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Data Service Review

3.7
Details
MY DATA CLOSES DOWN IN THE MIDDLE of browsing & PLAYING GAMES
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Review
#611744 Review #611744 is a subjective opinion of poster.
Reason of review
Bad quality

Straight Talk Wireless Phone Plan Review

2.4
Details
I'm super pissed I don't see why I can't use my $30 straight talk phone to activate my new HUAWEI phone. It says I have to use a unlimited phone card which I can't afford this is so ***. I am very disappointed. I was really looking forward to using my new phone but nope I cant . I'm very unhappy
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Review
#611140 Review #611140 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Order processing issue

Straight Talk Wireless Internet Service Review

I have been a customer of Straight Talk for about 4 years and I am done with them. They throttle my data 2 weeks before I am due to refill, then tell me if I want my 4g back I need to refill my service. To begin with, I am hardly on the internet and I don't watch movies or videos. Now my phone won't even download updates on my apps. I hate them. Switching to AT&T.
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Review
#610764 Review #610764 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Poor customer service
I pay for my daughters straight talk phone so i set her up on auto pay well for some reason they took her off and disconnected her phone. So i went online and logged onto my account to add her minutes. There were 4 phones listed and i chose the 1st on and added the...
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2 comments
MariaST
#969460

Hi jaybird70,

We apologize for the inconvenience. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. Thanks.

Maria

Straight Talk Wireless

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Review
#609455 Review #609455 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Problems with payment
I purchased a BYOP activation kit after checking the straight talk web site to be sure the new phone would be compatible. My wife called to get tech support to help thinking it would be faster. She was hung up on within 30 min of waiting in line for a representative....
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3 comments
MariaST
#969462

Hi!

We apologize for the inconvenience.

To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. Thanks.

Maria

Straight Talk Wireless

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Review
#609235 Review #609235 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service
I've tried for 4 or 5 days and more than 4 hours of being on the phone with customer service and my phone is still not activated. I bought the $60 kit to get going along with you waiting 3 days for them to mail a Sims card that wasn't in my kit and still it doesn't...
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1 comment
MariaST
#959139

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Please copy and paste your issue from this blog and include it in your email to us. Thank you.

Review
#608222 Review #608222 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality
I have been trying for 6 days to get my Droid activated. I've been on the phone with customer service all together for 4 and a half hours. They sent me a new Sims card and 3 more days and 1 more hour with customer service it still doesn't work. Use caution when...
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1 comment
MariaST
#959141

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thank you.

Review
#608214 Review #608214 is a subjective opinion of poster.
Reason of review
Poor customer service
I had a billing question and after calling the # on my statement 3 different times, stayed on hold - never talked to a live person - had I not hung up I would more than likely still be on hold! I tried to pay my bill on line as well but the "statement ID" on my bill...
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1 comment
MariaST
#957946

Hi. I am Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Please copy and paste your issue from this blog and include it in your email to us. Thank you.

Review
#607779 Review #607779 is a subjective opinion of poster.
Reason of review
Problems with payment
II have been with Straight Talk for a few years I just purchased a new phone at Walmart and spent 3 hours and they're trying to get my phone number transfer to new phone I was finally told there was an internal problem and they were working on it and try back in 24...
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1 comment
MariaST
#957950

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thank you.

Review
#607686 Review #607686 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
I have an Iphone 4s that I wanted to transfer to straight talk. I checked on their website to see if my phone was compatible and it was. I purchased an activation kit and started to register my phone. As soon as I started that process their system wasn't registering my...
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1 comment
MariaST
#957787

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thanks.

Review
#607357 Review #607357 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Cons
  • Being lied to
  • Customer service staff
  • Misleading terms of service
Reason of review
Poor customer service
Loss
$65
Preferred solution
Full refund