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1.0
Details
I have used straight talk for a couple years and out of the blue my fiancé's phone stopped working one day so I called customer service, she keep telling me I was out of mins, after speaking with her for about 30 mins she stated oh I see on your account where you do...
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1 comment
MariaST
#942682

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#591611 Review #591611 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Cons
  • Being lied to
  • Rudeness of customer service
  • Customer service staff
Reason of review
All of the above
Preferred solution
Let the company propose a solution
1.0
Details
8/14 I got a Straight Talk smart phone for $45 card. Reception for anything on the web where I live is very poor. I switched to Consumer Cellular, put their SIM Card in, and used for 2 1/2 days with no problem;ST had told me my phone was unlocked so I didn't hesitate...
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1 comment
MariaST
#942681

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#591576 Review #591576 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Cons
  • Felt deceived
  • Refusal to unlock phone
Reason of review
locked phone, no help unlocking, rude customer service (also very broken English, hard to understand)
Loss
$149
Preferred solution
Full refund
Tags
  • Poor Business Practice
  • Android phone
3.3
Details
I have been told 3 different things and promised help but now I'm still without a phone and told I either keep my number and only have 4 service days or switch the sim and have a different number. I work from home and need the same number! The first sim was deactivated...
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1 comment
MariaST
#942680

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#591559 Review #591559 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Pros
  • Unlimited plan
Cons
  • Being lied to
  • Customer service
  • Customer service staff
Reason of review
Poor customer service
Loss
$45
Preferred solution
Full refund

Straight Talk Wireless - Cell Phone Minutes Review from Strawn, Texas

1.8
Details
Called in to refill minutes. A represenative assisted me and input the wrong number then had to transfer me 4 times to hear the same *** about they could not fix they guff up and I would have to eat the 50.00. What the ***....
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3 comments
Anonymous
#941190

Please help me than i love stright talk i even got a lg stight talk phone if my internet keep running slow after the 50 dollars a month I'm look else where

MariaST
#941370
@Anonymous

Hi. For assistance with your issue, please send me an email at ST.CorpResolutionTeam@straighttalk.com. Thank you.

MariaST
#940965

Hi cwgrl21. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

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Review
#590571 Review #590571 is a subjective opinion of poster.
Reason of review
Poor customer service

Straight Talk Wireless - Internet Service Review

1.6
Details
If you have had your cell number a number straight talk gives you regular for 15 of your 30 days at which time the slow up your phone data were it is like not have data at all. I guess the company wants you to change number a few times a year. This slow service is disgusting st should be ashamed to offer low quality and insult our intelligents by say they are giving us high speed service such bold lies. This shows the company cares little if any for its customers. This and their non english speaking customer service is revolting and repugnant. This is the second month I had this happen if it happens their are may non contract services out there once straight loses its customers it may learn to provide service to customers.
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Review
#590446 Review #590446 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality
1.0
Details
I BOUGHT MY REFILL CARD ONLINE ENTERED MY NUMBER AND YES IT WAS THE RIGHT NUMBER I PAID FOR IT AND THOUGHT THAT WAS THE END. THE NEXT MORNING I HAVE NO SERVICE. COME TO FIND OUT THEY HAVE PUT IT ON THE WRONG ACCOUNT AND TELLS E THERE IS NOTHING THAT CAN BE DONE WHEN I...
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1 comment
MariaST
#940866

Hi. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#590167 Review #590167 is a subjective opinion of poster.
Cons
  • Misleading terms of service
  • Customer service staff
  • Rudeness of customer service
Reason of review
Poor customer service
Loss
$52
Preferred solution
Deliver product or service ordered
1.2
Details
Straight Talk Wireless review - Tired of straight talk
I first got the ZTE majesty last Christmas. Since then i've had to return it three times. The first time was due to it cutting off at half battery and not charging right. (id have it plugged in but it wouldn't charge unless i was holding it a certain way IF even then)...
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1 comment
MariaST
#940336

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#589999 Review #589999 is a subjective opinion of poster.
Cons
  • Customer service staff
  • Being lied to
  • Customer service
Reason of review
Damaged or defective
Loss
$120
Preferred solution
Full refund
1.4
Details
I usually buy the 45 dollar plan WHICH ALWAYS WORKS with my phone. After months of buying this plan I realized that I only need a limited number of phone minutes, texts and internet capability..SO I decide you know what I'm going to buy the 30 dollar card this...
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1 comment
MariaST
#940335

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#589977 Review #589977 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Pros
  • Price
Cons
  • Misleading terms of service
  • Being lied to
Reason of review
30 Dollar PLAN IS SHADY
Loss
$15
Preferred solution
Let the company propose a solution

Straight Talk Wireless - Phone Plan Review from Bisbee, Arizona

I have been with Straighttalk for about 6 years now and i get the unlimited 45.00 . And if it unlimited then why in the *** does my data go so *** SLOW . My boyfriend has unlimited and his runs just fine . Plus my old phone crashed and i called u said sending me a upgraded phone . Well guess what i get the same *** phone i had that crashed and it is doing the same thing the old one did . So i call you all back and no one will help me . YOU ALL ARE A JOKE . That why there is a LAW SUIT COMING UP. !!!!!
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2 comments
MariaST
#940334

Hi. I am Maria and I work with Straight Talk.

We will check on your account.

Please send me an email at ST.CorpResolutionTeam@straighttalk.com for further assistance with your issue. Thank you.

Anonymous
#941200
@MariaST

Hello Straight Talk I'm tired of my internet running slow I pay $50 a month and I'm tired of you bringing sources old so if nothing could be done about that I might have to look for when find me another company to go to quit so I wish you please fix this issue I like straight talk but I'm tired of this internet running slow

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Review
#589789 Review #589789 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Not as described/ advertised

Straight Talk Wireless - Phone Plan Review from Tampa, Florida

2.3
Details
I bought a unlimited talk, text, and data plan from straight talk. Was working fine and was going to send a picture to my grandson but I couldn't send it. Then I noticed everything had just about stopped. Thats when I found out they had done something called "throttled" my data back. I payed all the money up front and even bought a new phone. What did I do wrong? More over what do I do now? I'm disabled and my phone is about the only wayI have to stay I touch with the world. I don't have a lot of money. Someone needs to do something !
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1 comment
MariaST
#939743

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Thank you.

Review
#589578 Review #589578 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Bad quality