
Straight Talk Wireless
Reviews and Complaints
Straight Talk Wireless Reviews
My plan went out Apr 30 may the 1st my phone number I have had for 6 mths got sold to someone els

User's recommendation: I love this company untill this happen if someone don't help me then I say don't use them.
Not getting incoming calls
No hot spot
User's recommendation: Don't buy strait talk they suck.
- Price and service is pretty good
- Price
- Service
- Service
NO CONTACT FROM STRAIGHT TALK
User's recommendation: DO NOT DEAL WITH STRAIGHT TALK !!!!
- Customer service
No One Has Contacted Me back
User's recommendation: LEAVE STRAIGHT TALK NOW !!! GETTING RIPPED OFF.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerSo I transferred my phone back to AT&T. I ve had my phone number for over 7 years.
Straight talk would not release my phone number to me so I had to change phone number. So inconvenient.
I've heard so many confessions of bad service of Staight Talk. I will not...
Hi Emily G. This is Maria from Straight Talk Wireless.Our sincere apology for the trouble that you have experienced with our service.
We understand that your previous experienced was unpleasant and we want to make things right for you. For us to further assist you with your concerns, please chat with us at http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
We look forward to hearing from you. Thank you.
- Price
- Undelivered promises for unused services
- Keep hanging up on me
Sevice extension
User's recommendation: Check reviews of straight talk be sure of its cutomer care.
- Unlimited plan has served me well
- Potential savings of monthly bill
- Support services
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThe pandemic
User's recommendation: Customer care.
- Good until you need help
- Every agent gives differing info
My service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHi Montell. This is Maria from Straight Talk Wireless.
We are sorry for the trouble. Your satisfaction is our priority. We are still monitoring the situation and take the appropriate steps to address the ever-changing environment impacting our customers. We care deeply about our community and customers, and we are doing everything we can to ensure that we can continue to provide the reliable, high-quality service they count on during these challenging times.
For updates, kindly visit this link https://www.straighttalk.com/covid. Thank you for your patience and for being a loyal customer.
- Service until i needed help
- No contract
- Affordable
- Unreasonableness
- Support services
- Language issues
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerGot ultimate unlimited plan but got buffered and was not over 60GB. Broke contract. Seek compensation within 24 hours or will continue processes of remediation ferviously.
Hi Tj-cody stidham. This is Maria from Straight Talk Wireless.
We apologize for the inconvenience we have caused you. Allow us to check on it for us to work with it and get this resolved. To assist you with it, please chat with us at http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
- Mobile internet speed
- Phone and service plan
- Monthly cost was good
- Incompetence of customer service
- Service is very poor very verry poor
- Inability to fix problem
Need to bring my own phone k
About my phone
Change your phone number
Service completely sucks
I lose money every month paying for this service that I'm not even getting some of the benefits of much anymore
User's recommendation: Do not use!
- Cheap
- Very poor data coverage
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Hi, this is Maria from Straight Talk Wireless. We sincerely apologize for the inconvenience this may have caused you.
To further assist you with your concerns, please chat with us at http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
We are looking forward to work with you in order to resolve this. Thank you.
I'd find it hard to QUOTE : "love" a company regardless.