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Been on auto pay for quite a few years now, and love it, only paying 47.53 a month and don't have to worry about rushing to the store and buying a card. This is less than buying one at the store and saving the hassle of inputting long numbers of running to my computer...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.Thank you for being a Straight Talk customer. I understand how you feel about our customer care service. Rest assured that we will im...

4.0
I liked
  • Auto pay
I didn't like
  • To reach customer service is a nighmare
#1078444
Well a week ago I had one 9f your employees hung up on me when I was trying to find out new phone number. Which to me is unprofesssional. Now todayvei5h that same new number which I managed to get through today for the simple reason when I gave email address out and...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.We're sorry for the trouble. If you're having an issue with our service, please send us an email with your account information to str...

On July 3 2017 I signed into my straight talk account and unenrolled in autopay. Five days later I get an overdraft notice from my bank. Straight talk charged me as if I was still enrolled in autopay. I signed into the account and see I'm not enrolled so I called...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...

2.0
#1071739

Straight Talk Wireless - No signal

Straight Talk Wireless
#1076818
I am visiting friends in colorado and I now am the very not so proud owner of a paper weight, I have had no signal since the moment I got here and have had to borrow strangers phones, I would love to see this fixed.
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Straight Talk Wireless - Wow...... OMG....

Straight Talk Wireless
#1073619
I just got a free Straight Talk card code from http://straighttalk.reloadcodes.com
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Straight Talk Wireless - Can't activate my phone

Straight Talk Wireless
#1071265
Can,activate. My. Phone. My cell. Phone
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Straight Talk Wireless - Sorry

Straight Talk Wireless
#1065459
1.7
The customer service people are Very rude. Straight talk service were I am is ok but straight talk is NOT worth it when you can not get good customer service and can barely speak any English at all. Don't do business in the us if you can not get better people and that speaks English. Will find another provider been with straight talk over 4 years. Sorry sorry company.
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Why does my phone go to "emergency calls only" every year and I have to call ST and get a new sim card. We have been with ST for over 10 years and this has happened the past two years. Inconvenient and frustrating. Does anyone else have this problem? Do you know why ST...
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Anonymous
Anonymous

They do this because the network is overcrowded with all of the lemmings flocking to their "Great deal", so they disable LOYAL customers' service because they figure you're no...

MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...

#1071543
I just received my LG Rebel phone from Straight Talk by FedEx, yesterday. I ordered the phone with a $45 unlimited plan. So I spent nearly $100 altogether. And for what? For a phone that won't even *** activate. Robbery. I followed the instructions and went online to...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless.Were sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent o...

Today I called Straight talk to purchase an international calling plan. The woman in the phone was very nice but clueless and inexperienced. We've all had our first day in th job so I didn't mind. I was on the phone with her for 26 minutes just to purchase a $10 plan....
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless.Were sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent o...

I didn't like
  • Wasting my time
  • Unreasonableness
  • Paying for thier mistake
#1067015
A friend has had ST. In Ocala, Florida. I thought about switching companies as T Mobile took over Metropcs and I am not fond of Tmobile poor customer service and lies ( no, I am not a dpoiled teenager. I am middle age and expect truthful company's attitudes). Each time...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

1.0
#1061209
We own 4g samsungs they almost never connect at that speed they seem always to be throttled if you use more than two minutes of internet, our data use can be under 1Gb it dont help. My older samsung was always at 2 & 3 G speeds. I 'd complain to CS dept. and hold...
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Anonymous
SLG

Does anyone else have to get a new sim card every year? My phone goes into "emergency calls" the past two years and I cannot get service until getting a new sim card sent fro...

Anonymous
Notofyourbusiness

So typical

2.0
#1057979
We own 4g samsungs they almost never connect at that speed they seem always to be throttled if you use more than two minutes of internet, our data use can be under 1Gb it dont help. My older samsung was always at 2 & 3 G speeds. I 'd complain to CS dept. and hold...
Read more
MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

#1057427
Been waiting a total of 3 hours now to enter in a StraightTalk PIN number for more minutes. Keep getting ignored or dropped after 3 minutes of inactivity even though i'm responding well under 3 minutes. StraightTalk is trash and needs to be reported to the BBB. I'm...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

1.0
#1055559