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Straight Talk has the worst customer service. I guess when you want to save money, you have to give up decent help too. I bought a $179.99 phone and have been trying to transfer my number over to it for over a month now. The customer service has just be very unhelpful....
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corp.thomas
corp.thomas

Hi, my name is Thomas and I work with Straight Talk. I noticed your concern on this blog and I would like to help you. Just send me your name, contact number and your phone se...

#304658
I purchased a Straight Talk phone from Walmart a few months ago and was pleased with everything except the keypad. Checked 2 Walmarts, they didnt sell what I needed so I went online and purchased a different phone (approx. Jan 25, 2012). Love it, worked beautifully...
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My contract just ended with att so I thought I would save a little money and try straight talk for 30 days befor I redid my contract (BAD MISTAKE) customer service does not have a clue all of them speak broken english they sent wrong phone for my network I have been...
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Anonymous
cybrguys

George as to your commet I DID BUY THROUGH WEB SITE I DID PUT IN ZIP CODE they sent me a phone FED EX that is on t-mobil network we dont have t-mobil in my area even the ones ...

Anonymous
george

i dont know what problem your having but I have has ST for 2 years now and not a single problem. I bought my phone on their internet site and you have to put in your zip code...

#295092
I purchased a Straight Talk smart phone for my daughter and set up auto-refill to pay for the unlimited data plan. Three weeks ago, the data service was shut off. My daughter called them to report the Internet was inaccessible, but gave up after being transferred...
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Anonymous
Anonymous

I hate hate and hate straight talk they rob you alive.

Anonymous
Anonymous

I just had this same problem I just turned my phone on 2 days ago and now its all of the sudden saying that I have used almost 3 gigabytes of data that's not even possible and...

Let me start by saying I spent 3 days trying to help get a neighbors tracfone setup that I bought her for christmas so I was already annoyed with the outsourced reps since their difficult to understand. I just spent 3 1/2hours on the phone with them trying to get a...
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#285543
I bought my daughter a new Straight-talk phone for Christmas & went on line to transfer her phone # From Boost Mobile to her new straight-talk phone. The information told me that it could take up to 24 hrs to process the request. After 24 hrs i called Straight-talk to...
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Anonymous
ric

All that I can say about tracfone is that it is the most irritating situation that I have had in a very long time. I bought a card for more minutes (120 - Walmart). They sai...

Anonymous
Stop reposting

Stop reposting! We got the hint the first time you posted and yet still no one gives a sh*t.

#284438
I attempted to transfer my phone # from a Boost Moble to my new Straighttalk phone online & it did not work. After 24 hours with no phone service, i called Straighttalk & was put on hold for almost an hour that day & again 4 different times that same evening!The 1...
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Anonymous
Stop reposting

Stop reposting! We got the hint the first time you posted and yet still no one gives a sh*t.

I purchased a 50$ phone (straight talk wireless) card for my 11 yr. Old son's prepaid phone and when I called to have it activated for him I sat through customer service ***. =/ it is saddening that cell phone providers hire inept customer service rep.s that cannot...
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RS Guy
RS Guy

Seriously? You bought a prepaid cheap phone, with crappy service and the are shocked to find out it is a cheap phone with crappy service? You bought a phone built by the l...

Anonymous
*** smacker

so sad, good credit is a tool by the banking industry to encourage people to borrow money they don\'t actually need. It is how they make hundreds of billions in profits. I kno...

#284116
Unlimited should mean exactly what it says "UNLIMITED". His phone was deactivated for overuse of data. It cannot be reactivated even with a new SIM card, so we are left with a two-month-old $250 phone that can be thrown in the trash. I read another review where the...
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Anonymous
kim

They should have to give your money back from what u paid for the phone and phone card....thats not right

Took 36 minutes to pay for a new month. After the first month, the line across the top of the phone that tells how many days are left ceased working - it always says I have zero. Took almost two hours to find out no one knew how to fix that. Got phone beginning of...
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Anonymous
pianistnana

Following up - Sent email beginning of December to see if they could help me. I had spent 75 minutes holding to refill my minutes. They emailed and said I should expect to hol...