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This morning I went to use my phone and it told me it was deactivated... I put my refill on on June 8th... Here it is July 7th.. shorting me a day on my phone use... And this is not the first time this has happened.. every month it seems like they shut it off a day and...
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2 comments
Anonymous
#1769150

The same thing has been happening to me for the 3 months

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#507388 Review #507388 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service

Review | Straight Talk Wireless review from Lakemont, Georgia

Call the call center to get an exchange phone. They stated that the only way I can get a phone is to send the old one first. I have seven little children at home. I cannot have a phone. We live in the country. Not in the city. They say its an policy issue. No one can change it. Then they hung up the phone on me. My only words are Wow. Any solutions. Anyone
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1 comment
MariaST
#837055

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW.

Review
#507327 Review #507327 is a subjective opinion of poster.

Review from Fayetteville, Arkansas | Straight Talk Wireless review

My straight talk galaxy s2 was stolen by a friend who admitted to having it turned on with her phone number, posted many pictures with it, and assured me I will NOT get it back. I called straight talk to have it deactivated and they said they can't do ANYTHING because it's not being used with my phone number. I'm very disappointed with the "services" provided for me. You have definitely lost a customer.
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1 comment
MariaST
#836823

Hi! We are sorry for what happened.

Let us help you. Please send us your account information at ST.CorpResolutionTeam@straighttalk.com or you can chat with us live at http://bit.ly/16DrgbW.

Please copy and paste your comments from the blog and include it in your email. Thank you!

Maria

Straight Talk Wireless

Review
#507179 Review #507179 is a subjective opinion of poster.

Review from Findlay, Ohio | Straight Talk Wireless review

I just refilled my service yesterday but my phone is still going really really slow. Wow
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1 comment
MariaST
#835873

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, a contact number and your cell phone number or phone serial number. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW .

Review
#506371 Review #506371 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service

Straight Talk Wireless - Minutes Refill Review from Morristown, Tennessee

I have been trying to refill my straight talk minutes for the past 2 days!!!! It says my phone is deactivated and my number is not in use!!!! For the past year I have had no problem and my number was obviously in use 2 days ago.....I paid to refill and it will not add it nor does it consider my phone to even exist! To beat it all, straight talk and walmart refuse to refund my refill card and say there's nothing I can do. So basically I paid for some bs.
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2 comments
Anonymous
#837126

you right it is bs.. just bought myself a phone.

lost my 30$. they r a ripp off.

MariaST
#835874

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, a contact number and your cell phone number or phone serial number. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW .

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Review
#506335 Review #506335 is a subjective opinion of poster.
The signal for straight talk is terrible!! I have dropped calls, NO internet connection when I need it!! Not a happy customer!!! I switched from Verizon, hoping to save money and still get a good service!! Well I saved money, but NOT happy!! I heard good comments for...
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2 comments
Anonymous
#948240

I paid 250 dollars for my straight talk phone it worked great for only one week since then all it does every time is drop every single call I left net10 to come to straight talk because of your advertisement well you were untruthful about your advertisement you need to fix this problem before I turn you into the Better Business Bureau unhappy in Sardinia Ohio

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#505970 Review #505970 is a subjective opinion of poster.
Loss
$13000

Straight Talk Wireless - Straight Talk Phone Review from Columbia, South Carolina

I have a zte whirl straight talk phone every day in the morning my screen will go completely black but everything else works. Im having to take the back off my phone an take the battery out an put it back in so it will work again. Its everyday it does this. Its *** me off
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1 comment
MariaST
#835871

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, a contact number and your cell phone number or phone serial number. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW .

Review
#505904 Review #505904 is a subjective opinion of poster.

Straight Talk Wireless - Phone Service Review

Ive just been with staighttalk for a couple of weeks amd I hate it the data is slow cant download apps it tells me not enough memorie the phones a piece of *** and I want my money back so I can get a decent phone I will never get a phone thru them again and want my money back for my minutes too 45.00 and im making sure I let my friends and family know not to use them im going to file with the bbb and if I dont get my money back ill sue you all and costomer service sucks as well my phne number is 3526028173 im not happy at all with this service and fell that my time and money was wasted you should all be terminated
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1 comment
MariaST
#835877

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, a contact number and your cell phone number or phone serial number. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW .

Review
#505760 Review #505760 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
I had multiple phone lines with straighttalk, I had then on automatic refill. I call in a couple of months ago to remove them from automatic refill after opting for a different cell phone provider. I was told that the lines were taken off the automatic refill option...
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2 comments
Anonymous
#837130

really. i think they just want your money.

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Review
#505371 Review #505371 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Loss
$194
I HAVE HAD STRAIGHT TALK FOR OVER EIGHT YEARS SO WHEN I PURCHASED A NEW PHONE I WANTED TO TRANSFER MY NUMBER, THEY LOST IT & FOR THE PAST THREE DAYS, I HAVE HAD THREE DIFFERENT NUMBERS & I STILL DO NOT HAVE SERVICE..I PERSONALL FEEL THAT A CUSTOMER IS NOT GOING...
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2 comments
Anonymous
#836502

First, learn to type while turning off the caps lock. I realize you are mad, but it's really annoying.

I had a similar problem.

My issue was they ported the wrong number from my family plan, and instead of my brother getting ported, my number did. took 10 days to get my number back. They kept saying the number was just 'gone'. I had contract language read to me, had managers just transfer me back to the general 800 #, after 7 days and all the notes, had one manager that told me the number was never ported (which was a total fabrication).

They will do whatever it takes to get you to give up.

After 10 days and literally probably 12 hours on the phone I finally got it back. I had given up. I can't give to many details per the request of my current carrier, but my carrier that I still had a family plan on finally got ti back for me. All I can say is they had to go through AT&T, who I believe owns Straight Talk.

You will never win with Straight Talk. They just simply will not let you through past their "port department" and I suspect their systems are not set up to allow the recovery of the phone number so they really can't do it ...but they absolutely will not allow you to talk to anyone beyond their leve1 support. We all know the numbers can be recovered...they just won't do it. But I did get it back....

I did file a complaint with the FCC's website.

The issue was resolved the next day so I filed another complaint with the FCC letting them know it was resolved (could not cancel the original). However, 10 days later I just got a call from Straight Talk about the complaint so they do get through. I had letters written to the BBB, FCC FTC and Straight Talk corporate (which I pulled from the mail because it got resolved the morning I was mailing them).

I even told them I was going to file complaints but based on the level of support that I was talking to , they really didn't care. all I'm saying is they are not being truthful....a "lost" or "cancelled" number can be recovered, they just won't do it unless you apparently get someone else involved.

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#504778 Review #504778 is a subjective opinion of poster.