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Straight Talk Wireless - Straight Talk The worst phone service or the best.
Straight Talk Wireless - Straight Talk The worst phone service or the best.
I have Straight Talk and the worst data speed ever. Fast for me is 2Mbps. Almost every time I check I am at less than 1.0Mbps (see photo). I've contacted their tech support and they promised it would be fixed in 24hrs. We'll see about that tomorrow. If they don't fix...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...

I just bought a Samsung galaxy s8+ 1 week ago the screen cracked. I had the phone on the center console of my work truck all day when I went home I put it in my pocket with nothing else at all since I didn't want to scratch the screen. when I got home I took it out of...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...

1.8
I liked
  • No contract
I didn't like
  • Lying disrespectful customer service represenatives
#1084291
Been on auto pay for quite a few years now, and love it, only paying 47.53 a month and don't have to worry about rushing to the store and buying a card. This is less than buying one at the store and saving the hassle of inputting long numbers of running to my computer...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.Thank you for being a Straight Talk customer. I understand how you feel about our customer care service. Rest assured that we will im...

4.0
I liked
  • Auto pay
I didn't like
  • To reach customer service is a nighmare
#1078444

Straight Talk Wireless - Check service area

Straight Talk Wireless
#1085715
Doesn't work at all in Wausau, Wi. Can't make a wifi hotspot either.
Comment
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Straight Talk Wireless - No call service

Straight Talk Wireless
#1082491
4.5
Details
I am currently not able to make calls while in bowling green ky. I have interenet and can text but when i try to call out i get a message of this is a invalid phone number.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Straight Talk Wireless - Been having problems with Total Wireless since I got it

Straight Talk Wireless
#1081704
Have to go outside to talk with anybody abd oh yeah it's been 90 + degrees with humidity feels like 105. Not to mention I have a serious pain condition that stress makes it worse. Total Wireless sucks. Going back to Verizon or to Sprint
Comment
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Straight Talk Wireless - Does not work

Straight Talk Wireless
#1081416
3.5
Details
Does not work Period Can I be more clear
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Website
Well a week ago I had one 9f your employees hung up on me when I was trying to find out new phone number. Which to me is unprofesssional. Now todayvei5h that same new number which I managed to get through today for the simple reason when I gave email address out and...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.We're sorry for the trouble. If you're having an issue with our service, please send us an email with your account information to str...

On July 3 2017 I signed into my straight talk account and unenrolled in autopay. Five days later I get an overdraft notice from my bank. Straight talk charged me as if I was still enrolled in autopay. I signed into the account and see I'm not enrolled so I called...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...

2.0
#1071739
Why does my phone go to "emergency calls only" every year and I have to call ST and get a new sim card. We have been with ST for over 10 years and this has happened the past two years. Inconvenient and frustrating. Does anyone else have this problem? Do you know why ST...
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Anonymous
Anonymous

They do this because the network is overcrowded with all of the lemmings flocking to their "Great deal", so they disable LOYAL customers' service because they figure you're no...

MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...

#1071543
I just received my LG Rebel phone from Straight Talk by FedEx, yesterday. I ordered the phone with a $45 unlimited plan. So I spent nearly $100 altogether. And for what? For a phone that won't even *** activate. Robbery. I followed the instructions and went online to...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless.Were sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent o...

Today I called Straight talk to purchase an international calling plan. The woman in the phone was very nice but clueless and inexperienced. We've all had our first day in th job so I didn't mind. I was on the phone with her for 26 minutes just to purchase a $10 plan....
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless.Were sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent o...

I didn't like
  • Wasting my time
  • Unreasonableness
  • Paying for thier mistake
#1067015
A friend has had ST. In Ocala, Florida. I thought about switching companies as T Mobile took over Metropcs and I am not fond of Tmobile poor customer service and lies ( no, I am not a dpoiled teenager. I am middle age and expect truthful company's attitudes). Each time...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

1.0
#1061209
We own 4g samsungs they almost never connect at that speed they seem always to be throttled if you use more than two minutes of internet, our data use can be under 1Gb it dont help. My older samsung was always at 2 & 3 G speeds. I 'd complain to CS dept. and hold...
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Anonymous
SLG

Does anyone else have to get a new sim card every year? My phone goes into "emergency calls" the past two years and I cannot get service until getting a new sim card sent fro...

Anonymous
Notofyourbusiness

So typical

2.0
#1057979