Straight Talk Wireless Complaints and Reviews

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Straight Talk Wireless
Main address: Attention: Executive Resolution Department 33178 Miami FL
1-877-430-CELL (2355), , custsrv@straighttalk.com
  • 694+9 mobile complaints
  • $130K claimed losses
  • $183 average
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  • 1 day ago
  • Cellular Phone
  • 7

Another fun encounter with their customer service. I tried to add a device to my account online. Could not get it to work. They tried to add it, but only succeeded in removing the one phone that was in that (online) account! They have promised that it will show up in "24 hours". Do I believe them? Not on my life!! Every interaction I have ever had with customer service is enough to make me... Read more

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  • 1 day ago
  • Cellular Phone
  • Tampa, Florida
  • 1
  • 1
  • 13

Please contact me. Those *** idiots almost gave me a heart attack. I had to deal with them yesterday. I noticed I couldn't get the internet or make a call later on so I called them and asked why my was off. Finally he told Mr take battery out wait a minute. put battery in and turn it on. Why I did this I asked him so why was my phone turned off and I want this day of no phone service justified. I... Read more

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  • 1 day ago
  • Other
  • San Marcos, California
  • 1
  • 1
  • 6

I wanted to start my old phone back up. you would think that would be easy. 4 hours of tech support and 2 days of missed work later. I had spoke and gone over with 6 different tech people they even had me erase all my contact info. I wanted to complain to a supervisor, the tech person told me they were busy with another customer. for over a half hour. I finally had to hang up. The old adage you... Read more

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  • 2 days ago
  • Cellular Phone
  • North East, Pennsylvania
  • Samsung Galaxy
  • 1
  • 1
  • 14

I purchased a droid gallexy in 2012 it broke with in the year warrenty so they gave me a new one..have had the replacement gallexy for less then a year sent it back and recieved a replacement phone but down graded.called straight talk and was hung up on three times to finally sit on the phone for more then a hour to basically be called a liar and whom ever sent my down graded phone to me is gonna... Read more

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  • Nov 15
  • Cellular Phone
  • Lynn, Massachusetts
  • Cell Phone Plan
  • 5
  • 5
  • 97

I've been with ST going on 4 years with real complaints until recently. My plan includes low speed and 3GB high speed data "UNLIMITED" $45 for 30 days. Now after three years of being with ST I've been receiving text messages stating "alloted high speed data limit has been reached" and that my data speed will be reduced for the remainder of my plan's 30 day cycle. ST advertises "UNLIMITED".... Read more

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  • Nov 15
  • Cellular Phone
  • Caldwell, Idaho
  • Phone Card
  • 4
  • 4
  • 32

i bought a phone card that said NOW WITH in bold letters like i had options besides just the unlimited card it was 30 dollars tho but no where on it did it say not to use with a smart phone i saw the now with meaning i had options ,so i thought but they are no refundable and straight talk wouldnt let me just pay the difference .i have 3 straight talk cards that are now know good the resolution is... Read more

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  • Nov 13
  • Cellular Phone
  • Port Charlotte, Florida
  • Cell Phone Service
  • 1
  • 1
  • 18

I had no service start stop dropped phone calls. No one call and I can't call engine. Looking for Job lost 3 jobs because phone is not working.Please fix this Google stops all the time .Straight talk did Rest on contacts still not working. Read more

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  • Nov 13
  • Cellular Phone
  • Columbus, Georgia
  • Cell Phone Plan
  • 1
  • 1
  • 25

Some one got a hold to my credit card info, ordered a straight talk phone and plan that came to $817.00.! Some how had the phone delivered to my house. I opened the box, there was no packing slip, or any record of who delivered it to my porch and just left it! I've called straight talk to try to return it. They are giving me the run around big time.Mean time I'm still trying to contact some... Read more

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  • Nov 12
  • Cellular Phone
  • Tampa, Florida
  • Auto Refill
  • 3
  • 3
  • 19

They say my auto refills are declined every month. The problem is on their emf, not my banks. Read more

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  • Nov 11
  • Cellular Phone
  • Lawton, Oklahoma
  • Phone Number
  • 1
  • 1
  • 90

I have been a Straight Talk user for years with really no issues. But now I am very pissed. I've had the same phone number for several years and all my clients and friends from all over the world have me at that number. I recently had to order a new phone and the sim card they sent was from another provider that has terrible coverage in my area. So they sent me a new sim from another provider... Read more

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