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1.9 Based on 381 reviews
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  • Customers like
    • Price 15
    • Unlimited plan has served me well 13
    • Service plan 5
  • Customers don't like
    • Horrible customer service 69
    • Customer service staff 30
    • Being lied to 29

I have been using straight talk for far too long... My data is never 3g-4g speed. During my 10g of “high-speed" my service is throttled regularly and running at slow speed. Often connection to sites are timed out. Once my higher speed is over I am switching to Boost mobile. Unlimited high speed data. No throttling! Further more unlimited streaming media all for $60 Add comment

This is the second time straight talk has turned off my phone saying my credit was denied. I have money in my account which is an auto pay. Same time last year they said I exceeded my limits. I do not use my phone much and checked my minutes. Phone said 43 minutes use. They automatically cut your phone off after one year with no recourse but to call and sign up again. Pain in the ***! They do not contact you or warn you either. Another thing... Read more

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5 MONTHS IN A ROW DEACTIVATED. USE TO HAVE AUTO REFILL FOR FIRST COUPLE OF YEARS. WHY DID THEY STOP. MESSAGE SAID THAT THEY WERE GOING TO CONTINUE AUTO REFILL BUT HAS NOT HAPPENED YET. APPARENTLY THEY HAVE A GLITCH IN THEIR BILLING DEPT. DECIDED TO GO WITH ANOTHER CARRIER. WORD WORD WORD WORD WORD WORD WORD WORD WORD WORD WORD WORD WORD WORD WORD WORD WORD WORD WORD WORD WORD WORDWORD WORD WORD WORD WORD WORD WORD WORD WORD WORD WORD WORD WORD... Read more

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DATA SHORTING Main gripe with their 5gb data plan, you pay for 5 but you actually only get 4 gb when it slows down to 2g. Can verify using ST's data usage app and comparing against actual usage using My Data Manager app and built in Samsung Data Usage. Add comment

Spent three phone calls and two chats with Straight Talk to get my phone running. Phone calls are useless. The chats were the most productive. At first I couldn't make or receive a call. AND NO TEXTING. After two chats and two Code Entries I could finally send and receive texts. However, I cannot use MMS keep getting the "No Data Balance Available." Today, one guy (via phone call) had me input two Code Entries. This has not worked. He... Read more

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Straight Talk might be fine for you IF you don't actually NEED to use your phone a lot. If you THINK you are going to save money by using Straight Talk, you had better pay close attention to all the little details before you choose them. Here are a couple of things you are not going to be able to do with the phone service. You aren't going to be able to use your phone as a hot spot. If you want to do that, guess what, they are going to charge... Read more

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I called about my update status being unavailable 3 times. The first person didn't even attempt to help me and in the end of the conversation said thank you for calling straight talk wireless and hung up. So then I called back and spoke with a lady who barely spoke, ignored my issue and refused to transfer my call to a manager. She stated that she was the manager. I asked for her name and she asked why and ended up saying Rashel which seemed... Read more

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so i am waiting for my cell to come in i sent in samsung galaxy ace style and waited over week and half you sent me a lg 22 $50. phone when i sent in $180. phone so i called again not happy and once again was promised my cell just like i had and you guys mailed me the same phone so now i have two of your phones and called again and for you guys to tell me you dont have any in stock and i have to wait another two weeks i have... Read more

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Strighttalk is ***!! Save your money..they are a joke Read more

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