filters
State:
Show
City:
Show
Product:
Show
We purchased a new samsung phone in August of 2018 for our son from walmart at a cost of 199.99. The phone worked perfectly until December 17th, 2018 when we purchased a monthly unlimited refill card and attempted to reload the phone. The phone would not connect to the...
Read more
MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi EvilHaddock. I'm Maria from Straight Talk Wireless. We are sorry for the inconvenience that you have experienced. We are determined to help you in resolving your issue. Ple...

1.5
I didn't like
  • Failure to resolve the problem after 5 hours on the phone
#1457698
My phone was working fine then all of a suddedn no service , no connection, and when I make a call it says mobile network not available.? Wyf?
Read more
MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://bit.ly/2CuBvXO to chat...

#1456553
I'm so displeased with Str. Talk. For 2 years we have been with them. My husband and I. We live at the same address and they text me that they charged me 45.00, my normal rate. I looked on my credit card and they charged me 50.63. They charged my husband 45.00. When I...
Read more
#1455059
I had purchased a phone from them and it broke and I had to get it replaced 6 times and buy again and I was on autopay and they charged me over 720.00 and I had no phone so I canal my bank account and service
Read more
MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry that you are having problems. To further assist you, please click on this link http:/...

#1449606
Im hacked bad had service over 3 weeks and not abke to make or recieve apps or calls 740 541 9802 its beyond horrible 30 years of photis my kids life my late mom my grandson my docs im cur off from everything google its horrible the embarrassing things they have done...
Read more
MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I'm Maria from Straight Talk Wireless. We apologize for the trouble this has caused you. For further assistance, please click on this link http://bit.ly/2lHoBuo to chat wi...

#1447690
I purchased this phone years ago, believing I can activate it with another company. No problem. However, I called to activate it a few months ago, to give my nephew a phone to use until he could buy his own. It was a very old phone that could not even be used for...
Read more
Anonymous
GleamingPlatypus101

Thank you for your help. I called the number you provided and my issue was resolved immediately. Thanks again!

MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi GleamingPlatypus101. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://bi...

1.0
#1445743
First off I called to have my number switched Felix did not listen too me transfered my wife's phone number to my brand new phone. Only reason I can think of is because I called using her number then he realized his mistake and pulled her number off which in turn...
Read more
MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi BelligerentMeerkat. This is Maria from Straight Talk Wireless. I read your post and am sorry you’re having some problems. This is not how we want you to feel and experience...

2.8
#1440304
I DO have receipt. And Walmart STILL will NOT ACTIVATE MY PHONE THAT A WALMART EMPLOYEE DIDNT DO. IT IS NOT MY FAULT. I DO HAVE DAM RECEIPT. PHONE BOUGHT ON BLACK FRIDAY. I DONT CARE I JUST WANT MY PHONE TO WORK. SO. BEYOND LIVID.POOR CUSTOMER SERVICE AT WALMART AND...
Read more
MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi AcidBirman. This is Maria from Straight Talk Wireless. I read your post and am sorry you’re having some problems upon activating your phone. We'd like to take a closer look...

1.5
#1438643
after 3 yrs of service the philipinos are under paid jerk offs that don't give a *** and will give u false ref numbers and don't do anything I hate this company
Read more
MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. This is Maria from Straight Talk Wireless. We are very sorry if you have encountered some issues. This is not how we want you to feel and experience. We are doing our best...

#1437099
I have tried over and over again to set up and account through both mine and my husband just to get a new phone through straight talk and I've been "denied" each time for whatever reason and I know for a fact that both of our credit is good and according to their...
Read more
MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi GraciousArcticHare878. I'm Maria from Straight Talk Wireless. We are sorry to hear that you are displeased with the product and service. We understand that your previous ex...

I didn't like
  • Application
#1434979