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1.9 Based on 429 reviews
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  • Customers like
    • Price 16
    • Unlimited plan has served me well 13
    • Service plan 6
  • Customers don't like
    • Horrible customer service 69
    • Customer service staff 30
    • Being lied to 29

Hi my name is ann and only had your phone and service one month. I hate the plan and phone. Never had internet or servive. Wasted 100.00 on phone and card. Wish could get my money back. Walmart was horrible and refused to help. Live monroe ga. Saving to get phone and service back at metro pcs. Its horrible ti sell something that doesn't work. Read more

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I recently had surgery and was out of work for 3 weeks so I brought a 30 dollar plan because I couldn't afford the 45 and I didn't know it wasn't compatible. I'm just getting back to work and get payed in a week and asked for a 7 day exstention they wouldn't do it.. I have to be without a phone for a week then I am going with another company

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The worst.....should change name to Straightbullshit!!# Had same experience ..permantly deactivated my phone ai bought from Walmart. Read more

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After being a loyal StraightTalk  for many years, I hate to say I'm disgusted by this company. Not long after purchasing a new straight talk phone from walmart, it stopped working. I was unable to make or recieve calls or text messages, or use the internet. It was completely useless. I contacted support who went through all the basic troubleshooting for my phone to no avail. They said I needed a new sim and it would be shipped to me and I would... Read more

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I think it isn't fair that straight talk refuses to unlock a iphone for a year, so you can't switch to a different company.

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I have a android phone from straight talk I can't get any videos to load and everything I try to do takes so long I end up giving up I pay money every month to not have access to what I want to do online?? Read more

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I used to be able to access all the local news. Now I am unable to and I am unable to even access the other news networks. I Used to be able to access my email account from my phone. Now I can't and there doesn't seem to be any help available on how to access it. I have spent over an hour trying to access an account that used to work. I have spent an hour just trying to get it to work by accessing help etc on my phone. I went to my phone's... Read more

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The most dishonest company I have dealt with. EVER. DO NOT HOOK UP WITH THEM ...AND DON'T GIVE THEM YOUR CREDIT CARD NUMBER. !!!!! someone that works there will steal your identity Swear to GOD! IM in litigation with the dishonest company now Read more

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Never had an issue with Straight Talk until i actually went tip Wal-Mart to purchase an "out of the box" straight talk phone. For whatever reason the phone doesn't work with the Straight Talk service, and i have been trying to find the root of all this since August. All in all, the phone service is on and working, but my phone number cannot be located with Straight Talk Ugh! Read more

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Customer service at straight is 3rd world awful. They act like India lottery scammers. Their business tactics are by far the worst I have ever experienced Read more

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