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Straight Talk Wireless - Cell Phone Review from Addison, Texas

1.7
Details
Bought phone at Walmart phone had 45$ activated now it is in Chinese language
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2 comments
MariaST
#934659

Hi! What is the phone model of the phone?

You may check the phone manual on how to change the phone language.

You may also Google the instructions. Thanks.

MariaST
#934194

Hi. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com for further assistance with your issue.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

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Review
#582295 Review #582295 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.8
Details
Refilled my Service around Dec 19th. The "Unlimited plan" Since then I have gotten the Straight Talk Msg: Your allotted high speed data limit has been reached. Your data speed will be reduced for the remainder of your plan's 30 day cycle.Thank You. A total of 3 times....
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3 comments
Aireana
#933510

Ive ha the exact same problem. They will just give you the run around and hang up on you.

I have talked with several reps via email and still i am wrong they are right. Dont wait your time and money on this company.

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Review
#581694 Review #581694 is a subjective opinion of poster.
Pros
  • Nothing except the price
Cons
  • Customer service staff
  • Whole experience
  • Misleading terms of service
Reason of review
False Advertising, Bait and Switch, Capping/Throttling
Loss
$45
Preferred solution
Let the company propose a solution
1.5
Details
I bought a straighttalk phone from Wal-Mart. The zte model. Paid $200 for the *** thing. After my first months service was almost up, I bought a new service card and put it on reserve. The day my service from the first month ran out, I thought the reserve would...
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1 comment
MariaST
#929818

Hi. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#580609 Review #580609 is a subjective opinion of poster.
Reason of review
Damaged or defective
1.6
Details
Just refilled my $45 plan. The internet doesn't work any better than when it gets throttled. I've done everything I can think of short of calling customer service. Last month it all worrkeed great. This is awful. I hate my phone and I hate straight talk. AND I hate...
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1 comment
MariaST
#926410

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. You can send me an email at ST.CorpResolutionTeam@straighttalk.com for further assistance with your issue.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#578859 Review #578859 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Not as described/ advertised

Review about Phone Replacement from Tampa, Florida | Straight Talk Wireless review

2.0
Details
After 56 withouta phone due to bring lost by straight talk I finally received a used Galaxy 4. I have refused to settle for this. Today I spoke with Corp office, very nice lady. She said although I paid $533. For my phone in July 2014 they're policy is replace with refurbished is over 30 days old. She says they won't replace it witha new one. BUYER BEWARE! !! I WILL NOT STOP TRYING.
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Review
#578690 Review #578690 is a subjective opinion of poster.
Service
Straight Talk Wireless Replacement
Reason of review
Not as described/ advertised

Useless Phone | Straight Talk Wireless review from Dandridge, Tennessee

2.2
Details
Ordered android phones for my teenagers only to find out the factory apps use so much of the internal storage you can't even download any other apps. Teenagers with a phone they can't have Facebook or Snapchat on is useless to them. Why sale a phone with a 4gb memory card but not enough internal space to download anything. Returning both phones and will not recommend or use this company again. The customer service was terrible, I was passed around to 4 different reps, none of which could speak clear English, and just continuously repeated what I was saying and couldn't answer any of my questions or solve the problem. TERRIBLE experience
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4 comments
Anonymous
#933506

Straight talk will only get worse. They don't know what you're talking about.

Their strategy is to keep your money.

They are so bad I find it hard to believe apps still in business. There is an app that will help you uninstall a lot of the apps you don't need.

Anonymous
#922907

This is something you do not Blane straight talk for, You blame yourself for buying a phone with such a small amount of internal storage.

Anonymous
#922951
@Jake

No it tells you in the details that the internal storage is what it is before all the Google apps. They fail to tell you that it is not usable storage.

MariaST
#921675

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thanks.

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Review
#575039 Review #575039 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Cons
  • Rudeness of customer service
  • Not enough internal storage
  • Unable to download apps
Reason of review
poor customer service and bad quality phones
Loss
$99
Preferred solution
Full refund

Could not send/receive text or calls | Straight Talk Wireless review from Albertville, Alabama

1.7
Details
Never buy straight talk phone..they will rip you off..if u have a problem with phone u have to send it back to straight talk..in the mean time u still paying for your minutes (45.00card)...and if your time/date runs out on your tore-up phone..then u have to get a new phone#..or..keep paying the (45.00card) so your time/date don't run out...while you don't have a phone...I ask Straight talk to refund my money or extend my date on card (the 45.00 card is only good for 30days)...straight talk said sorry we cant do thay...I hav a new ZTE Savvy i bought May 2014...now everything works still works except i cant call out or send text ..straight talk said sorry send it back I WILL NEVER BUY ANOTHER STRAIGHT TALK PHONE...WHAT A RIP OFF
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1 comment
MariaST
#909618

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thanks.

Review
#564496 Review #564496 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$45
Preferred solution
Full refund
2.0
Details
Added a pin number 11/22/14 at 407 am and here it is 11/23/14 and they say my *** is still processing. Wtf !
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1 comment
MariaST
#905431

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW. Thanks.

Review
#561209 Review #561209 is a subjective opinion of poster.
Reason of review
Poor customer service
2.0
Details
I purchased a wifi hotspot box at Walmart from Straight Talk. I live where no other internet is available except satellite for $60 a month at 10G. So this hotspot box seemed like the perfect option. I have a ST phone, so I know I have service out here, and I've had no...
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1 comment
MariaST
#895668

Hi GeminiChar7781. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thanks.

Review
#554198 Review #554198 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Pros
  • Cell phone
Cons
  • Quality of replacement
  • Customer service staff
  • Wifi device
Reason of review
The product is terrible!!
Loss
$118
2.3
Details
I purchased this phone from Walmart. I was looking for the cheapest prepaid straight talk phone, however it was out of stock. I spent a little more money thinking I would have a better phone. I have had several smartphones throughout my life and by far the worst...
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1 comment
MariaST
#889056

am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thanks.

Review
#549540 Review #549540 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$130
Preferred solution
Let the company propose a solution