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1.9 Based on 419 reviews
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  • Customers like
    • Price 16
    • Unlimited plan has served me well 13
    • Service plan 6
  • Customers don't like
    • Horrible customer service 69
    • Customer service staff 30
    • Being lied to 29

Nothing more but a thieving company that has a bunch of ppl dumber that a box of rocks working for them.. It is all a scam.. And we have fell prey to it.. My phone pen broke.. They said send it in for replacement,, it took over a month to get my phone.. And they sent me a different phone.. Cheaper,, *** no!! I call them back.. Spent almost an hour and half on the phone.. I have never heard PLEASE HOLD so many times in my life,, And was... Read more

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For some reason every employee that you speak with at straightalk gives you a different answer to the same question such as one lady told me my phone would be here on tues by 4:30 no phone then yesterday i was told it would be here on fri by 4;30 but nobody can provide me with a tracking number what is the sulotion here Read more

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Every phone i buy from walmarts i have to send back an you can never provide me a tracking number for the shipment of my replacement phone why is that Read more

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The customer service for straight talk is absolutely ridiculous! The way they treat their customers is completely horrible. I work for another company and consulted with straight talk and they tried to give me the run around as well as my customer. They treated my customer completely awful as well as completely ignored everything he was saying. The customer just wants to unlock his phone so he can use it after purchasing it nearly 2 months ago.... Read more

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ST is handy in a pinch. Other than this however they're really not interested in your problems....especially when you call the Philippines or India. CS is just abhorrent.ST is handy in a pinch. Other than this however they're really not interested in your problems....especially when you call the Philippines or India. CS is just abhorrent.ST is handy in a pinch. Other than this however they're really not interested in your problems....especially... Read more

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I got Straight Talk wireless cuz I was having problems with Cricket and they're not know better can't get my phone to work I don't get picture messages hardly have service anywhere and then you can talk to a person there because they don't speak the same language and if they do you can't understand them they hang out with you and I don't give you your boss and none of them could fix the *** thing this company is good for *** *** I want my ***... Read more

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I have a home device that I paid almost $86 I have had this home straight talk for about 2 yrs 3 months after having this device 3 monthes it started giving me problems it is constantly dropping calls n sometimes I can't even call out I have called over 10 times n I asked to have it replaced within my 1 yr warrenty n I was told it wasn't nessecary the only reason I still have is cause I only pay 15 a month unlimited call anywhere in US they keep... Read more

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I have wasted a year of my life calling straight talk from another phone because theirs didnt work. I jave been run around for approx. 20 hrs on the phone trying to recieve the second phone from them. It has been two months and they havent sent me the phone to replace mine. Two months ago! This doesnt scratch the surface of what I have been through with them. I did everythingI was asked to do. Fed ex sent my phone officially and they say a... Read more

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Terrible company. Waiting over 2 months for a replacement phone. Each rep lies and transfers the call to someone else. Just spent another 1hour and 50 minutes on the line with 4 different reps. Told to wait an additional 3-5 days to possibly hear back from warehouse. Still no closer to getti g this resolved. Criminal so called business. Read more

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was receiving 10 gigs of data a month for $45 for 3 months my credit card was compromised switch credit cards they changed it to 5 gigs said I had to have a $55 plan to get to have 10 gigs, right before that had happened I actually was sent an email that if I upgraded to the $55 plan that I would receive 15 gigs a month they denied any knowledge of any such text or any such plans ever existed Read more

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