 1877 number to get them to help me access the sim card. And low and behold the guys ask for my access card number i give it and my phone never got connected. I called back and i had to purchase a new access code card. And i still have not received information about my phone switching over to straight talk. I called again and come and found out my... Read more

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  • Apr 22
  • Cellular Phone
  • Murrieta, California
  • Cell Phone Service
  • 1
  • 1
  • 10
  • REVIEW RATING 4/5

I received my bill on my credit card and noticed they had billed me twice in a matter of one week. I tried for one hour to get a live person to answer their customer service number - finally a human answered and after explaining my problem, they found that they had in fact billed me twice, but had to transfer me to a different person for a refund. This refund person wanted the number on the... Read more

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  • Apr 21
  • Cellular Phone
  • Gig Harbor, Washington
  • Auto Refill Service
  • 1
  • 1
  • 12
  • REVIEW RATING 4/5

Each month I get a message from Straight Talk that there was a problem processing my card and each month I call the number, add my card information and choose auto refill. Every time I do it I think it will be fixed but I just received another message now that a month has gone by. It is so frustrating! There is nothing wrong with my debit card. Also, each month I try to login to my account online... Read more

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  • Apr 21
  • Internet
  • Tampa, Florida
  • Hot Spot
  • 1
  • 1
  • 10
  • REVIEW RATING 3/5

Returned a Hot Spot to Straight Talk at time the customer service says,15 days. Having copy of return for refund and reference number given at time of returning ,asked for address to return to get refund. Called to ask why refund has not been sent to me. Told from customer service there isnt any information on my return or a reference number for talking to customer service. I was calling number... Read more

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My son got an Iphone 4 FROM HI S GIRLFRIEND AND WE BOUGHT AN ACTIVATION CARD AS YOU WERE LISTED AS A PLAN THAT WOULD WORK BUT BECAUSE IT HAS NO SIM CARD SLOT IT CAN'T BE DONE. SUCKS!!!!! AS I AM NOW STUCK WITH A PIECE OF *** PHONE THST IS A STRAIGHT TALK PHONE. I WAS GOUNG TO TAKE OVER HIS PHONE. NOWCI KNOW WHY SO MANY PEOPLE HATE YOUR PLAN Add comment

  • Apr 20
  • Cellular Phone
  • Greenwood, Indiana
  • Bookmarking
  • 1
  • 1
  • 15
  • REVIEW RATING 3/5

i have been having proublems with straighttalk i try to be cool about it but you people are doing alot of us wrong1 cutting down the unlimited that is a joke1 and now deleting my bookmarks1 i had alot of them i called the first time and was told i did it. i knew i didnt but this guy was rued and want to hang up1 now tonight i went to put a pattern on my bookmarks after i had placed 3 or 4 already... Read more

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  • Apr 20
  • Cellular Phone
  • Mountain View, California
  • Cell Phone
  • 1
  • 1
  • 16
  • REVIEW RATING 4/5

This company is a straight scam. My daufhters phone broke. She had the warranty. She called them, they sent a vox and she packed up her phone and shipped it out. The "replacement" phone they sent was bunk and disnt even work. When she called they jad no record of her phone or the replacement phone. And they wouldnt send her phone back. Wth? In the meanwhile her account got hacked and they refused... Read more

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