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My Straight Talk phone is set up on auto pay.BIG MISTAKE. TodayJuly 19,2012 my mobilephone showed zero days and zero minutes. JULY 02 2012 MY CREDIT CARD WAS CHARGED for 30 days service. The first two straight talk associates wanted to charge my credit card for...
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#333230
Straight Talk still, after 5days, has not set up my cell service. I paid for one month service and a sim card. The card must be defective and the said they would send a replacement. I called today and the replacement still has not shipped. I am totally pissed. I have...
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I signed up for straight talk's auto refill. I ran out of minutes on the day that they said was my service end date (basically, I ran out just before the reload). Since my credit card had already been charged by them, I called to see if they could go ahead and add...
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#332809
This is my second complaint. After returning two cell phones by mail that I ordered on their web site because neither worked and both batteries were sent dead and would not hold a charge. They were refurbished Nokia phones. I was mad and decided to use my...
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My $100.00 Straight Talk phone broke in less than a year so I got on their Internet site to get new one. I decided to get a nicer refurbished Nokia and spoke twice to a live person because I was previously on auto refill and they could not sell me the new phone that...
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Anonymous
vanessa

if my phone is under warantee how can i let straight talk know my phone doesn\'t work so they can send me a new phone?

I must agree with the negative comments about Straight Talk customer service. Though the English language skills of the reps I talked to was acceptable, their inability to handle complex problems becomes a real problem when they don't know enough to hand the...
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Anonymous
Sandi

HELP

#331902
As a current S/T user I had need for a second phone--they offered a FREE phone for $30--received right away---tried to register the phone---after over 1 hour and numerous transfers they told me that my phone was defective and that I had to return for a refund---no they...
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I recently purchased my Android phone just 5 days ago from Walmart under the impression I was not only getting a great deal on my phone but on my plan as well, only to discover my phone had been deactivated today. Upon calling ST customer care, being transferred...
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Anonymous
JOSE

I was thing of switching to ST. But after reading many of the complaints, will never consider this company regardless of their price. I am using H20, will stay with them....

purchased this android the sales girl did not say that i only had 15 days to return for refund or dhange phones. and she seemed tocare less about my buying the phone or not .she started to activate it with out getting my old number.verizon disconnow nected me instantly...
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#330603
On July 4th I found a charge for $50.38 on on my online bank statement from a company I had never heard of before. I generally only use my bank card for groceries at Wal*Mart and to pay for visits to the doctor...I'm currently disabled. So, I couldn't think...
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Anonymous
Anonymous

worthless phone service,misleading with unlimited plan which is straight up ***, it is until you use up your data then they provide 2gig service thats so freaking worthless yo...

Anonymous
Anonymous

Sounds like some third party has your bank info. I have Straight Talk and they're great!

#329927