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I bought at walmart the $55 ULTIMATE UNLIMITED PLAN after watching movies on my phone for 2 weeks they cut my ultimate unlimited 4g down to 2g said i was using to much data my box does not say $55 10gb of data it says ULTIMATE UNLIMITED
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1 comment
Anonymous
#1465102

Data IS unlimited, 4G data isn't (Read the fine print). You should be happy that you got 2 weeks, many customers (Some who don't stream) get much less.

After 10 GB, your data is slowed.

Maybe try sa data tracker. My favorite is 3G watchdog (Tracks 4G also).They DO short-change most, but sounds like you may have actually gone over your 10G of 4G.T

Review
#1204539 Review #1204539 is a subjective opinion of poster.
Service
Straight Talk Wireless Unlimited Phone Plan
Reason of review
Not as described/ advertised

Awesome | Straight Talk Wireless review

Nothing happened to me. Great phone, great Customer Service. So glad i left my other carrier to use Straight Talk Wireless. Thank you so much.
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Review
#1203076 Review #1203076 is a subjective opinion of poster.
Reason of review
Good customer service
1.6
Details
I called to have my number swapped to a new phone, and I wanted to keep my number, the put a complete different number on the new sim card I called on with the new service plan. I called them back to have them swap the number and then they said they could not do that...
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1 comment
MariaST
#1438704

Hi. This is Maria from Straight Talk Wireless.

I do apologize for the inconvenience that you've experienced. We are determined to help you in retrieving your phone number. Let us further check your account so we can provide a concrete resolution for that issue. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1198926 Review #1198926 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Cons
  • Fact i had to lose money
  • Spending 4 different days and multiple hours on the phone
  • People who couldnt speak good english
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Let the company propose a solution
Tags
  • Straight Talk trac Phone

Pissed consumer | Straight Talk Wireless review

1.8
Details
I got nothing but a bunch of excuses nobody helped work it out. My phone got shut off. When asked for supervisor before i got shut off was told she wasn't abailable. When i asked for her to contact me i was told id get same answer. .
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Review
#1198606 Review #1198606 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service
1.7
Details
I just spent 3 hours on the phone with Straighttalk. I have a screenshot of the time (as it was my computer phone) to prove it. The last hour was with the so called "Head office" in Miami.. which I got through to after being on the phone for almost 2 hours. Finally the...
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1 comment
MariaST
#1437442

This is Christian from Straight Talk Wireless. We apologize for the trouble.

Allow us to assist you further and gather the information. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1197100 Review #1197100 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Cons
  • Using people who cannot understand what i say
  • How rude they are
  • How long customer service takes
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Hi. I just bought a new Straight Talk phone & I called Straight Talk to ask them to tranfere my phone number from my old phone to my new phone & was told that all I needed to do was switch my sphone, g galaxy 6 sim card over to my samsung galaxy 8 phone & automatically...
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Review
#1195650 Review #1195650 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Reason of review
Order processing issue

No high speed data with service refill | Straight Talk Wireless review

Low speed only. No refunds. told i used 10 mb in 1 day.
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Review
#1194621 Review #1194621 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality
3.6
Details
At least 4 different times over the past yr I've tried to call the straight talk # & add minutes to my phone. By the end if the call, things would go haywire!! Something would happen after giving my bank card info., and it would state the transaction didn't go through....
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Review
#1193804 Review #1193804 is a subjective opinion of poster.
Reason of review
Problems with payment
1.1
Details
I tried getting into my account to pay next months bill and couldnt find my phone on dashboard. So tried everything i could think of to try to link my phone with my account. Couldnt get it. So tried tech support. They said its a problem with my email but he can fix it...
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Review
#1189934 Review #1189934 is a subjective opinion of poster.
Service
Straight Talk Wireless Technical Support
Reason of review
Poor customer service
The purchasing information says your phone will ship over night once order is processed. Don't think of this as you will receive your phone fairly quickly if at all. I "chatted" with customer service online last night and he couldn't tell me how long it takes them to...
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1 comment
MariaST
#1432430

Hi. This is Maria from Straight Talk Wireless.

I read your post and I’m sorry that you’re having some problems. We are determined to help you get your problem resolved in regards with your order. Please chat with us using this link http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. ^Ramel

Review
#1188932 Review #1188932 is a subjective opinion of poster.
Service
Straight Talk Wireless Shipping Service
Reason of review
Order processing issue