Straight Talk Wireless
Reviews and Complaints
550K
CLAIMED LOSSES
2.2K
TOTAL REVIEWS
400K
PAGE VIEWS
13
ISSUES RESOLVED
Straight Talk Wireless Reviews
New Reviewer
To extend my service for a couple days.
No customer service after midnight... Can't even talk to a real person.... All computerized prompts...
User's recommendation: Don't do it.
1 comment
ID
Pros
- Unlimited talk
Cons
- Refusal to unlock phone
- Lack of technical support
Loss
$70
Preferred solution
Let the company propose a solution
Automatic payments
I have no complaint. I called to make sure I had automatic payments each month. I had change my credit card number which trigered all this
1 comment
ID
Location
Valrico, Florida
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPHONES NOT ACTIVATED
i called to activate my phone and transferred my number from walmart family mobile to straight talk when i went thru the prompt on the phone asked for serial # and the 15 digit card # Now both phones arent even working so that i can call straight talk to ask for help. Also it never asked for the sim #
1 comment
ID
Location
Seabrook, New Hampshire
Service
Straight Talk Wireless Samsung Cell Phone Activation
Pros
- Straight talk bc there no contract
Preferred solution
Let the company propose a solution
Cannot make or recieve calls
I didn't have service for a day own two lines ended up rebooting one of my phones and lost all my pictures I was only able to use wifi
1 comment
ID
Location
Harriman, Tennessee
New Reviewer
Someone using account
Someone has my straight talk device and I did not grant them permission the number was 870-520-**** but now it's saying this no longer in service or the number has been changed or disconnected every time I call it and I'm really tired of this ridiculousness
1 comment
ID
Product
Straight Talk Wireless Account
Pros
- I could go almost anywhere in the us and use my phone
- Service
Cons
- Staff do not seem to know their jobs
Preferred solution
I would like to know how someone accessed my account without my information and change the phone number or whatever
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI need to unfreeze my service plan VIN number after 72 hour waiting period
Telephone number 609-251-****Did you my phone being stolen I had to have the account Frozen I want to unfreeze it but I kept you reached out to talk to straight talk fluor phone number and I can't use my new phone to call it as it won't go through please help me unfreeze my account as I've waited to 72 hours required thank you Trina boyar telephone number 609-**** * * * *
1 comment
ID
Preferred solution
New phone activation
I need my account number and pin#
I need port a release porting from straight talk to qlink account # and pin# thank you 515380**** you cant call me the phone doesnt work lois young nickykitty 1951@***.comalwsys ktep your account and pin number safe
1 comment
ID
Location
Des Moines, Iowa
My phone was stolen, so I called straight talk to get freeze my account since I had just paid $65 for the month and had to buy a new phone. Well it took me almost 3 weeks before I received my new phone. I called them to unlock my phone number a week before activating...
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1 comment
MariaST
#2013545
Hi. This is Maria from Straight Talk Wireless.
We deeply apologize for the inconvenience we may have caused you. Please allow us to review your account and further investigate what happened with your phone service. To assist you, copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support.
You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
ID
Location
Laurel, Maryland
I need my account number
I needed my account number and account number to port my number to qlink you didnt let it get transfered why?
ID
Location
Des Moines, Iowa
Need to shorten auto refill its too long
need to shorten auto refill, to much add bs, its way to long and is annoying. Would you like to auto refill? I'm sorry invalid response, I'm sorry I didn't get that...........
User's recommendation: yes and no.
1 comment
ID
Location
Kimberly, Idaho
I need my account number and pin to transfer to qlink
they said the numbers were incorrect please help me so i can getnservice imnwithout service nowi wouldnt donitni lost my service
1 comment
ID
Location
Des Moines, Iowa
New Reviewer
To activate a phone
I bought a phone and want to activate it on my straight talk service. I'm a previous customer and love straight talk.
1 comment
ID
Service
Straight Talk Wireless Samsung Cell Phone Activation
Pros
- Unlimited data
- Prices of their plans
Cons
- Unreasonableness
Preferred solution
A phone activated
I need my account number and pin #
im changing my carrier to qlink so i need the account# and pin I cant make calls now or receive themmake sure your presentncarrier has your numbers
1 comment
ID
Location
Des Moines, Iowa
New Reviewer
Need to cancel contract
Brought a new from Verizon and need to transfer service to my new phone. Phone ring but but cant receive calls a
1 comment
ID
Preferred solution
Phone transfer to Verizon
New Reviewer
Forward incoming calls text on to another phone
MIS place phone need to know how to forward incoming calls n text n can u tell me what brand my phone is
1 comment
ID
Preferred solution
Know my phone brand how to forward incoming calls and text til I fine the phone
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Hi Nicole R. This is Maria from Straight Talk Wireless.
We apologize for the inconvenience.
Our customer service is open from Monday-Sunday from 8:00 AM to 11:45 PM EST. Should you need assistance, you may contact us at http://bit.ly/2CuBvXO or call 1-877-430-2355.