I purchased a Straight Talk mobile hot spot a few months ago had no problems until two wks ago when it started using a $25 card/2GB data within a few days. This was without changing internet usage (no videos, downloads, etc.). I've called customer service daily and was...Read more
I should have my posterior kicked for taking a one year plan with Straight Talk a few months back. Their customer service is horrendous. Last year I tried to connect blue tooth to a rented car from the airport and data over ran the buffer making phone calls impossible....Read more
I have had straight talk for years, at first my 5g would last almost the whole month, then it lasted 3 weeks, then down to 2 weeks, then they came out with 10g, the first month, i didnt run out of hight speed, second month and then on, they say i use up 10g within a...Read more
Straight Talk Wireless Customer Care Review
by Mrssongbird41 #924769
I recently had surgery and was out of work for 3 weeks so I brought a 30 dollar plan because I couldn't afford the 45 and I didn't know it wasn't compatible. I'm just getting back to work and get payed in a week and asked for a 7 day exstention they wouldn't do it.. I have to be without a phone for a week then I am going with another company
Short Review for September 20, 2016, Other
by anonymous #922157
I think it isn't fair that straight talk refuses to unlock a iphone for a year, so you can't switch to a different company.
Straight Talk Wireless Home Phone Service Review
by anonymous #910926
All I needed was to edit my shipping address. Unable to do this online. It took an hour of transferring me about &" I'm sorry my computer is broken & I need a supervisor" (yea, so do I) TO TELL ME THERE WAS NOTHING THEY COULD DO. NOTHING. The item had not shipped. This is not customer service. I'm scared now for the future. Are there any decent phone companies left?
Short Review for July 27, 2016, Plc_product_quality
by anonymous #889784
Have been a customer for about 6 months. It has been a flawless plan. Would highly recommend it.
Rep,NO help with problems fixing my phone.. THIS company connections are AWFUL!! There phoned are terribleRead more
I initiated service with Straight Talk wireless thinking that I would actually have some savings / Verizon Wireless. I purchased their 10-GB. Plan thinking this was a great buy on a 4-G Network. A similar plan through Verizon was $100 before taxes and surcharges, plus...Read more
#985568 by anonymous
They have a revolving customer service line which always reverts back to the unlocking automated policy and if you do get to speak to an actually person they are rude and don't let you get to explain your situation. They just read from a piece of paper like a robot and...Read more
Purchased wifi Hotspot and data plan from Walmart. After refill, service dropped, after contacting straight talk and them admitting problem, service was restored Service dropped again and Straight talk will not provide proof of data usage. Due to vacation, Hotspot was...Read more
My $600 iphone 5 which i have owned since new at least 4 years is not "eligable" to be unlocked. I switched to t mobile as straittalk has the worst customer service i have ever experienced!... That is, IF you can ever actually get a real person. So if u choose...Read more
Called straight talk to unlock my s4. They said I qualified but the unlock code would not come up on their computer. All they could do was buy back for $50. Tired to get manager he refused tried to find out why he talked over me and then just hung up on me. He was...Read more
#982609 by anonymous