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2.8

I am very unhappy and disgusted with Straight Talk wireless support service which is absolutely of no value. I purchased a phone through Walmart for straight talk wireless on July 7th, and did not discover the phone had problems until after the 15 day return policy with Walmart.

after discovering the problems past the 15 day return period, I contacted Straight Talk support in India to no avail many times I received a message stating I would receive return instructions which I never did and Fedex would be contacting me what they shipping date which never happened. As of today the 23rd of August I have received no satisfaction from Straight Talk support on the replacement of this phone which is almost worthless.

I cannot connect to check software updates cannot access SD card properly. Sends erroneous characters while voice texting and many other problems including does not show data or cannot connect to data any longer.

Reason of review: Poor customer service.

Location: Deming, New Mexico

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MariaST

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

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