Straight Talk Wireless Complaints and Reviews

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  • Customers like
    • Price14
    • Unlimited plan7
    • Cell phone5
  • Customers don't like
    • Rudeness of customer service32
    • Customer service staff29
    • Being lied to24

One resolved issue and thousands of complaints about your service and customer service team. Your company is ***. I'm going back to AT&T. They are helpful, curtious and do all they can to solve issues. Your customer support team needs to be fired along with the CEO. Add comment

I dont want the "run around" regarding this horrid phone. Please dont be rude to me or lie to me. Straight Talk Wireless is suppose to be a very good service. I just wish my phone was. You already have a previoys message from me. My Review Number is: 693460. Thank You, Sharon Moore Add comment

  • 1 day ago
  • Cellular Phone
  • Gastonia, North Carolina
  • 1
  • 1
  • 5
  • REVIEW RATING 4/5

Please, someone help me. My Alcatel One Touch Star POP, Android 4 LTE, will not let me use anything on it. I down loaded a new ring tones app. The the screen turns blue all I have is a key pad that will only let me dial emergecy call only '911'. Iv'e tried everything I could think of. This phone has been nothing but trouble since my husband purchased it in April of this year. Someone , please... Read more

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  • 1 day ago
  • Cellular Phone
  • Gastonia, North Carolina
  • 1
  • 1
  • 4
  • REVIEW RATING 4/5

Nothing but trouble since I bought ALCATEL ONE TOUCH 4LTE "ANDROID" The minor problems I could fix on my on by taking the battery out or shutting phone down for a while. Not this time. Today I decided to download a "Ring Tone App" and some orher app. Well, my phone wont let me use ANY FUNTIONS AT ALL! IT HAS A SCREEN THAT SAYS "EMERGENCY CALLS ONLY". AND THAT IS TO 911 ONLY. IV'E TAKEN THE PHONE... Read more

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100% FULL

  • 1 day ago
  • Cellular Phone
  • Hot Springs, Arkansas
  • Trac Phone
  • 1
  • 1
  • 30
  • REVIEW RATING 5/5

I got my step mom's old phone which had the same number as her new phone, I bought minutes for the phone not knowing it was linked with my step mom's. We called straight talk and they said they would change my number and put the minutes I bought on my phone and I would have to turn it off for a few minutes then back on and repeat until it works. They said it would take 1min-1hr. 12hrs later, I... Read more

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Pissed consumer2. I am having the same problem. I just bought a kick *** $100 LG put $45 fromStraight talk. Slow so slow. Worse service ever. Worse than Virgin mobile and that is hard to beat. Probably wont do it again. Very disappointed. Add comment

  • Aug 28
  • Cellular Phone
  • 1
  • 1
  • 31
  • REVIEW RATING 3/5

So far, after 3 weeks, my only complaint about Straight Talk Wireless relates to the slowness and dishonesty of their customer service department. I have used AT&T, Univision and Virgin, and never before even thought of posting complaints about them on the Internet, but it is already clear to me that STW is a different beast. A week before the end of my first month with them, I am already... Read more

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5 days into a new month with 658Mb used in data my data service was terminated for "illegally" using data! ...through playstore downloads I guess?.... Never again changing plan providers immediately Add comment

Nought a 30 dollar card doesn't say anywhere you can't use it on a smart phone now I'm out of 30 dollars Add comment

I was having issues with my phone and called straight talk 3 times they were so rude to me and kept puting me on hold on purpose. I ended up fixing it myself I couldn't believe how they treated me Add comment

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