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fxhip[ I had this whole square filled and somehow it disappeared.. I'm tired so anyway 5 days no service with the loss of 2 phones that worked to none..and the loss of phone income about 1500 per day per phone. (small business) so there was a really really bad...
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1 comment
MariaST
#1407423

Hi. I’m Maria from Straight Talk Wireless.

I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that billing issue.

Let us further check your account. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfone.com.

Review
#1151881 Review #1151881 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service
Loss
$6000
Preferred solution
loss of business income 6000 bucks plus the aggrivation and return of money for sim card startup and package for the service
2.1
Details
Well I'm Dec. 11th I placed my order, on the 12th order went through and straight talk got their money. Every day I have waited at home for my phone to be delivered, chatted with straight talk four times with a different answer each time. This last chat I was told it...
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2 comments
Anonymous
#1407459

Still no phone. Straight talk gave one solution and that is upon receiving phone back at manufacturing they will refund but not until then.

Their mistake only their solution. They just lost my business

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Review
#1151305 Review #1151305 is a subjective opinion of poster.
Service
Straight Talk Wireless Shipping Service
Reason of review
Order processing issue

The torementing evil night mare | Straight Talk Wireless review from Austin, Texas

5.0
Details
This happened to me and lasted 3 months.. long story short my marriage was almost ruined.. pretending to be someone is pure evil and I’m looking to sue straight talk.. my email address is dennyheather43@gmail.com
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Review
#1149585 Review #1149585 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Problems with payment

RIPPED OFF NO HELP FROM STRAIGHT TALK!! | Straight Talk Wireless review

3.9
Details
in short, i bought a stolen iphone 6 from a man on Offer Up for my sons 17th birthday. i have proof of it all, but when i explained the situation to Straight talk, they did nothing. Now i am out $260 and cant do anything with the phone except get on internet.
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Review
#1149403 Review #1149403 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service
3.3
Details
Overseas call center is TOTALLY USELESS and a bunch of IDIOTS!! I was double billed back in September and numerous phone calls have been useless! The reps are hard to understand, clueless and rude! I thought DirecTV had the worse customer service, but ST is 100 times...
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3 comments
MariaST
#1405279

Hi. I’m Maria from Straight Talk Wireless.

I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that billing issue.

Let us further check your account. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfone.com.

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Review
#1148575 Review #1148575 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Problems with payment
2.3
Details
My husband and i both use straight talk . It is set up as an automated payment each mth. It has been 43.98 ea for years until this mth it went up to 45.41, no big deal until i check my acct on 12/11/17 and see 5 pending charges instead of 2. I contacted straight talk...
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3 comments
Anonymous
#1674026

I just noticed that straight talk has been charging me twice a month two separate payments, sence 2/2018 I have one phone in one month three times, It addes up to $519.73 I was pissed, trying to get my money back now, wish me luck, straight talk is a rip off bad, it was threw their auto refill, i wouldn't recommend auto refill to no one.

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Review
#1147320 Review #1147320 is a subjective opinion of poster.
Reason of review
Problems with payment

Ooo how you get away with this | Straight Talk Wireless review

1.6
Details
Whack company. Rips people off by selling you “minutes” and “data” but then not providing services. I’ve tried calling and all I got was “nobody can help you, goodbye” yeah thanks straight talk. GOODBYE
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Review
#1147219 Review #1147219 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service

Horrible customer service | Straight Talk Wireless review

They allowed someone to transfer my number to another device without my approval. No service for 8 consecutive days. Customer service reps couldn't fix problem. Canceled my service . Customer service reps are useless,rude and uncaring
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Review
#1146499 Review #1146499 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service
2.4
Details
My phone quit sending or receiving text measages a couple days ago and customer service had me on hold three different times for over an hour. When she told me to hold, it wasnt muted on my end and i could hear them laughing and carrying on when she was supposed to be...
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1 comment
MariaST
#1402646

Hi. I’m Maria from Straight Talk Wireless.

I'm sorry for the inconvenience that you've have experienced. We can surely help you in resolving that issue.

Please send us an email with your account information to straighttalk@fb-tracfone.com to further assist you. Thank you.

Review
#1145452 Review #1145452 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service
1.4
Details
So I payed my phone bill assuming afterwards everything would be hunky dory. BOY WAS I WRONG! I only receive half the calls I get, the rest are immediately transferred to voicemail, you're lucky if a text with an attachment will go through on the third try, internet?...
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1 comment
MariaST
#1402644

Hi. I’m Maria from Straight Talk Wireless.

I'm sorry for the inconvenience that you've have experienced. We can surely help you in resolving that issue.

Please send us an email with your account information to straighttalk@fb-tracfone.com to further assist you. Thank you.

Review
#1145077 Review #1145077 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality