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Straight Talk Wireless - Phone Service Review from Spring Hill, Florida

2.1
Details
I purchased a service cardand when I went to access my phone account automated machine seem to have malfunctioned and added time to another phone not mine you called and spoke with for service people and they told me there was nothing they could do 48 hours I spent no service very very very upset no satisfaction no customer compassion poor relations nobody cares there and they let you know it very disappointed I hope they can straighten up their act.
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Review
#602541 Review #602541 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Problems with payment
4.0
Details
There are specific date windows within which you must enroll in order to get the discount (currently before March 24th). The first time I enrolled in auto refill, I didn't get the discount either, then I canceled and re-enrolled within one of the date windows and am...
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1 comment
MariaST
#969800

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Review
#602511 Review #602511 is a subjective opinion of poster.
Pros
  • Unlimited plan
  • Price
Cons
  • Misleading diiscount promises
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered
A Straighttalk phone was purchased for me, and when I went to activate it, they said it was not scanned properly when it was purchased at Walmart. Since someone else purchased the phone for me, I do not have the receipt. No one will help me since I do not have proof of...
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70 comments
Anonymous
#1791501

they not only do this because they think people are going to shoplift their junk phones, they do this because they routinely supply too many to retailers and millions of their phones end up being auctioned off by large retailers to gray market online sellers. Online sellers buy them, try to sell online, and Tracfone refuses to activate.

This forces the customer to go to the store or to their website and pay full price. Presto, no competition.

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Review
#602496 Review #602496 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service
Loss
$180
Preferred solution
activate the phone

Straight Talk Wireless Phone Service Review

2.7
Details
I been a straight talk user since 2008. The customer service went from excellent to the worst, I have remained for the phone service and price. Since Jan they send you a message you have used 3g of service and they just about disable your service, unlimited is very limited. The next time I finish my 3g and straight bring my unlimited service to a halt I ll find a carrier that wants my business.
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Review
#602454 Review #602454 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Not as described/ advertised
Bought a new cheapest phone and you have to go through predictive text and spanish before you can get to just using abc. Very annoying because it takes forever just to get to the place where you can begin to text. I deliberately bought the cheaper version bc you have...
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1 comment
MariaST
#953303

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#602446 Review #602446 is a subjective opinion of poster.
Reason of review
Bad quality
1.4
Details
I purchased the straight talk byop Kit and tried to set it up and it required me to be connected to wifi prior to activation. Then it still took 4 days for service to start. Then I began to attempt to tether my computer to my device, it didn't work. Then I tried to...
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1 comment
MariaST
#953304

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#602435 Review #602435 is a subjective opinion of poster.
Product
Straight Talk Wireless Mobile Hotspot Plan
Reason of review
Order processing issue
i had the same problem there customer service is really bad and also they are really rude and they wont help you they said they have to change my phone mumber in order for my service to work again and they told me my phone was registered in another zip code and that...
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1 comment
MariaST
#952903

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thank you.

Review
#602181 Review #602181 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
The data ends way to fast even when I use wifi a lot. So it's the worst internet I have ever seen. The unlimited plan is *** because if they say you go over your data they slow down your service and it's like using a computer from the 1980's and you can't even really...
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Review
#601571 Review #601571 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality
2.5
Details
I know how you feel. I have been lied two twice now. Hung up on 4 times after I call them or even freaking chat!!!! What is wrong with these people. They tell me ohhh get the bring your own phone activation kit. It WILL work in your area. So it doesn't of course......
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1 comment
MariaST
#952053

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thanks.

Review
#601534 Review #601534 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.7
Details
Paid $350 for galaxy. Stopped chaeging. S.t. authorized replacement of phone and emailed fedex pickup label for return of bad phone. That was in november 2014. Customer ser. Denys having any record of events although i have all transaction umbers fex ex tracker...
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2 comments
MariaST
#952457

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thank you.

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Review
#601338 Review #601338 is a subjective opinion of poster.
Reason of review
Damaged or defective