Straight Talk Wireless
Reviews and Complaints
Review in Phone Services category from Yonkers, New York
Straight Talk Wireless - Phone Service Review from Memphis, Tennessee
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rancho Cucamonga, CaliforniaStraight Talk Wireless - Straight Talk Lg Lucky Phone Review from Rancho Cucamonga, California
My straight talk for the most part us great. However when straight talk sent me a txt a few months back it read I was qualified for the 5g.
I bought a new straight talk phone that was 5g compatible (LG Lucky) but yet it still says 3g in my status bar. Also when I called about the 5g upgrade one of the representatives said I would be getting an upgrade phone as well and I have yet to receive any such upgrade. I was 25+ yrs loyal customer with Verizon and one reason I left them was because I never got any promotions or incentives but a dble bill each month. I thought straight talk would at least follow through with what they promise.
I dont want to change to another carrier but if Im not a satisfied customer then thats what Ill have to do. I was also told that after 6 months my monthly unlimitef plan would be reduced to $30 per minth and when that didnt happen I started purchasing refill cards rather than use my debit card.
Can someone email me answers to my concerns before Ive no choice but to look for a service provider who will follow through what they say and/or promise. Thanks for taking the time to address this.
Sincerely
Straight talk customer
Worst in the world
- Send you wrong produts and make you pay to send them back
- Dont care about you
- Rip offs
Preferred solution: Full refund
Bad Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Providence, Rhode IslandStraight talk careless customer service
- Rudeness
- Refusal to help
- Unwilling to help
Preferred solution: To get what I bought added to my service plan and that my phone is not shut off.
Straight Talk Wireless - Mobile Hotspot Plan Review
Straight talk assigned phantom phone to account.
- Randomly making phone inoperable with service
Preferred solution: Assign my original number to my current phone. That is all I want.
Straight Talk Wireless - Straight Talk Zte Lever Android Prepaid Smartphone Review from Loudon, Tennessee
Straight Talk Wireless - Phone Plan Review
I have been using Straight Talk for over a year and it is the worst service I have ever had. It's cheap and you get what you pay for but usually it's less.
And now the straight talk plan is the face value of the monthly card PLUS TAX? I'd rather pay $60.00 (10.00 more than what I normally pay now) to get good solid reliable cellphone service along with REAL CUSTOMER SERVICE.
I am so dissapointed...Shame on you Straight Talk!!!
Straight Talk Wireless Cell Phone Service Review
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Verified Reviewer | Bowling Green, KentuckyWalmart didn't scan this alcatel onetouch TLi020F2 so i can i get it registered. it was a present so there is no receipt
This phone was bought for a friend of mine from an ex as an early Christmas present she didn't want it so she sold it to me cheap. i get my Alcatel onetouch TLi020F2 home and call straighttalk to register it then they said it didn't get scanned so they couldn't register it.
i talked to the cop who bought her the phone and he paid for it but didn't keep receipt. just need someone to helpe get it registered!!!'
Review in Phone Services category from Little Ferry, New Jersey
Cell phone "deactivation" through Straight Talk
Preferred solution: Let the company propose a solution
Straight Talk Wireless Data Update Review from West Newton, Pennsylvania
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Hi. I’m Maria from Straight Talk Wireless.
We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.
For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.