Straight Talk Wireless Complaints and Reviews

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Straight Talk Wireless
Main address: Attention: Executive Resolution Department 33178 Miami FL
1-877-430-CELL (2355), , custsrv@straighttalk.com
  • 677+9 mobile complaints
  • $130K claimed losses
  • $184 average
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  • 2 days ago
  • Cellular Phone
  • Sunnyvale, California
  • Payment Set Up
  • 1
  • 1
  • 21

Customer service does not know what they are doing. Several hours and three attempts just to get automatic payments set up to a new debit card. Each time, I was told everything was set up and service would start within a few hours. Nothing. Went through the whole long process again the next day. I was told service would start within a few hours. Nothing. Called the next day. Was told service... Read more

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  • 2 days ago
  • Cellular Phone
  • Service Transfer
  • 1
  • 1
  • 1

i am sick of dealing with the incompitance of thier outsourced customer service reps in the philipines. i have been a customer of straight talk for as long as i can remember and thats about to end! Complete B.S. to have to wait 24 hours to transfer service and number to my new phone. and when asked why so long they avade answering. TOTAL INCOMPENTENCE. Read more

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  • 2 days ago
  • Cellular Phone
  • Pin Number
  • 1
  • 1
  • 16

I called the service center from my ST phone and the recorded said my phone was deactivated even though it should not have been til the next day. After it asked if I had a PIN and I said yes I then entered it. The recording stated that the time had been added to a number I did not recognize and hen disconnected. I immediately called straighttalk again and the CSR I spoke to basically called me a... Read more

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  • 2 days ago
  • Cellular Phone
  • Bisbee, Arizona
  • Iphone
  • 1
  • 1
  • 30

Hello, I am Adrienne Brown and I have a iphone that was originally with AT&T and about 3 weeks ago I got it switched over to straight talk and my phone and been running extremely slow since then. My internet will not load and when I try to download apps it pops up as waiting and the app never loads to download. Read more

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  • Oct 25
  • Cellular Phone
  • Tampa, Florida
  • Cell Phone Sale
  • 1
  • 1
  • 22

Straith talk is a rip off they sale you a phone for 29 now I know y it 29 cut you off can't get connect then when you call for help they got the people can't speak English MY COMPAINT DON'T BUY A STRAIGHT TALK IT B.S. Read more

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  • Oct 24
  • Cellular Phone
  • Replacement Phone
  • 1
  • 1
  • 14

Straight talk is a rip off said my replacement phone order was canceled because no activity and i shipped my phone October 20 and they got it October 22. Now they got to update claim October 24 my phone should have been on its way. Read more

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  • Oct 23
  • Cellular Phone
  • South Portland, Maine
  • Zte Phone
  • 1
  • 1
  • 48

I purchased this phone from Walmart. I was looking for the cheapest prepaid straight talk phone, however it was out of stock. I spent a little more money thinking I would have a better phone. I have had several smartphones throughout my life and by far the worst working phone and processing system I ever used. DO NOT PURCHASE THIS PHONE!!!!! If you want to use your phone for anything more than... Read more

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  • Oct 22
  • Cellular Phone
  • Phone Reactivation
  • 1
  • 1
  • 84

I also have straight talk. On the third of every month I go to Walmart and purchase the $45.00 card and return home. Not just some months, but every month I have to go through the reactivation process because my phone has been turned off the day before. Every month I have to unsubscribe to unwanted sales pitches via text message even though I have unsubscribed multiple times via text, email and... Read more

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  • Oct 22
  • Cellular Phone
  • Lakemont, Georgia
  • Phone Number Transfer
  • 1
  • 1
  • 36

Straight makes everything sound easy about transferring to a new phone but it's not.I was on the phone with them for 15 minutes trying to transfer a number to a new straightalk phone and I got hounded by them with all kinds of questions. I'm shocked they didn't ask me for a urine sample..I got no where with them.So I simple said i will just get a new number and activate this new phone. So I get... Read more

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  • Oct 18
  • Cellular Phone
  • Lakemont, Georgia
  • Dead Battery
  • 2
  • 2
  • 44

I dont use my straight talk phone that much so why does the battery keep going dead? And when it is fully charged it says it it dead. Not to mention the errors that keep popping up when I am using my phone. And when I first purchased this phone At walmart not only did they not scan it correctly at the register but when I came back to walmart to fix the problem I had to get a new number.Then. I... Read more

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