Straight Talk Wireless Complaints and Reviews

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Straight Talk Wireless
Main address: Attention: Executive Resolution Department 33178 Miami FL
1-877-430-CELL (2355), , custsrv@straighttalk.com
  • 670+11 mobile complaints
  • $130K claimed losses
  • $185 average
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Straight talk is a rip off said my replacement phone order was canceled because no activity and i shipped my phone October 20 and they got it October 22. Now they got to update claim October 24 my phone should have been on its way. Add comment

     

  • 1 day ago
  • Cellular Phone
  • South Portland, Maine
  • Zte Phone
  • 1
  • 1
  • 23

I purchased this phone from Walmart. I was looking for the cheapest prepaid straight talk phone, however it was out of stock. I spent a little more money thinking I would have a better phone. I have had several smartphones throughout my life and by far the worst working phone and processing system I ever used. DO NOT PURCHASE THIS PHONE!!!!! If you want to use your phone for anything more than... Read more

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  • 2 days ago
  • Cellular Phone
  • Phone Reactivation
  • 1
  • 1
  • 31

I also have straight talk. On the third of every month I go to Walmart and purchase the $45.00 card and return home. Not just some months, but every month I have to go through the reactivation process because my phone has been turned off the day before. Every month I have to unsubscribe to unwanted sales pitches via text message even though I have unsubscribed multiple times via text, email and... Read more

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  • 2 days ago
  • Cellular Phone
  • Lakemont, Georgia
  • Phone Number Transfer
  • 1
  • 1
  • 15

Straight makes everything sound easy about transferring to a new phone but it's not.I was on the phone with them for 15 minutes trying to transfer a number to a new straightalk phone and I got hounded by them with all kinds of questions. I'm shocked they didn't ask me for a urine sample..I got no where with them.So I simple said i will just get a new number and activate this new phone. So I get... Read more

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  • Oct 18
  • Cellular Phone
  • Lakemont, Georgia
  • Dead Battery
  • 2
  • 2
  • 36

I dont use my straight talk phone that much so why does the battery keep going dead? And when it is fully charged it says it it dead. Not to mention the errors that keep popping up when I am using my phone. And when I first purchased this phone At walmart not only did they not scan it correctly at the register but when I came back to walmart to fix the problem I had to get a new number.Then. I... Read more

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  • Oct 16
  • Cellular Phone
  • Searcy, Arkansas
  • Terms Of Service
  • 4
  • 4
  • 55

I decided to go with Straight Talk because it had restrictions on Laptop and Personal Computer tethering, but said nothing about tablets. Their Terms of Service say, and I quote "STRAIGHT TALK UNLIMITED PLANS CANNOT BE USED FOR: any applications that tether your device to a laptop or personal computer other than for the use of Wireless Sync." That restriction says nothing about other... Read more

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I tried to refill my minutes & it won't let me on the app, website or by phone. Is it maintenance or what? My phone is not just a luxury it is a necessity being a student & working full-time as a single mother of two young children. Please resolve this issue quickly!! Add comment

     

  • Oct 15
  • Cellular Phone
  • Money Hold
  • 1
  • 1
  • 35

I have spent many hours this week on the phone with straight talk because for some reason they put holds on my money instead of just processing it. I spent many hours on the phone with my bank as well to see if they could help me release the holds. They needed straight talk to send a fax or do a 3 way call with the bank. So I called my bank and straight talk on 3 way and straight talk put us on... Read more

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  • Oct 14
  • Cellular Phone
  • Service Auto Refill
  • 2
  • 2
  • 32

Straight Talk steals days of service every year. Due date for auto refill was on 17th in January now down to 12th in November. Read more

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  • Oct 12
  • Cellular Phone
  • Tampa, Florida
  • Unlimited Data Plan
  • 3
  • 3
  • 55

this is one of the worst phone companies I have ever been with I pay 45 a month for unlimited data. and it's like having dial up I can't even do anything on the internet 4G Yeah right nothing but a bunch of fraud Read more

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