Straight Talk Wireless Complaints and Reviews

Submit ›
  • Customers like
    • Price12
    • Unlimited plan7
    • Cell phone2
  • Customers don't like
    • Rudeness of customer service30
    • Customer service staff27
    • Being lied to23

  • 2 days ago
  • Cellular Phone
  • Walnut Creek, California
  • Internet Service
  • 2
  • 2
  • 6
  • REVIEW RATING 3/5

My internet is either intermittent or none at all. I'm told I have to have 2 phones for them to help me. Why would I have two phones. Can't understand customer service. Shame on you for giving our jobs away to people that don't care. I'm lucky to get the internet 1 out of 5 tries. They are defiant rude and lie. Read the same script over and over. Read more

Was this review helpful? 0 0

I am also a veteran. I recently realized that I have been charged a monthly fee by Straight Talk Services. Two years and $2600 of fraudulent charges later my bank USAA will not go after them. I wonder what the connection is with service men and women being targeted? Add comment

I HAVEPhones are sh**. Customer service people don't speak English and you can't understand them. I have had 4 phones in 2 years. They replaced the bad ones for phones that were no better then what I sent. Add comment

I just want to say dear straight talk wireless *** u *** ur *** little phones ur even shittier service...and u have got to be *** money hungry terrorist by not giving me the simple option of storing my personal *** like my pictures and music!!! *** u!!! Add comment

  • May 17
  • Cellular Phone
  • Cell Phone
  • 1
  • 1
  • 20
  • REVIEW RATING 3/5

First customer service guy we couldn't understand him at all! Your on the phone for hours trying to deal with them to resolve your phone not work then you send phone back with there ups packaging to never receive anything back from them. They defiantly are not going to back up there product you just get a run around of different customer service representatives! Warranty means nothing! They... Read more

Was this review helpful? 1 0

  • May 16
  • Cellular Phone
  • Sim Card
  • 1
  • 1
  • 9
  • REVIEW RATING 4/5

They sent a new sims for the old phone for 937-716-7986.next thing i know they changed this number 937-979-9879 they was not suppose to,Because the 937-716-7986 is a free ph for the eldery and Disabled. I baught this one 937-979-9879 From Cricket now i can't axcess my messages or do anything it's locked. This has been going on sense the end of March,Oh they sent a new SIMS Card that does not... Read more

Was this review helpful? 1 0

my internet running slow and cant use my facebook and i have an unlimited plan! Add comment

  • May 13
  • Cellular Phone
  • Fountain, Florida
  • Phone Plan
  • 1
  • 1
  • 20
  • REVIEW RATING 4/5

I have purchased an $45 card for years on a coupke different.t phones my internet and phone service slows way down if not all the way and i am fet up with it. I have had the worst activating problems when it comes to turning another phone onI have waited 7 days just to have my phone what to bring your own phone plan turn on 3 people have hung upon me I had this as well with another 1 of my phone... Read more

Was this review helpful? 1 1

  • May 12
  • Cellular Phone
  • Hemet, California
  • Phone Unlock
  • 1
  • 1
  • 16
  • REVIEW RATING 4/5

Need to unlock phone so I can ad this device "Samsung SM-S765C" with a Verizon compatible service link. Have called tech support 4 times and was informed that in order to unlock phone, I needed to have an activated line. Because I purchased an new phone from the Walmart Family "T-mobile" service, which was deactivated when porting the number. After porting number, was told by Straight Talk that I... Read more

Was this review helpful? 1 0

  • May 10
  • Cellular Phone
  • Houston, Texas
  • Cell Phone Service
  • 4
  • 4
  • 26
  • REVIEW RATING 5/5

Again, I am on the phone with another *** from Straight Talk. I was on hold for nearly an hour for a supervisor before the CSR (that's a laugh) disconnected the call. The second call, I have been on hold for over an hour waiting for a supervisor to supposedly finish a call. I think they are outside smoking ***. A few weeks ago I was in the hospital and my service ended. When I returned home... Read more

Was this review helpful? 1 0

Had an experience with Straight Talk Wireless?

Write a review
Did not find what you were looking for?
 
×
You are reading about Straight Talk Wireless.
Filing a new complaint about
×