
Straight Talk Wireless
Reviews and Complaints
Straight Talk Wireless Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHave not had any response from my complaint. Waiting for T-Mobile agent to return on Thursday to see if we can get results from Straight Talk.
User's recommendation: Beware.
Need help with airtime
User's recommendation: Great service.
- Cheap and no contract
- Customer service ineffective
Was lied to about getting a full refund
User's recommendation: Do not order from straitalk.
Refund
User's recommendation: Poor service.
When straight talk tells you to they would be happy to help you with your problem and they tell you just get ahold of them that's just brush off
User's recommendation: *** know.
- More than i can put in this box
Buy new phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerResolved: Order Cancelled
Company fixed issue and I have been provided with full refund
User's recommendation: There cell service is good but DO NOT BUY PHONES ONLINE!
- Good until you need help
- Let me keep my old phone
- Cost
- Transferred numerous times
- Billing practice
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBecause of the service I just received
User's recommendation: Not any more.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerAdd air time
User's recommendation: I have none.
My plan went out Apr 30 may the 1st my phone number I have had for 6 mths got sold to someone els

User's recommendation: I love this company untill this happen if someone don't help me then I say don't use them.
Not getting incoming calls
No hot spot
User's recommendation: Don't buy strait talk they suck.
- Service
- Price
- Price and service is pretty good
- Service
NO CONTACT FROM STRAIGHT TALK
User's recommendation: DO NOT DEAL WITH STRAIGHT TALK !!!!
- Customer service
No One Has Contacted Me back
User's recommendation: LEAVE STRAIGHT TALK NOW !!! GETTING RIPPED OFF.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerSo I transferred my phone back to AT&T. I ve had my phone number for over 7 years.
Straight talk would not release my phone number to me so I had to change phone number. So inconvenient.
I've heard so many confessions of bad service of Staight Talk. I will not...
Hi Emily G. This is Maria from Straight Talk Wireless.Our sincere apology for the trouble that you have experienced with our service.
We understand that your previous experienced was unpleasant and we want to make things right for you. For us to further assist you with your concerns, please chat with us at http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
We look forward to hearing from you. Thank you.
- Price
- Undelivered promises for unused services
- Keep hanging up on me
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Hi Cecelia A. This is Maria from Straight Talk Wireless.
We are sorry for the terrible experience that you have encountered with our service. Please allow us to further assist you. Chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.