1 comment

I have been with st for a very long time and was very satisfied up until recently the last yr or so the customer service has been getting worse and worse each time i have to talk to them now my data is so slow it might as well be non existent this is ridiculous im highly dis satisfied all the way around it took 3 orders for me to get the correct sim card over 2 weeks later i talk to customer care ask for a supervisor apperently they are all supervisors who dont know what the *** they are doing because not one of the could fix said issue with out involving 5 other "SUPERVISORS" to assist shouldnt a supervisor have the ability to fix any issues that arise... apparently straight talk dont believe so and the kicker is all the time i went without being able to use the service i paid for i finally get a sim card that works and then i have to buy a service card cause mines out ok so i getta card thinkin itll go back to normal nope wrong agian they have my data so slow the it takes 20 mins to load a picture and you might as well not even think about a video the thought of youtube will crash ur browser this is the worst phone company experience i have ever had and i wont continue to pay for service i do not receive anymore i feel like the last 100$ spent on straight talk wouldve been better spent on buying ocean front property in Arizona highly pissed long time customer (4+yrs steady)

Reason of review: Poor customer service.

Location: Bullard, Texas

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MariaST

Hi. Iโ€™m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

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