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1.8 Based on 478 reviews
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  • Customers like
    • Price 16
    • Unlimited plan has served me well 13
    • Service plan 6
  • Customers don't like
    • Horrible customer service 65
    • Customer service staff 28
    • Misleading terms of service 26

⚠⚠⚠⚠Warning⚠⚠⚠⚠ Don't ever buy straight talk. You are buying into a contract with you knowing it. Prepaid service that forces you to stay with them because they use a backdoor loophole to get you into a contract. *** them. Make sure you read every word in the terms and conditions. The sneek wording into their policy that is really a contract.

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I should have my posterior kicked for taking a one year plan with Straight Talk a few months back.Their customer service is horrendous. Last year I tried to connect blue tooth to a rented car from the airport and data over ran the buffer making phone calls impossible. ST had me do a hard reset in which I lost all my contacts and the phone still did not work. I fixed the phone myself the next day after researching the internet. I recently... Read more

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My Husband has straight talk and we moved to another state and haven't had service since we have got here and they refuse to give us credito

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Today at 11 a.m. i bought a phone.and minutes at Walmart.The employee supposedly got me connected and did the start up.He said in about an hour it would be working.His lack of attention,and attitude should have raised a red flag.I generally like Walmart.Tried the phone multiple times after a few hours,nothing,Called customer service,after half an hour he says restart the phone in an hour and it should be working,No,it has now been 9... Read more

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Been a customer with St firvyears then dec 31 i had my accountvteansferred to a new phine,, took almostva werk and a half to get my sims card,,after they sent me2 incirrect cards,, finally got the right one ,,had service 9 days then st told me i had used my 5 gb of data and dropped me down to 2 gb in which icant t get on internet,, im doing defferent on my phone that i did before and i never went over my data,, but since christmas they say i... Read more

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I purchased a Straight Talk mobile hot spot a few months ago had no problems until two wks ago when it started using a $25 card/2GB data within a few days. This was without changing internet usage (no videos, downloads, etc.). I've called customer service daily and was lied to every day it was something different. They tried to get me off the phone lft me on hold for an hr waiting to speak with manager. The last time they were called I'd had it,... Read more

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Poorest customer service ever Need to hire Americans.

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I should have my posterior kicked for taking a one year plan with Straight Talk a few months back. Their customer service is horrendous. Last year I tried to connect blue tooth to a rented car from the airport and data over ran the buffer making phone calls impossible. ST had me do a hard reset in which I lost all my contacts and the phone still did not work. I fixed the phone myself the next day after researching the internet. I recently... Read more

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I have had straight talk for years, at first my 5g would last almost the whole month, then it lasted 3 weeks, then down to 2 weeks, then they came out with 10g, the first month, i didnt run out of hight speed, second month and then on, they say i use up 10g within a week and sometimes a week and a half, my data and phone i keep off at work and at night and still theres no differents, Read more

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Rep,NO help with problems fixing my phone.. THIS company connections are AWFUL!! There phoned are terrible Read more

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