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We purchased a new samsung phone in August of 2018 for our son from walmart at a cost of 199.99. The phone worked perfectly until December 17th, 2018 when we purchased a monthly unlimited refill card and attempted to reload the phone. The phone would not connect to the...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi EvilHaddock. I'm Maria from Straight Talk Wireless. We are sorry for the inconvenience that you have experienced. We are determined to help you in resolving your issue. Ple...

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1.5
Product
Straight Talk Wireless Replacement
I didn't like
  • Failure to resolve the problem after 5 hours on the phone
#1457698

My phone was working fine then all of a suddedn no service , no connection, and when I make a call it says mobile network not available.? Wyf?
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://bit.ly/2CuBvXO to chat...

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#1456553

I'm so displeased with Str. Talk. For 2 years we have been with them. My husband and I. We live at the same address and they text me that they charged me 45.00, my normal rate. I looked on my credit card and they charged me 50.63. They charged my husband 45.00. When I...
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Straight Talk Wireless Phone Plan
#1455059

I had purchased a phone from them and it broke and I had to get it replaced 6 times and buy again and I was on autopay and they charged me over 720.00 and I had no phone so I canal my bank account and service
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry that you are having problems. To further assist you, please click on this link http:/...

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Product
Straight Talk Wireless Phone Service
#1449606

Im hacked bad had service over 3 weeks and not abke to make or recieve apps or calls 740 541 9802 its beyond horrible 30 years of photis my kids life my late mom my grandson my docs im cur off from everything google its horrible the embarrassing things they have done...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I'm Maria from Straight Talk Wireless. We apologize for the trouble this has caused you. For further assistance, please click on this link http://bit.ly/2lHoBuo to chat wi...

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#1447690

I purchased this phone years ago, believing I can activate it with another company. No problem. However, I called to activate it a few months ago, to give my nephew a phone to use until he could buy his own. It was a very old phone that could not even be used for...
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Anonymous
GleamingPlatypus101

Thank you for your help. I called the number you provided and my issue was resolved immediately. Thanks again!

MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi GleamingPlatypus101. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://bi...

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1.0
Product
Straight Talk Wireless Phone Plan
#1445743

First off I called to have my number switched Felix did not listen too me transfered my wife's phone number to my brand new phone. Only reason I can think of is because I called using her number then he realized his mistake and pulled her number off which in turn...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi BelligerentMeerkat. This is Maria from Straight Talk Wireless. I read your post and am sorry you’re having some problems. This is not how we want you to feel and experience...

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2.8
Product
Straight Talk Wireless Customer Care
#1440304

I DO have receipt. And Walmart STILL will NOT ACTIVATE MY PHONE THAT A WALMART EMPLOYEE DIDNT DO. IT IS NOT MY FAULT. I DO HAVE DAM RECEIPT. PHONE BOUGHT ON BLACK FRIDAY. I DONT CARE I JUST WANT MY PHONE TO WORK. SO. BEYOND LIVID.POOR CUSTOMER SERVICE AT WALMART AND...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi AcidBirman. This is Maria from Straight Talk Wireless. I read your post and am sorry you’re having some problems upon activating your phone. We'd like to take a closer look...

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1.5
Product
Straight Talk Wireless Mobile Phone Service
#1438643

after 3 yrs of service the philipinos are under paid jerk offs that don't give a *** and will give u false ref numbers and don't do anything I hate this company
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. This is Maria from Straight Talk Wireless. We are very sorry if you have encountered some issues. This is not how we want you to feel and experience. We are doing our best...

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#1437099

I have tried over and over again to set up and account through both mine and my husband just to get a new phone through straight talk and I've been "denied" each time for whatever reason and I know for a fact that both of our credit is good and according to their...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi GraciousArcticHare878. I'm Maria from Straight Talk Wireless. We are sorry to hear that you are displeased with the product and service. We understand that your previous ex...

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Product
Straight Talk Wireless Phone Plan
I didn't like
  • Application
#1434979