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3 comments
DO NOT USE STRAIGHT TALK! This has been the most horrible customer service I have ever experienced. No one knows about anything when you get a live person on their customer service number and their e-mail service people are worthless. I ordered a phone for overnight...
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Anonymous
#896231

Did you get your money back ? And how long did it take?

Author
Location
Miami Beach, Florida
Loss
$170
Review #426048 is a subjective opinion of poster.
0 comments
We pay for unlimited talk, text, and data from straighttalk for my son and daughter both. We did not bring our own phones nor do we business with their sister net10 and my daughter was cut off at 1.5G. We talked to 2 supervisors who were very rude and then blamed my...
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Author
Location
Electra, Texas
Review #425957 is a subjective opinion of poster.
1 comment

Straight Talk Wireless - No Replacement Phone after 3+ weeks

On June 14th my phone stopped working and I began the process to get a replacement phone, after 2 employees, 6 managers, and almost a week after the warehouse FINALLY received my defective phone, a replacement still has not been shipped out. yesterday a manager said the warehouse lost my old phone, she contacted corporate and said that corporate overrode whatever and said to send the phone. she swore it would go out by this morning. I called back, the warehouse is waiting on an email from corporate. I really cannot take this anymore, I paid over 190 dollars for this phone, plus insurance and have been a loyal customer for over 2 years. I am extremely dissatisfied and distressed. I tried calling corporate numbers = answering machine Every day I call the manager and they are still waiting for an email from corporate to release my replacement phone from the warehouse. Countless misinformation the entire time. I still have no phone, and the company obviously doesn't want any more of my money.
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Author
Loss
$250
Review #425747 is a subjective opinion of poster.
0 comments

Straight Talk Wireless in Miles City, Montana - Straight talk unlimited data scam

I just got a straight talk phone after using another carrier that has no service here I had an unlimited plan with the same terms but theirs were real I had unlimited data. I can't even get an answer as to why they cut my data down. The rep quoted things that were not written in their terms lied to me then transferred me to a "department" that was really a recording. I am considering suing them for false advertising and misrepresentation. I apparently have to type 100 words, there was an advertisement on the package stating that if you wanted YouTube or (and it listed the services the rep quoted as being disallowed) to get the unlimited data plan for forty five dollars so I splurged on the good phone. The lady can't even tell me why I was downgraded on my bandwidth.
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Author
Location
Miles City, Montana
Loss
$250
Review #425533 is a subjective opinion of poster.
0 comments

Straight Talk Wireless in Four Oaks, North Carolina - Poor data

They say unlimited talk,text,data..but that's a lie. Got a call from them saying that my data use was to high. How could that be if its unlimited...what a joke. Called them about it and customer rep was rude. They are very untruthful ....looks like false advertisement to me..they SUCK....a pissed off xcustomer.....1.5 gb what I'm I going to do with that...they need to tell you this mess up front. Just talk &text for 45.00 a month but they rather throttle your data..false advertisement..false advertisement.. False advertisment .. When a company doesn't do what they claim that's a lie......
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Author
Location
Four Oaks, North Carolina
Review #425462 is a subjective opinion of poster.
0 comments

Straight Talk Wireless in Camden, South Carolina - DO NOT USE STRAIT TALK...ITS A SCAM!!!

I have been a customer of strait talk for 3 yrs...finally got the android and they cut my unlimited service because i violated term 6...so i reread term 6 in the handbook and it says continuous use of voice to voice calls or internet surfing is proibited. BUT ISNT THAT WAT UNLIMITED IS?!?! It is a lie and a scam. So i call customer service back and they say to purchase another card and my internet will be bak on 24 hr after refilling my account. I was already pissed but i needed my web cause im a small business owner and i use the internet for alot of things. Well...24 hrs later my internet is NOT working so i call back to customer service and they say it wont be back on for 4 more days which was when my service date was originally suppose to end. I am PISSED!!! I tried telling them that i spoke with someone the day before who told me to purchase the card if i wanted my internet back on in 24 hrs. He just kept saying the same thing. I told him well all the calls are recorded right so listen to what they told me yesterday on the phone. And he kept saying sorry but u still have to wait. I mean WHAT THE ***???!! They took my money and arent giving me wat i paid for!!! Sounds like fraud to me. I refuse to accept this and i will spread the word and NOT STOP!!!
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Author
Location
Camden, South Carolina
Loss
$50
Review #425417 is a subjective opinion of poster.
0 comments

Straight Talk Wireless in Newark, New Jersey - Messed up.

I am entitled to tether when I want due to I pay the god dam bill and your taking my *** money. Don't limit me! When its my money you're enjoying I am entitled to sue you and take a lot more back. Keep *** with the people! Tethering is simple internet and you want to control what people do. You're not the god dam government and have no say what we do it don't do with the *** product we the *** people use our money for. Grow the *** up finally and quit your whiney ads *** control. What a ducked up way to do business! Messed up ***!
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Author
Location
Newark, New Jersey
Loss
$289
Review #424951 is a subjective opinion of poster.
0 comments

Straight Talk Wireless - Straight talk lies, proof is in their terms and conditions

apparently straight talk is rather devious about warning people they are violating the terms and conditions. in section 6 of data usage under the tac it says and i quote: "Customers will be provided notice and an opportunity to take corrective action with respect to unauthorized uses before their service is terminated." i received no such notice the foreign person i talked to in customer service told me to look at the bottom of section 6 where it says: "Straight Talk may modify or cancel any Service or take corrective action at any time without prior notice and for any reason, including but not limited to your violation of this agreement."
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Author
Loss
$350
Review #424884 is a subjective opinion of poster.
1 comment

Straight Talk Wireless in Douglas, Wyoming - Straight Talk Data Unlimited

I have had my phone for two weeks. My Internet Speeds were fine for about three days when I had got the phone. then it was Capped down. About two days ago it was capped down again. Now its slower then Dial Up. I have called customer service several times first time they thought it was my fault second time they sent me to a recording. Then I said why talk to inexperienced customer service. When I can talk to cooperate. I have been calling for the past 7 days trying to get some one and they have tried to call once and I was busy and when I called back they where not available.
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Author
Location
Douglas, Wyoming
Loss
$145
Tags
  • staright
Review #424394 is a subjective opinion of poster.
0 comments

Straight Talk Wireless in Toledo, Ohio - Phone service

my phone keeps losing service everywhere!for like 3-8 mins at a time,i tried to call 3 different days and says tech problems plesae call back,emial them and they say call are customer service,said didnt u read my email,i told u i tried.this is my only phone.also,internet hardly works...$50 a month for service I barely get...its worse with texts.had problems b4 too,n never once did they offer a disount...Revol always did,seriously thinking bout going back to them(or boost)and taking my niece off the service also...I have had this phone for almost 2 yrs,first 3 months were AWFUL,took 3 days to get it working right,then was fine,then issues 7 months later,fine now last 2 weeks!
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Author
Location
Toledo, Ohio
Review #424309 is a subjective opinion of poster.