Straight Talk Wireless
Reviews and Complaints
Straight Talk Wireless Cell Phone Service Review from Waynesville, North Carolina
Don't use them!
Straight Talk Wireless - Internet Service Review from Bullard, Texas
Straight Talk Wireless - Phone Service Review from Gaffney, South Carolina
On 1-7-16 I received a fedex package to return my phone and be replaced ,its now 3-17-16 and i have not received my phone replacment phone yet or heard anything from straight talk .i had my phone for one month and i couldn't use it ,i paid$ 150.00 for that phone i need my phone back or $150.00 i paid for it or something has to be done.i can be reached at 423-836-****
Pay no service, hussled by straight talk
Preferred solution: Full refund
*** Poor Service Straight Talk
Straight Talk Wireless - Phone Service Review from Palmdale, California
CUSTOMER SERVICE AND SERVICE SUCKS!!!!
As soon as find a public forum to post this review I WILL!!! I have had NOTHING but headache, run around and BULL!@$% dealing with ST and this mobile hotspot since I purchased it a week ago.
I purchased it over a week ago, and it would not connect to my device after several attempts. Finally, I contacted ST for assistance. After being on the line for over an hour with a CSR, I was told that an update was sent to my device and I need to wait 4 hours. I gave it 24 hours and tried again...it still would not connect.
Called ST back another rep who went through several troubleshooting techniques...nothing worked. The CSR sent a new SIM card via FEDEX Changed the SIM cards, followed the set up instructions, and still NOTHING!! I called ST !@#hole of a CSR was no help, NO HS, NO CONNECTION, NO refund, I have to wait another 4 hours and call back! She would not connect me to a supervisor, or connect me to the refund line.
I WILL NEVER USE THIS *** AGAIN! I WANT MY MONEY BACK NOW!!!
- Quaility of language
- Customer service staff
- Wasting my time
Straight Talk Wireless - Phone Service Review from Dallas, Texas
Be carefull
- Adding new phone
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Henderson, NevadaStraightTalk and Wal-Mart
Preferred solution: They get my current phone and I get a new CDMI iPhone 6 to replace this GSM phone.
Straight Talk Wireless - Internet Service Review from Monroe, North Carolina
Straight Talk Wireless - Phone Review
Extortion and Intimidation Tactics
Nightmare customer service experiences with Straight Talk Wireless.
- Being lied to
- Customer service experience
- Sub-standard in all areas
- Prev
- 1
- ...
- 100
- 101
- 102
- 103
- 104
- ...
- 182
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Hi. I’m Maria from Straight Talk Wireless.
We're sorry for the trouble.
To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.