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4.5
Details
Last week i purchased two plans one for me,,and my wife respectively. And i made sure before i got off the phone that there was no confusion ,that they were seperate plans for different numbers,,and what happened......they put both plans on my wifes number...go...
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Review
#1298866 Review #1298866 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service

No service | Straight Talk Wireless review from Jackson, Kentucky

1.0
Details
I’m in an area in north east Kentucky and it says I am not authorized to use this service
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Review
#1296857 Review #1296857 is a subjective opinion of poster.
Reason of review
Damaged or defective
My phone was stolen and my daughter was texted from it trying to get us to buy it back. I immediately contacted StaightTalk and informed them of the incident and told them to please turn off that phone and that I would be going to buy a new phone to transfer the number...
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1 comment
MariaST
#1557945

Hi TellingLadybug. This is Maria from Straight Talk Wireless.

Please accept our deepest apology for the inconvenience we have caused you. Allow us to check with it so we can get this resolved. To do this, please send us a message through this chat link http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Review
#1295593 Review #1295593 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service

WAIST OF MONEY | Straight Talk Wireless review

I brought the hotspot and hooked it up yesterday night 6/29/18 and cut it off as soon as I was done. Got up today to use it and it wouldnt work called straight talk and after they waisted 40 minutes of my time they tell me I used all my data. A TOTAL WASTE OF MONEY $40 I CAN'T GET BACK BUT GLAD I GOT MY MONEY BACK FOR THE HOTSPOT
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Review
#1292715 Review #1292715 is a subjective opinion of poster.
Product
Straight Talk Wireless Mobile Hotspot Plan
Reason of review
Bad quality
Compre un celular blue android 7.0 para transferir mi numero de straight talk porque los celulares de straight talk son muy malos se danan rapido compre el celular desbliqueado y despues de 72 horas el celular no tenia servicio gastando tiempo en telefono pasandome de...
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Review
#1292077 Review #1292077 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
1.0
Details
Horrible service loses calls and the person can’t hear me!
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1 comment
MariaST
#1560223

This is Sara from Straight Talk Wireless. We apologize for any issues and inconvenience that you may have experienced with our service.

Should you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1290038 Review #1290038 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality
I buy my groceries online from Walmart and I guess that's how Straight Talk got my debit card information. They have pulled $57.21 out of my account and I don't have an account with them. I called Straight Talk and they said I had to contact my bank and have them...
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2 comments
MariaST
#1557962

Hi MarkedGreatWhiteShark811. This is Maria from Straight Talk Wireless.

We apologize for the inconvenience we have caused you. Please send us a message through this chat link http://bit.ly/2CuBvXO so we can further investigate this matter and provide the best possible resolution. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

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Review
#1289936 Review #1289936 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
fraud
Loss
$57
Preferred solution
Full refund

Horrible | Straight Talk Wireless review

1.0
Details
Horrible customer service. Took $360 from me still waiting on my refined. Receive confirmation numbers and everything still have not process my refund. If I do not have my money back with in 48 hours I plan to take them to see them in court and file a suit. I was transferred over 6 times. They own me a total of 8 months of service.
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Review
#1287832 Review #1287832 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Problems with payment
1.6
Details
Service in the past 5-6 weeks has all but disappeared when at home. If we go out on sidewalk we get maybe 1 bar. Tried several different makes of phones and they sent a replacement sim to try but that did not help. They claim that AT&T verified the Imei and their...
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2 comments
MariaST
#1560228

This is Sara from Straight Talk Wireless. We apologize for any issues and inconvenience that you may have experienced with our service.

Should you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

View more comments
Review
#1285966 Review #1285966 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality
4.1
Details
I have used straight talk for years in North Central Arkansas, now, it is going in and out and not as good as before, I was wondering why.
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1 comment
Anonymous
#1512664

Same here instantly drops calls or calls not ringing through at all. I can text but that is it.

Net10 worked great up in these mountains of North central Arkansas. But straight talk not working. Tired of calling customer service and getting told my phone should work, without getting any real answers concerning this issue.

Time and too much wasted money. And didn't have money to just toss to the wind, which it looks like that is what has happened.

Review
#1285546 Review #1285546 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality