phone service customer service customer card number sim card money plan problem
I can't believe that you people rip off citizens who don't earn a lot of money. We're in an economical collapse even if people wont admit it, we're ridiculously in debt and now our own *** phone service wont even fix their satellite. If I'm paying for a phone service I...
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2 comments
Anonymous
#501959

It also depends on the phone you bought. If you bought an Android smart phone you might of noticed on the Android coverage map it sucks in Oregon.

Now if you bought just a regular straight talk phone you should not have a problem.

So people please be smart enough to look at both coverage maps. One is called the Non-Android map and the other is the Android Coverage Map.

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#327002 Review #327002 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Loss
$300
I had been a Straighttalk user for the past couple of years with very little issues with their services until I baught their Android phone. I went on the internet and looked at tethering my Android to my laptop. I had checked out a few websites that had offered a free...
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201 comments
Anonymous
#1734825

Boost Mobile is same price (if you count the cost of HASSLE) and they have an amazing hotspot service that comes with their plans. Makes you wonder how much straighttalk is gouging us.

I mean UNLIMITED HIGH-SPEED DATA... that's exactly what it says yet it is in no sense of the word unlimited. It does say speeds may slow during busy times but that is understandable. CUTTING service because of use of an already purchased product is unbelievable, sad and oh so unprofessional.

Congratulations Straighttalk executives, you officially has THE WORST service that offers "unlimited" data.

You are sad and greedy and hide behind terms of service YOU HAVE TO USE THE INTERNET TO VIEW. I hope you treat your employees better than your customers but for some reason I highly doubt that.

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#326590 Review #326590 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Terrible company. They just sent me the wrong card for my phone and refuse to do anything. Unusable! No phone service! $67 and two days of working the problem. NO REFUNDS FOR ANY REASON! I can't believe I fell for it.... I would never do it again... Customer...
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2 comments
Anonymous
#600936

I bought a proclaim a week before christmas.Then i bought $45 card on 1-18-13 and i saw that there was no 3g symbol yet i could still make phone calls. so Last week i spent three hours on my work phone.

one hour on hold and two hours talking to two diffrent people to find out that i lost my 3g data. I hate to talk to ST reps because of having to constantly ask them to please repeat themselfs. anyway i had to send them my phone to receive a new one wich i am watting on. It might be in next week.I just hope that it was the phone and not because of foxfi app.

they could not tell me what happend evan if they could i dont think i would be able to understand the words comming from their mouths.CAN YOU PLEASE REPEAT THAT!!!!!!!!!!! :upset :sigh :(

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Review
#325289 Review #325289 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Loss
$67
When my phone quit working under warranty, I sent it to their repair center. They called and said the replacement was being sent to me. Months latter I still have no phone. Calling them is useless and as I discovered online, they do this to everyone. STRAIGHT TALK...
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#325221 Review #325221 is a subjective opinion of poster.
Service
Straight Talk Wireless Replacement
Loss
$150
Just got the new android slider phone from walmart figured out how to block numbers from calling but couldn't figure out how to block texts I called straight talk techinical support after dealing with 6 differnent employies who were all very rude and none knew what...
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Review
#325195 Review #325195 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Foreign reps are committing fraud by calling your phone and asking you if you're having problems with your phone. This happened to me and I said, "No ,there's nothing wrong with my phone and they said, "ok." and hung up. Not 5 minutes later I received a charge for...
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1 comment
Esmeralda
#508488

They're currently trying to scam me. Up until yesterday I had never heard of this company.

They somehow charged my bank account.

So, I called the company and had them refund the amount and the same day, they withdrew the same amount. I didn't receive the phone call and I'm not their customer.

Review
#324813 Review #324813 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
I bought one of their smart phones at Wal-mart. When I got it home I purchased a 30 day automatic refill data plan over the phone with my credit card. After trying for 4 hours and putting in numerous strings of numbers we could not activate the phone. Understanding...
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2 comments
MChuckM
#513438

Unfortunately I used my debit card and the Credit Union cou;d not stop payment.

I think we should be complaining to Wal-Mart since they seem to be the exclusive provider of the service. In fact I am going to e-mail them right now and suggest they look at all the complaints on this web site....

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Review
#324259 Review #324259 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan

Straight Talk overbilled me. | Straight Talk Wireless review from Belton, Texas

I was charged by Straight on May 9, 2012 for service thru Jun 7, 2012. I never use over 300 minutes in a month. I was charged again on May 30, 2012 for service thru Jun 28, 2012. I didn't even notice they had charged early until they cut me off on June 4, 2012. I called to complain, they said they would extend my service to July 9, 2012. I said OK and 4 days later, Jun 8 2012 I was charged again. Now they say they will extend to July 9, 2012 and process a refund for the double charge but it will take up to 2 billing cycles.
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#323970 Review #323970 is a subjective opinion of poster.
I have never in my life been treated so horribly by any company except Straight Talk!! HAVE DEFECTIVE PHONE. GET THE RUN AROUND EVERY TIME I CALLED ABOUT IT! FINALLY TODAY A REP TOLD ME SHE WOULD SEND A REPLACEMENT PHONE, PUT ME ON HOLD TO GET IT APPROVED BY A...
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3 comments
Anonymous
#522283

The same things have happened to me numerous times and I am beyond pissed at Straight Talk.

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Review
#321983 Review #321983 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Loss
$65

Straight Talk is HORRIBLE! | Straight Talk Wireless review from Fredericksburg, Virginia

Voice recognition software does not undestand spoken English. The customer Service doesn't either. Have a problem? The help you do get, their mind is already made up about your problem before you finish explaining it to them! I called Directory assistance and wanted a non-emergency number for a police department it gave me a number for a Lowe's Home Improvement center on the opposite side of the country. It's a bad buy. The phone does not send photos like it should. Can not use other apps that should run on it and it's just a waste of money. The aggravation it provides is not worth the $45 a month. It drops calls all the time. I have to constantly call people back sometimes up to 15 times in a 5 minute period. I am going to take this phone and run the car over it. Walmart doesn't car that it is selling the crappiest phone on the market.
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Review
#320931 Review #320931 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service