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I ordered a refurbished cell phone from Straight Talk in May 2012 and the phone arrived with the wrong power cord attached. I could not wait for a replacement so I bought a new phone and changed service providers. I sent Straight Talk their phone back within two weeks...
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1 comment
Anonymous
#726944

Same problem. They are horrible!

Still waiting 2months later.

Spoke with numerous reps/ call centers, and they act like they are checking on their computers but always come back with the same response. No we don't have it in our system.

Review
#346879 Review #346879 is a subjective opinion of poster.
Service
Straight Talk Wireless Replacement
Loss
$97

Could not activate phone. refused to give refund | Straight Talk Wireless review from Gillette, Wyoming

bought the straight talk phone and activation card. was told phone would be activated within 48 hours. it was not. after several calls to customer service and hours of wasted time on phone went to wal-mart and got a refund on the phone but they would not give me the 30.00 refund on the card that was never used. terrible company with absolutely no customer service. I would never recommend this service to anyone. wal-mart is affiliated with the company but will not help the customer with any problems with the phone. I also lost my old phone # in the process.
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Review
#346856 Review #346856 is a subjective opinion of poster.
Loss
$32

Avoid StraightTalk | Straight Talk Wireless review from Los Angeles, California

Save self from this menace of a company. Have 'em and dropping them, again. yes I said again, I must suffer from *** - I had ST for a couple of months a while back, purchased their android phone (my 1st smartphone) had questions and the non-english speaking customer service reps had virtually no helpful responses in hard to comprehend broken english. My calls were often dropped and when redialing the last call, was unable to dial out oddly I did have service. Other times "No service" did happen often and found if I removed battery it reset phone service BUT doing this 7-10 times a day is NUTS. Poor reception both outgoing (they cant really hear you) and incoming. I decided to reestablish my home landline then, realizing I needed cell for travel I restarted my straighttalk service. *** move on my part! Can't call out OFTEN and same old problems persist. That's it I am done, anyone want to buy my andrioid (Walmart) Straighttalk phone?
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Review
#346656 Review #346656 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Loss
$300

Straight Talk is *** | Straight Talk Wireless review from Houston, Texas

I purchased a straight talk phone about a month ago and did not hat the money at the time for the activation card, so when my boyfriend bought me the card tonight i called to activate my phone and they told me it was unable to be activated due to some problems at the register when i bought it so now im out over 100 for the phone and my boyfriend is out 50 for this *** card... STRAIGHT TALK SUCKS...dont ever purchase from them.... They are nothing but a piece of *** company *** artists that take you for every penny your worth...
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2 comments
Anonymous
#575445

purchased 3 phones over 3 weeks totaling over 200$ that all alledgedly work in my area, the third one gets reception but now it wont activate, what a bunch of ***! straighttalk is junk! another fine walmart *** scam!

Anonymous
#549847

Simply take the receipt and card back to the store to have it correctly activated. Just as you would with any other gift card from any store that might have a problem.

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Review
#345552 Review #345552 is a subjective opinion of poster.
Loss
$170
Customer service is VERY bad, can barely understand them every time I call. READ THE TERMS AND CONDITIONS, unlimited has a limit and its NO STREAMING any media online or they will disconnect your phone. It's unlimited minutes and text (when it works) and unlimited...
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1 comment
Anonymous
#1698821

yeah.. its definatly the worst service ive ever seen and used.

you will barely get 2 bars of unlimited data ....its speed isnt 4g either...at all 2019. time to close shop. if i knew how bad it was id never of bought it at all. stores that sell them really should take them off the shelf.

companys need to perfect their tech b4 mass production. its creating alot of tech garbage also every year newer better phone. HOW ABOUT you just take the time to read ahead of the make as much money as possible path and make the phone based on every 5-10 years plan working on how tech is quickly changing. after 10 years how much tech garbage still sits on shelves or landfills.

that 10 years was planned beforehand. 1 change in a feature yet same infrastructure of the phone and carriers little to no actual teamwork between companys and distrust. after i found out how bad straight talk is i snapped the simcard in 4 never turned the phone on again. im mad 100$ was completely wasted on false advertising coverage and speed.Nj.

literally a cell tower mile or 2 away from me. one bar mainly 2 rarely.

Review
#344748 Review #344748 is a subjective opinion of poster.

Straighttalk phone not any good bad programing | Straight Talk Wireless review from Lexington, Kentucky

my wife bought a android for my birthday august 5TH the inturnal memery fill"s up fast nothing goes to s.d.card they said they cold not help me.was not their problem after 15 days call straighttalk and did so and so fare i have got the run around for two weaks now. it seems like you would help with this problem because you sell it.i am not happy a happy customer.this happened at danville ky. wal-mart .My wife spent 129.89 plus tax for this phone wal-mart said I needed a bigger s.d card so I a 16 gb ,that did not take care of the promblem, software is the issue. please help us Thanks
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1 comment
Anonymous
#556959

I purchased a samsung smart phone for straight talk. In Va where the phone was purchased it works great with the exception of internet down or slow alot, however i live next to the va-ky line and when i travel to ky the phone wont do anything...No service at all, any suggestions to fix this problem will be greatly appreciated.... :?

Review
#344616 Review #344616 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service

How Could This Be Possible? | Straight Talk Wireless review from Memphis, Tennessee

About a week in a half ago i paid my sister's phone bill. I also setup her account which has been up I think about two years. So this morning they turned her phone off and say that her minutes were transferred to another account that is on the line (which we know nothing about). They told me that there wasn't anything they could do because I didnt know the zip-code for the other phone (as I previous stated I know nothing about). I told her to give my money back or transfer her minutes back to her phone. She insist that I give her a zipcode to the phone that the minutes were transferred to and i tell her I DO NOT know anything about another phone on the account. After this long phone call I decide to hang up and call again later. THis second person insisted that the bill was never paid. *** STRAIGHTTALK WIRELESS.
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Review
#343034 Review #343034 is a subjective opinion of poster.
Loss
$49
.What hasn't happened? Anything good. That's what. First they sent me a phone and the brand new sim card wouldn't work. No problem. I waited on another Sim Card. However, they ported someone ELSE'S phone number to the phone. Screwed me over and...
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4 comments
Anonymous
#904309

They refused to activate my Galaxy S3, because I bought it from Wal Mart and not them directly!

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Review
#340471 Review #340471 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Tags
  • new sim card
I honestly don't know where to start . . . My husband and I both have straight talk. For the past couple months my phone has stopped working at least five times and no one from customer service could fix it, so I got a new phone. Both my husband and I got new phones...
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4 comments
Anonymous
#543942

IF I WANT THE VERY WORST IN THIRD WORLD SERVICE, I NEED LOOK NO FURTHER THAN STRAIGHT TALK, THEY SHOULD REVISE THEIR NAME TO"DOUBLE TALK", AND NO I'M DEFINATELY NOT FEELING RICHER, BUT RATHER A WHOLE LOT POORER AS THEY DO ALL THEY CAN TO STALL THE REFUND FOR A DEFECTIVE PHONE AND BARELY USED PHONE CARD TO THE TUNE OF ABOUT $240.00 it was their best phone. I RETURNED THE PHONE AS INSTRUCTED, HAVE PROOF THAT THEY RECEIVED IT, BUT THEY CONTINUE TO DENY THAT THEY EVER RECEIVED IT, WOW!

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Review
#340014 Review #340014 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service

Samsung phone from straight talk | Straight Talk Wireless review from San Benito, Texas

I ordered a large refurbished phone from straight talk, but the phone that was sent to me, was a small one instead. This is the most confusing phone that ive ever had. I cant get on internet, cant get my calls to go threw half the time. Its the worst *** I've ever dealt with. I'll never order from them again. Plus they have poor customer service. It sounds like someone talking from a foreign country. I am very unhappy and feel like I got ripped off. I want a refund but cant get one. What a joke! Dont order from these people!
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Review
#339908 Review #339908 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Loss
$74