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I lost my phone so i called to put my service on hold to not waste my days,, I found the phone 1 day later and was told from 7 different customer service reps. i could not get service until after a 3 DAY hold was up,,, lol lol think of this my phone and wanting restart...
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MariaST
MariaST

Hi rssmo. My name is MariaST and I work with Straight Talk Wireless. We sincerely apologize for the type of service you received and for the trouble you have in trying to rein...

2.4
I didn't like
  • Would change their policies
  • Need to experience what i have
#1049945
My sons phone which has been established for multiple years screen had issues (iphone 6), we decided to send this in for repair as we have paid for the service with straight talk. When we started the repair, he realized he would be without his phone and paid from his...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agen...

this is my business phone # i had since 1998 they said i stopped using the phone in Jan, I stopped in feb. whats it matter I brouhgt my # with me and I want it back,When i called my # it was answered and they had a commercial on the line so every time a client wants to...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

1.0
#1048858

Straight Talk Wireless Phone Plan Review

Straight Talk Wireless
#1045312
Charged my credit card for two services plans without me authorising the second one when i called they ted like it was my fault and they didnt apologise they said in three to five days my money would be refunded and it hasnt been even taken off i just checked my service end date i swear iam taking this to the highest authority i can
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Straight Talk Wireless Samsung Cell Phone Unlock Review

Straight Talk Wireless
#1045133
Cant stop auto pay since no one understands english on phone.
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Straight Talk Premier Review

Straight Talk Wireless
#1044255
Dropped phone in concrete parking lot
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Short Review for March 18, 2017, Plc_product_quality

Straight Talk Wireless
#1022524
Thanks very much easy and fast service.
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I bought this hot spot 2 days ago and a $50 service plan and cant get it turned on with customer service and the internet, its very frustrating 6209601840
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

Isn't this fraud, false advertisement. I have been a customer for many years, received my 2.50 discount, I read many ads that stated previous customers would not be affected. Well I'm affected in November I was charged 47.73, till this month now it's 48.83 this is...
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MariaST
MariaST

Hi.I’m Maria from Straight Talk Wireless.We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

I purchased two phones from this company at a store (NOT ONLINE) and was told three months later when I wanted to take the phones to a different carrier that I could not because my phones were not active through their service for twelve months. When I questioned where...
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MariaST
MariaST

Hi, TonyaLusk. I am Maria from Straight Talk Wireless. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat wit...

TonyaLusk
TonyaLusk

Day 5 of fighting with this POS company. My husband decided to just switch back to save the hassle. Well what a mistake that was. First I chat online to see what the status of...

My phone number could not call some people or text people and I could only get calls from 2 people tried to get it fixed said there was something wrong with my phone so to try the Sim in a different phone and the same thing happened with the other phone and then none...
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Anonymous
Anonymous

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.These crooks have been rippi...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

1.1
#1042319
I was charged for two accounts for 13 months for my phone service and another customer phone service so I called Straight Talk to complain. I was told to file a complaint with my bank and I did that but I only received one month refund and no assistance from the phone...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

I didn't like
  • Customer service
  • Billing practices
  • Refund and reliability
#1035171
Straight Talk Wireless - Best at Being the Worst Customer Service
I would like to start off by saying that I originally was satisfied with their service. However, the phone options were less than desirable, down right worthless in regards to the phone I purchased. After a couple months when my phone with 32 GB card purchase was...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve this issue, please contact us via chat at http://bit.ly/2gQCmUz?caseId= and we will be glad ...

2.2
I liked
  • Monthly cost was good
I didn't like
  • I was overcharged given the run around and lied to by employee
#1033154
I bought a packet at Walmart. There was no sprint SIM card so when I called they said no problem that they would send me one out I should receive it within 5 days. I waited no SIM card. I called back after 5 days they said the person who wrote my ticket out never put...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

#1032537