Straight Talk Wireless Reviews and Complaints
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Latest review first
I HAVE HAD STRAIGHT TALK FOR OVER EIGHT YEARS SO WHEN I PURCHASED A NEW PHONE I WANTED TO TRANSFER MY NUMBER, THEY LOST IT & FOR THE PAST THREE DAYS, I HAVE HAD THREE DIFFERENT NUMBERS & I STILL DO NOT HAVE SERVICE..I PERSONALL FEEL THAT A CUSTOMER IS NOT GOING...
Straight Talk Wireless in Columbia, South Carolina - Straight Talk Ripped Me Off Too
I purchased a BYOP activation kit from Wal Mart, for $64.67. When my son tried to transfer from Verizon to Straight Talk, we were put through the ringer. We had been online and provided the info that they ask for, to determine compatibility and eligibility, of his phone. Everything checked out fine so, we bought the kit. He went online to initiate the process, establish an account, did everything that they ask, and submitted the request. When it did not go through, he tried again and was told that his activation number had been used and he needed to purchase another sim card to activate. I, then, spent two hours on the phone trying to convince a rep to make this right only to have her tell me over and over that his phone was "ineligible" for transfer. She finally initiated the procedure, which ported his number and disconnected his service from Verizon but, never gave him service with Straight Talk. Though service was never active, his online account showed that there were,only 24 hrs of service left and he would need to purchase another access card! I got on the phone, the next day, and got more run-around. The person that I spoke to, this time, wanted us to wait for two days for them to send another sim card. This was not an option so, I asked them to connect, using CDMA. This failed, too! The representative insisted that his phone would not work with their network, because their signal was is weak in our area and the solution would be to purchase one of their phones. We decided to go back to our, original, carrier. Now, Straight Talk and Wal Mart are refusing us a refund, on the "technicality" that the kit has been activated, and not eligible for a refund!!!! We never got "ONE" min of service we feel like our money was taken. Shouldn't activation be the point at which one, actually, has service?
Straight Talk Wireless Service Transfer
Bad Internet Service Review
Straight talk you're internet just plain sucks
had this problem for 8 months now st customer support is the worst ive ever dealt with. they wont tell you what it is its always tower problem. that's a lie, my wife uses them also but can send text just fine, so tell me its a tower problem. customer support people are...
Straight Talk Wireless - No protection against cell phone theft
I will never recommend straightalk to anybody as the company does not protect its customers from cell phone identity theft or some sort of scam the company has not addressed. My phone account, cell phone number and personal information were stolen through this company, probably an inside job. After many complaints to the company and no action, Corporate told me that it is out of their hands. When you pay a service, you trust the company with your personal information. That information is private, and they have to protect it. Now I feel vulnerable and violated thanks to straighttalk. I live my life checking my credit and obsessed with the idea that there is someone out there with my personal information because the company's carelessness and, in my view, they are part of some sort of scam. I am not the only straightalk customer that has experienced this horrible and terrifying situation, and in my opinion, it is not worth it.
Cell Phone Review
Extremely awful company. No other company in america would survive if so bad. I am on the third phone in less than a month and these people are crooks too.
Reason of review
Poor customer service
Straight Talk Wireless - Internet Service Review
Terrible internet since supposed 3g system up grade be nice to use the service I pay for
Straight Talk Wireless Internet Service
I can't get on Facebook, it won't allow me to open videos . this is not the.first time i've had these problems, ever since i switched my phone over to straight talk its been one problem after another.
Straight Talk Wireless - Activation required.
bought a straight talk phone model lg538g. still sayin activation required. after 2 days you'd think it would be working. i gonna sue straight talk. they're scamming people on some of their phones. that's illegal. hope straight talk sees this post. my name is jerry. am highly ticked. i need it for work. i am a truck driver and it is essential to my job. so that being said they are warned and i suggest anyone who has had the same problem join me and file a class action suet. maybe they get on the ball and take care of these issues.
Straight Talk Wireless Cell Phone Activation
Straight Talk Wireless - Review from Bisbee, Arizona
Rip off...they offer a discount, then don't honor it..left me a message about $23 credit then never received it...ripoff
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