Straight Talk Wireless Complaints and Reviews

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Straight Talk Wireless
Main address: Attention: Executive Resolution Department 33178 Miami FL
1-877-430-CELL (2355), ,
  • 623+8 mobile complaints
  • $120K claimed losses
  • $198 average
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  • 6 hours ago
  • Shopping
  • 6

I bought the lg optimus smart phone and I have had troubles from the get go! When the battery dies and you turn it back on, you can send text messages and not receive them. I lost 2 jobs because of this and when I call the customer service to explain what happen they just give you the same Bull$#!t run around in some foreign language you can not understand! I also have a problem with the screen... Read more

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  • 8 hours ago
  • Other
  • Street, England
  • Cell Phone
  • 6

I was overcharged and hung up on SEVERAL times! They lied over and over. First is was the governments fault, then it was my fault for signing up for automatic payment which I NEVER EVER sign up for. I don't like ANYONE taking my money without my permission! I get paid different times of the month is the 2nd reason why I NEVER sign up for automatic payment. All I know is 20 years ago they would... Read more

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  • 1 day ago
  • Cellular Phone
  • Faulty Phone
  • 22

I purchased a smart phone august 8 this year I was putting pictures with my contacts when I finished it got stuck after 45mins of the same trouble shooting that did not work with two different but equally rude employees I was given a ticket number for a new phone our call was disconnected and that's when I get a call from a very hateful an disrespectful "supervisor" who informed me that that's... Read more

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  • 1 day ago
  • Cellular Phone
  • Tampa, Florida
  • Terrible Customer Service
  • 11

Straight Talk customer service is a Fu**** joke.. I wanted to switch my Huawei phone with a BYOP plan.. I checked the compatbility on the straight talk website. The website confirmed all i would need is the network access code. Fine, Perfect purchesed it from the website and never recieved the code i paid for. I called customer service for help. The first persone i spoke to told me that the new... Read more

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STAY AWAY FROM STRAIGHT TALK. their customer service reps don't speak English & every one you talk to has a different idea of their company policies. Add comment

  • 2 days ago
  • Advertisements and Cons
  • Truro, England
  • Galaxy S3
  • 1
  • 1
  • 13

Straighttalk will not allow anyone to update the phone with the newest software. Straighttalk says go to Samsung and Samsung says it is Straighttalk. A new $300 phone and cannot get latest security fix. WHAT A RIP OFF. This is the blog that shows how they answer the complaints. It is most always check your mail for a personal message. And the msg is to call them. they they say sorry cannot help... Read more

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  • Aug 29
  • Cellular Phone
  • New Orleans, Louisiana
  • Phone Activation
  • 14

purchased a straight talk phone, tried to activate per insturctions, the rep on the phone spoke such poor English we could not understand him, went to Wal Mart returned the phone it did not work properly had already paid in advance for minutes to use, got another phone wanted to keep my same number, after sitting in Wal Mart in Prairieville, La. store#5056 for three hours my phone was activated... Read more

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  • Aug 28
  • Internet
  • Atlanta, Georgia
  • Slow Internet
  • 24

It's horrible I only have had this service for 8 days my calls drop my Internet speed has dropped. I called customer service and was actually laughed at. I did try my best not to get mad because it is only 50 dollars but I hate liars and conniving people and this company is definitely that the rep that I spoke with kept repeating herself over and over and was basically saying nothing so I ask to... Read more

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  • Aug 28
  • Cellular Phone
  • Ashland, Ohio
  • Website
  • 23

I have used straight talk for a few years, but when it comes to re-filling the phones air time, don't use the web site or the app. I used the website to purchase a month of airtime, an alert came up that said couldn't complete transaction, or denied, but my bank says otherwise. I tried this method 3 times before I got an alert saying I was over drawn, so I checked my account with the bank, and it... Read more

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  • Aug 26
  • Cellular Phone
  • Refurbished Phone
  • 52

So, I bought a new iPhone for my birthday. I didn't want to spend a ton of money so I got a refurbished phone. I had recently switched from Verizon to straight talk I had no problems and great service. The price of the phone was steep- 400 bucks but when it came I was over the moon excited. However, after a while the front facing camera broke out of the blue. The screen would go black if I tried... Read more

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