Straight Talk Wireless - I HATE STRAIGHTTALK!!

I sent a phone that did not work into Straighttalk , being told that I would get my money refunded because I could not wait the time to get the replacement phone.I went out and purchased a new phone while I waited for my refund.

It has now been over a month and I called to check on it and they have no record of anything!!! They claim they never received the phone and now want me to do a bunch of *** just to try to prove that I sent the phone! I used their shipping address that they sent me!!

Straight talk SUCKS!!!Customer Service is HORRIBLE and you can NEVER be on the phone with them for less nthan 45 minutes!!

Report Comment

More Review Details

Monetary loss:
Product or service
Straight Talk Cell Phone
Review category
Cellular Phone
Review rating
3 out of 5
review #442131
Had an experience with Straight Talk Wireless? Submit review ›
Helpful? 2 Yes 2 0 No 0
Had the same issue 2 Yes 2
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Nov 21 #1067275

Next time, send your phone certified mail. You will get a signed copy of date of delivery.

0 0 Reply

Dec 17, 2013 #760099

I hate them too! Bought the sim card Bring Your Own Phone kit, and the first person I talked to said I could use the tracfone I have, so he ported my number to that sim card. Told me to wait an hour, turn the phone off, then on again and if it didn't work, call them back. I did. I got a different person, of course, and SHE said I couldn't use my tracfone! SO I now have to wait for THEM to send me another sim card so I can go back to tracfone, they have to re- port my number...this could take DAYS! I have NO home phone...and NOW I have no cell phone either!!! I am SUPER PISSED! Bunch of *** idiots! I requested they overnight the sim card, they said "they can't", I pitched such a fit, that they are going to now. I still will be without a phone for at least 2 days! :( :(

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Straight Talk Wireless. However, many companies do monitor reviews on our site.

You were reading a complaint about Straight Talk Wireless.
Filing a new complaint about