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Straight Talk internet and picture msging not working? I have an LG290CM straight talk phone with the unlimited plan and have been with them for over a year now and I haven't had any issues until now except occasionally unable to access the internet but that rarely...
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8 comments
Anonymous
#564246

I have a samsung Infuse 4g. Put straight talk on it with no problem.

Texting works great, but cannot send a picture.I hit the send and it says sending but goes nowhere,. Any idea's why?

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Review
#210570 Review #210570 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
I purchased two phones on a Friday and was supposed to get free overnight Fed Ex. The web site said the phones were in stock when they were actually not. When they became available they were shipped Fed Ex ground. I called the worst customer support team ever and each...
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1 comment
Anonymous
#227162

The absolute worst service EVER!!!

1/Dec 6, 2010- ordered 2 Samsung phones with 2 $45.00 refill cards. Paid w/ my Visa for next day delivery.

2/ Dec 12,2010 Phones arrive. 1 phone activated properly, the 2nd phone would not pick up a signal, even sitting next the 1st phone. Called ST's terrrable CS in Phillipines got the run around for 2.5 hours. Was told to give the phone time to cycle through the system? would be ready to use in 24 hours.

3/Dec 13,2010 2nd (my wife's phone)still would not receive a signal nor would call out or in. With the same hour, my phone goes on the blink. No screen display, no power nothing...WTF? Called ST, spoke with 3 different people, and recorded the phone call mind you. Was told that they would be sending us fedex box to send both phones back so replacement phones could be sent to us. Sounds good right? Wrong!!! We sent the phones back via Fedex on Dec 17,2010 ad Friday.

4/ December 21,2010 called ST to inquire about the status of our phones. The CSR told us that the phones had arrived on Monday Dec 20, but only one phone was in the box according to the "warehouse"(as if the warehouse was in the Phillipines) which by the way I tracked it and they were delivered to Plainfield Indiana at 11:11am on Tuesday Dec 21. not Monday. This foreign AH lied right in my ear. I called the company who received the phones from FedEx they are called Bright Point Worldwide. AMERICANS!!! They were very friendly and cooperative with trying to help me discover where our returned phones were.

As of 7pm Dec 21, 2010 we still don't know if 1 or 2 phones arrived but they say they're investigating to get the answer.

In the meantime ST says they will be shipping out my wife's phone on tomorrow, but they must send me another FedEx box to send them a "note" explaining the situation, give the box back to fedex then they would decide if I get my replacement phone.

ARE YOU F#$%^&@ KIDDING ME?

Needless to say when the CSR said this, I was on 350 degrees and done, this after nearly 3 hours on the phone with CSR's, Supervisors, and then a supposed Manager...

I've read literally hundreds of complaints on ST, and enough is enough!

Tomorrow the U.S. Dept. Of Commerce will receive my formal complaint along with copies of every compliant I can find on line.

They are either going to shape up or ship out!!!

I'm also calling corporate to see if I can get some Mick Jagger. 800-876-5753

Review
#210421 Review #210421 is a subjective opinion of poster.
I decided i would upgrade my phone to a better model with camera and decided to take advantage of straight talks online package deals.the first deal i picked was out of stock so i went to my second pick i was informed my credit card was denied so i tried again thinking...
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2 comments
arthur l
#218424

MATTER RESOLVED COMPLETELY 100% BY KAREN AT STRAIGHT TALK TODAY FRIDAY DEC3 2010 THANKS

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Review
#209447 Review #209447 is a subjective opinion of poster.
Loss
$200
I purchased a new phone and ported my number for Tracfrone to Straight Talk. After 12 hours my old phone had already quit working and the Straight talk phone was not working. I called customer service and spent 2 1/2 hours on the phone with them on Monday. Most of...
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15 comments
Anonymous
#959067

I however, am having this exact same problem. I've done this several times before in the past and its never taken this long.

Get it together straighttalk, you've definitely lost my business

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Review
#205595 Review #205595 is a subjective opinion of poster.
I've been a customer for around 9 months. When the Nokia E71 was introduced to Straight Talk a few weeks ago, I thought it would be nice to have one. Now, I wish I never bothered. It all started with me porting my number from the LG220 to the E71. Since the E71...
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2 comments
Anonymous
#440850

I've been with straight talk and didnt have any issues until i needed to setup my auto-renewal when my original card expired. ABOSLUTE NIGHTMARE---I'd never go with Straight Talk again.

They still can't fiure out how to enroll my card in auto pay--they have NO CLUE how to run a business. Going back to anything but them.

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Review
#205525 Review #205525 is a subjective opinion of poster.
I have a straight talk phone. The phone works fine but the company charged my account twice in the same month Sept 16, and then the 23 for $49.64. They have no one who can speak clear English and they transfer you from representative to representative to help you with...
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1 comment
Anonymous
#1116199

After the problem that we just had we will never go back with them again

Review
#204174 Review #204174 is a subjective opinion of poster.
Loss
$75
On 7/15 I called straight talk to buy more minutes and did get the minutes I paid for and did not get any more then that. On that same day straight talk charged our card 4 times more then what we told them too. Which was 34.13 four times. My husband reported it to his...
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Review
#201097 Review #201097 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Loss
$130
Straight Talk phone company (in wal-mart)will cut you off!!! My renew date is the 18th (they even send text telling me to renew on the 18th)then on the 17th they cut me off (still had over 250 min left)!!!! I have used them for four mouths and this is the second time...
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5 comments
Anonymous
#709325

My phone keeps interrupting my calls and gives me "urgent information" like you have 800 minutes left, etc. It's driving me frigging MAD!!!!!!!!!

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Review
#199064 Review #199064 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
On March 27, 2010 I paid $270.00 for to phones & 2 $45 cards. I loaded min on xxx.xxx.1298 via the phone. I loaded min on xxx.xxx.1277 via the help of customer service the same day. On April 25th I loaded min on -1298 via c/s. On April 25th I ATTEMPTED to load min...
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Review
#183983 Review #183983 is a subjective opinion of poster.
Straight Talk is the worst cell phone company in history. Go ahead and buy a real cell phone plan - the money you think you are saving isn't worth the hassle of dealing with this company. You will be glad you spent money on something reliable rather than this...
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1 comment
Anonymous
#156732

I have been having the same problem. When I called and finally got through after holding for 20 minutes...

the man was arguing with me because i explained that unlimited mean no limits and he sat there and told me that the walmart add had not stated unlimited web access. i asked him if he had ever seen the walmart add to which he said :what is this walmart you mean straight talk... umm no!

i asked for a supervisor and then about a second later they disconnected my call. And yes I believe the few days you are speaking of was a nation wide event!

Review
#180701 Review #180701 is a subjective opinion of poster.
Service
Straight Talk Wireless Cell Phone Activation