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1.6
Details
I purchased the $55.00 internet card and the internet device.They put on the card service last yp days.This service last 2days these people are ripp-off.I'm out of service and out of my money
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1 comment
MariaST
#1630397

Hi UnsightlyTortoise506. I'm Maria from Straight Talk Wireless.

We apologize for the trouble this has caused you. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Review
#1429236 Review #1429236 is a subjective opinion of poster.
Product
Straight Talk Wireless Mobile Hotspot Plan
Reason of review
Not as described/ advertised
The previous owner to this phone switched phones with same number. And the sim card in this phone still said same number. I got it activated an changed the number and the person deactivated it
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1 comment
MariaST
#1630419

Hi HastyHeron641. We apologize for the trouble.

We would like to discuss the details of the issue that you have experienced. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Review
#1424936 Review #1424936 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Straight Talk Wireless in Petoskey, Michigan - Refund but they kept the tax

1.0
Details
Ordered new phone with 2 day shipping found out after it was out of stock. Refused delivery when it did show up as I was told by straight talk. After many calls and hours on the phone I received a credit on my card but they withheld the tax and shipping. I can understand the shipping but the tax is illegal and am in contact with my lawyer. Had called and asked why not the full refund and was told we don’t refund tax or shipping. So straight talk you will be hearing from me It’s not the fact it’s 50 dollars to me I can afford to eat it but when you do illegal business you went to far. As a business owner myself I know better
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1 comment
MariaST
#1691308

Hi, LawfulLabradorRetriever. I'm Maria from Straight Talk.

We would like to express our sincerest apologies for any inconvenience that our service has caused you. To help us serve you better in the future, please feel free to chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Review
#1422713 Review #1422713 is a subjective opinion of poster.
Service
Straight Talk Wireless Shipping Service
Reason of review
Order processing issue

Straight Talk Wireless in Jackson, Mississippi - Minutes stolen

It happened at 9 pm Wednesday night. No data and couldnt make calls
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Review
#1422439 Review #1422439 is a subjective opinion of poster.
Service
Straight Talk Wireless 10gb Data Phone Plan

Straight Talk Wireless in Austin, Texas - Unlimited Data

2.0
Details
Unlimited data i use aot a data for work looking up materials so I bought 55 dollar plan says unlimited talk data text I still have 15 days before i need to renew for another month an they said i went over data limit in 15 days an turn off my data completely cant use phone have try find a wifi in a small town is not going to happen
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1 comment
MariaST
#1691310

Hi,ChillyRiverDolphin981. I'm Maria from Straight Talk.

We would like to apologize for any inconvenience that our service has caused you. To help us serve you better in the future, please feel free to chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Review
#1413150 Review #1413150 is a subjective opinion of poster.
Service
Straight Talk Wireless Ultimate Unlimited Phone Plan
Cons
  • Dont know definition of unlimited
Reason of review
data
Loss
$55
Preferred solution
Price reduction

Straight Talk Wireless in Savannah, Georgia - Wells fargo

hackers from wells fsrgo in my phone doing inapporiate touching in priavate parts. tearing me inside my ovaries and organs.
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1 comment
MariaST
#1691311

Hi, PissedConsumer1397354. I'm Maria from Straight Talk.

We would like to apologize for any inconvenience that our service has caused you. To help us serve you better in the future, please feel free to chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Review
#1397354 Review #1397354 is a subjective opinion of poster.
1.9
Details
Bought new phone at walmart and the unlimited talk,text and data for a month with straight talk. $59 for the phone @ $55 for the service. Got home and tried to activate the phone and it would not activate. Aftet 2 days of fooling with the phone they finally figured out...
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1 comment
MariaST
#1691313

Hi, PissedConsumer1397232. I'm Maria from Straight Talk.

We would like to apologize for any inconvenience that our service has caused you. To help us serve you better in the future, please feel free to chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Review
#1397232 Review #1397232 is a subjective opinion of poster.
Service
Straight Talk Wireless Cell Phone Activation
Reason of review
Poor customer service
We had no service or in and out service. Having to drive over 30 min away to get any service from our normal area. Does Straight Talk plan to compensate customers for the lack of service that had been already paid for through pre-paid? I have been with Straight Talk...
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1 comment
MariaST
#1691314

Hi, ArrogantGrouse. I'm Maria from Straight Talk.

We would like to apologize for any inconvenience that our service has caused you. To help us serve you better in the future, please feel free to chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Review
#1396051 Review #1396051 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality

Straight Talk Wireless in Chickasha, Oklahoma - No service

2.2
Details
No service on Muskogee ok. Calls to straight talk will not go through. When I called from home (Arkansas). They told me to contact them where I didn't have service. Well duh if I had service I wouldn't have to contact them
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1 comment
MariaST
#1691316

Hi, AllCassowary. I'm Maria from Straight Talk.

We would like to apologize for any inconvenience that our service has caused you. To help us serve you better in the future, please feel free to chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Review
#1394917 Review #1394917 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality
1.1
Details
During hurricane Michael in Panama City, all of Verizon's towers were knocked out. My phone was straight talk running off Verizon towers. We had no service at all for a week, no data at all for 16 days and then mostly nonexistent data. I called straight talk several...
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1 comment
MariaST
#1691317

Hi, LuminousAyeAye. I'm Maria from Straight Talk.

We would like to apologize for any inconvenience that our service has caused you. To help us serve you better in the future, please feel free to chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Review
#1392772 Review #1392772 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality