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2.5
Details
Called to have my number from AT&T phone transfered to my Straight Talk phone. Went through 11 Customer Service representatives. so many transfers, and the number I orginally dialed was for transfering #'s. dont know if its working yet. Because I was told i cannot...
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1 comment
MariaST
#929816

Hi. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#580828 Review #580828 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service
1.5
Details
I bought a straighttalk phone from Wal-Mart. The zte model. Paid $200 for the *** thing. After my first months service was almost up, I bought a new service card and put it on reserve. The day my service from the first month ran out, I thought the reserve would...
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1 comment
MariaST
#929818

Hi. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#580609 Review #580609 is a subjective opinion of poster.
Reason of review
Damaged or defective

Straight Talk Wireless - Internet Review

1.0
Details
My internet running so slow I am paying for 45 dollars a month and I ain't gonna keeping paying it if I ain't gonna keep my internet
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3 comments
MariaST
#931634

Hi! My name is Maria.

You may try to delete your cache, cookies, files and history on your browser settings. The data will have high (3G-4G) speed until it reaches 3 GB.

At 3 GB, the data speed will be throttled to 2G speed for the remainder of the 30-day cycle. Thanks.

MariaST
#929822

Hi kandiewarren13. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Thanks.

MariaST
#929815

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

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Review
#580043 Review #580043 is a subjective opinion of poster.
Reason of review
Bad quality

Straight Talk Wireless Phone Plan Review

3.3
Details
Time for.a change ! Great plan , everything else sucks...
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Review
#579771 Review #579771 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan

Straight Talk Wireless - Phone Service Review from Lakemont, Georgia

My phone ringer stop working . I called customer service so many times to get help . They want me to send phone in . I will not do it, because i'm losing airtime already.paid for . This will be the 3rd phone in a.year i've had problems with . I think if you purchase phone from walmart you should.be able to take it.back there.
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1 comment
MariaST
#927758

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#579769 Review #579769 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service

Straight Talk Wireless - Phone Service Review from Tampa, Florida

Trying to get my straight talk phone to stop taking to me
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1 comment
MariaST
#926587

Hi. I am Maria and I work with Straight Talk.

We're sorry for the trouble. Please send me an email at ST.CorpResolutionTeam@straighttalk.com for further assistance with your issue.

Just include your name, contact number and your cell phone number or phone serial number so we can pull up your account and work on your issue. Thank you.

Review
#578975 Review #578975 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality

Straight Talk Wireless in Osceola, Wisconsin - I have a strieght talk cell plan under two different email addresses

1.4
Details
And filled the wrong account. When I called the support number and asked to get help on getting the one cell phone disconnected and a refund after getting help online, she was like giving me the runaround. Saying they couldn't fix the issue, even though the one cell number isn't active because I lost the cell phone. Now I am seriously considering using my right to use the Better Business Bureau, and whomever else I need to in order to stop getting the run around. The accounts are alipetersen@vfemail.com, name Alicia Petersen, the other is aliciapet43@gmail.com same name. I am so sick of the runarounds from every company I come accross.
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1 comment
MariaST
#926525

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com. Thanks.

Review
#578949 Review #578949 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Pros
  • Unlimited plan
  • Price
Cons
  • Misleading terms of service
  • Rudeness of customer service
  • Customer service staff
Reason of review
Problems with payment
Loss
$45
Preferred solution
Full refund
1.4
Details

Update by user Feb 05, 2015

So....after countless emails and phone calls with several reps over the past month. I have gotten absolutley nowhere with Straight Talk.

They are the WORST cell carrier that i have ever used.

So everyone getting messages from MariaST, ignore them. There is no one named...

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3 comments
MariaST
#926409

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. You can send me an email at ST.CorpResolutionTeam@straighttalk.com for further assistance with your issue.

Include your name, contact number and your cell phone number or phone serial number. Thanks.

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Review
#578921 Review #578921 is a subjective opinion of poster.
Product
Straight Talk Wireless Mobile Hotspot Plan
Reason of review
Problem with delivery
1.6
Details
Just refilled my $45 plan. The internet doesn't work any better than when it gets throttled. I've done everything I can think of short of calling customer service. Last month it all worrkeed great. This is awful. I hate my phone and I hate straight talk. AND I hate...
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1 comment
MariaST
#926410

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. You can send me an email at ST.CorpResolutionTeam@straighttalk.com for further assistance with your issue.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#578859 Review #578859 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Not as described/ advertised

Straight Talk Wireless - Review about Phone Replacement from Tampa, Florida

2.0
Details
After 56 withouta phone due to bring lost by straight talk I finally received a used Galaxy 4. I have refused to settle for this. Today I spoke with Corp office, very nice lady. She said although I paid $533. For my phone in July 2014 they're policy is replace with refurbished is over 30 days old. She says they won't replace it witha new one. BUYER BEWARE! !! I WILL NOT STOP TRYING.
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Review
#578690 Review #578690 is a subjective opinion of poster.
Service
Straight Talk Wireless Replacement
Reason of review
Not as described/ advertised