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Just bought the Samsung Galaxy S6, to the tune of $399 plus tax, and discovered, through internet research after a failed attempt to see if there was an update on it, that Straight Talk won't allow software updates to my phone. I'm reading every word of the exhaustive pamphlet, tiny gobbledygook and all, and nothing says this should be the case. I paid a lot of money for this phone -retail value- I think I should get retail benefits. I am SOO...
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1.9
I liked
  • Unlimited talk
  • Unlimited text
I didn't like
  • No updates on phone software
  • Bad customer service
  • Lies on terms of service
#1013783
Ive been with straight takk for a few years now. But after buying a new plan with mire data and then switchung back to my usual $45 plan, straight talk has sent me a text sayung my data has been slowed down to 2g. Its only been a couple of weeks since my refill. And when I'm home, whuch is most of the time, my phone automatically connects to my hone WiFi. I work part time which is about 4 and 1/2 hours 5 nights a week. And its rare that my...
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

My daughter came to my house with a Walmart bag in hand and pulled out a new Straight talk phone she put purchased for me. Later that day I called to activate my new phone and they said it couldn't be activated. I took the phone back to the same store she bought it and they scanned it and told me that the phone was not scanned. I'm 47 years old IMAGINE my Surprise my daughter is NOT a THIEF!!! I was treated like a thief at Walmart because me nor...
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

Samsung Galaxy Sky Device Review

#1011462
1.5
My samsung galaxy sky will display a notification at top of screen that says searching for service, when im in local areas. Then it will say i am roaming and i wont be able to make calls or text message. Then i will have messages and missed calls pop up randomly at times that i have missed because the service is such ***!
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Apple Iphone 5S Cell Phone Review

#992190
1.0
⚠⚠⚠⚠Warning⚠⚠⚠⚠ Don't ever buy straight talk. You are buying into a contract with you knowing it. Prepaid service that forces you to stay with them because they use a backdoor loophole to get you into a contract. *** them. Make sure you read every word in the terms and conditions. The sneek wording into their policy that is really a contract.
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Straight Talk Wireless Customer Care Review

#988279
1.4
Poorest customer service ever Need to hire Americans.
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Straight Talk Wireless Mobile Phone Service Review

#982928
1.4
I was with straight talk for years and it always became a hassle so my husband and I swap to Verizon contract .I give my son straight talk for Christmas now it says the 30.00 card is not compatible ...i guess I'd be better off get him on a plan with us .
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I ordered two sim cards for an unlocked phone. Fed -Ex was the carrier. They show up after waiting 4 days and put a door tag on my door while I and another family member, and dog were home. They did not bother to knock on the door, even though two cars are in the driveway. So I call Straight Talk and they could have cared less. The rep told me that was my problem even though they set up the delivery so I would have to sign to receive the 2- 99...
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Anonymous

Anonymous If you're not a potential new customer, you mean absolutely nothing to Straight Talk/Net10/TRACFONE. The only thing that matters to them is new money, and even then, if you ha...

MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

#1008876
I've been with Straight Talk for years. I just bought a Samsung Galaxy 5 two weeks ago and the battery gets super hot, screen too. I don't leave my WiFi or data on when I'm not using it (using the phone or when the display is off), I don't let apps run in the background, I only have it sync once a day, I never turn on location services, no live wallpaper, screen timeout is at 1 minute, my touch keys don't light up, no Bluetooth or GPS...etc...I...
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Anonymous

Anonymous If you're not a potential new customer, you mean absolutely nothing to Straight Talk/Net10/TRACFONE. The only thing that matters to them is new money, and even then, if you ha...

MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

2.1
#1008071
I was told my nationwide service basicly won't work outside the zipcode where i activated it. First trip out of town most attempted calls just got (you are roaming). Poor excuse for a nationwide phone plan!
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Anonymous

Anonymous If you're not a potential new customer, you mean absolutely nothing to Straight Talk/Net10/TRACFONE. The only thing that matters to them is new money, and even then, if you ha...

MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

#1007420
Tonight a straight talk rep fried my sim card due to lack of experience an I asked to be transfered to management management refuse to discuss the issue an put me on hold tell they closed
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Anonymous

Anonymous If you're not a potential new customer, you mean absolutely nothing to Straight Talk/Net10/TRACFONE. The only thing that matters to them is new money, and even then, if you ha...

MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

#1006354
Have had Straight Talk for several years without incident, however, in January 2017 my plan renewed with 10gb of data which lasted less than 10 days......No way I used that much data!! Called customer service and the only explanation I got was it must be a problem with my phone or an app on my phone, there was no issue on Straight Talk network. After twenty minutes I tired of senseless argument and requested to speak with a manager, was told...
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Anonymous

Anonymous If you're not a potential new customer, you mean absolutely nothing to Straight Talk/Net10/TRACFONE. The only thing that matters to them is new money, and even then, if you ha...

Anonymous

Anonymous Liars liars as the saying goes liars liars pants on fire. America does not mean it is located there.. India is not the same as USA.. What are all the problems? Throttled dow...

After several attempts to recoup losses from them ripping me off (Tried porting my number before end of service date (11-20-16), but Straight Talk (Tracfone, Net10) blocked the port), Straight Talk (Tracfone, Net10) tells me that the devices in my possession (The phones I bought back from my family to save them the hassles of dealing with Straight Talk), are no longer eligiblefor unlocking, as per their unlocking policy (Expiration dates on...
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concer...

2.3
I liked
  • Coverage
  • Price
I didn't like
  • Spitefulness
  • Unreachable
  • Billing practices
#1003979

Contact Straight Talk Wireless

Headquarters Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, FL 33178
Phone:
(877) 430-2355
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Companies similar to Straight Talk Wireless

trying to recieve replacment phone and keep getting worse phone now cant even get one app
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...