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Straight Talk Wireless - Hot Spot Review from Tampa, Florida

3.3
Details
Returned a Hot Spot to Straight Talk at time the customer service says,15 days. Having copy of return for refund and reference number given at time of returning ,asked for address to return to get refund. Called to ask why refund has not been sent to me. Told from customer service there isnt any information on my return or a reference number for talking to customer service. I was calling number Straight Talk has 877-430-2355. There was no hot spot returned to them, having a tracking number for proof of them receiving it. Talked to supervisor about the returned and told I would get a phone call back within 30 minutes and have not received a phone call or a refund as specified from conversation at time of purchase. It was a purchase on phone not online or in the local store.
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1 comment
MariaST
#975145

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Review
#625193 Review #625193 is a subjective opinion of poster.
Reason of review
Poor customer service

Activation Service Review

1.1
Details
My son got an Iphone 4 FROM HI S GIRLFRIEND AND WE BOUGHT AN ACTIVATION CARD AS YOU WERE LISTED AS A PLAN THAT WOULD WORK BUT BECAUSE IT HAS NO SIM CARD SLOT IT CAN'T BE DONE. SUCKS!!!!! AS I AM NOW STUCK WITH A PIECE OF *** PHONE THST IS A STRAIGHT TALK PHONE. I WAS GOUNG TO TAKE OVER HIS PHONE. NOWCI KNOW WHY SO MANY PEOPLE HATE YOUR PLAN
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Review
#624740 Review #624740 is a subjective opinion of poster.
Reason of review
Bad quality
i have been having proublems with straighttalk i try to be cool about it but you people are doing alot of us wrong1 cutting down the unlimited that is a joke1 and now deleting my bookmarks1 i had alot of them i called the first time and was told i did it. i knew i...
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1 comment
MariaST
#974533

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Review
#624732 Review #624732 is a subjective opinion of poster.
Reason of review
Order processing issue

Straight Talk Wireless - Cell Phone Review from Mountain View, California

1.0
Details
This company is a straight scam. My daufhters phone broke. She had the warranty. She called them, they sent a vox and she packed up her phone and shipped it out. The "replacement" phone they sent was bunk and disnt even work. When she called they jad no record of her phone or the replacement phone. And they wouldnt send her phone back. Wth? In the meanwhile her account got hacked and they refused to do anything. Oh but they still wanted the monthly payment. For what? Scam scam scam.
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1 comment
MariaST
#974534

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Review
#624608 Review #624608 is a subjective opinion of poster.
Reason of review
Warranty issue

Straight Talk Wireless - Bring Your Own Phone Program Review from Tampa, Florida

1.0
Details
Straight talks byop program is a joke. I have brought at least 5-6 different phones from all other companies and they told me the phones are not compatible. I have been aggravated as it gets. I was determined to find a phone compatible and although I could buy a straight talk phone I'm not. Principle!!## I bought a VERIZON s3, made sure it was unlocked and the city I live in is great with straight talk. I called just knowing I would get my new s3 activated with S.T. and wouldn't u know it...... it's not compatible wtf. I have been with S.T. probably since it began and guess what...... I'm done with them!!# P.P. here comes a loyal customer. Thx
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1 comment
MariaST
#972537

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Review
#622614 Review #622614 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Straight Talk Wireless - Data Plan Review from Tampa, Florida

I have never in my life been so disappointed in a phone company as Straight Talk wireless aka tracfone.AT&T got several billion in stock in this I wonder whythrottled after 2.5 gigabytes when really you don't use 2.5 gigabytes your apps do without your permission which they are conducting FCC investigations on right now then they tell you you're going to get 65 kilobytes per second and you only get 6 to 8 kilobytes per second and they can call this unlimited I wish I could meet the person who is responsible for the data consumption and punch them in the face all the licensing and contract deals made by the phone manufacturer and the distributor to rob the consumer of their money and not only their money but their right to knowledge their censorship of knowledge. it's very much needed to be addressed again and everyone can say all you can just get a new service provider why why do we have a limitation on how much information we can get and what speed we can get it at all it is is existing technology that they have plenty of space and bandwidth. Crooks and commie bas***** .
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1 comment
MariaST
#971641

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Review
#621685 Review #621685 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Phone Data Review

1.0
Details
I've had straight talk for a little over a week and my internet is so freaking slow. I find it ridiculous how i was told that I would get completely unlimited data and I find out that I really don't. I don't do much on my phone but when I really need it it doesn't work. I'm getting very aggravated about it.
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Review
#621542 Review #621542 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.0
Details
I'm going to travel overseas and want to take my phone, so I'll need an unlock code to use a different SIM. After wasting a long, long time with a phone rep, my call was finally upgraded to someone who said it cannot be done. No explanation would be given. I take...
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6 comments
Anonymous
#1034080

Why waste any more of your time, anon? *** the bullet and buy a real unlocked phone like a Nexus or Moto and go with a provider that won't give you the run around. That's what I had to do after wasting too many hours.

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Review
#621499 Review #621499 is a subjective opinion of poster.
Pros
  • Price
  • Cell phone
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Cell Phone Review

Beware loading your straighttalk phone with a credit card. You will start getting bills on it from AMTADDS.com which ends up being a dateing site in UK which you did not subscribe too
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Review
#620577 Review #620577 is a subjective opinion of poster.
Reason of review
Problems with payment
I try to put some minute on phone in it kept said my phnone has being desactive in i don't understand why i will like to active my phone please. so can you tell me what's going on i will like to have some body email me @ shorterpie 2365 yahoo.com i will like to get...
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2 comments
MariaST
#970953

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

View more comments
Review
#620506 Review #620506 is a subjective opinion of poster.
Reason of review
Not as described/ advertised