
Straight Talk Wireless
Reviews and Complaints
Straight Talk Wireless Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerStraight talk is stealing by charging the Customer twice for hot spot
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer Junior Reviewer9 returned phones
User's recommendation: Run away.
- Straight talk bc there no contract
- Misleading info from every agent as well as refund promises
- Lied to by employees and manager
- Service sucks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCustomer service is no help at all with my issue
No service
Susped service
Base phone is not near as good as the one i had before you made me upgrade
User's recommendation: probably not because i have already had 2 relatives buy phone and having same problem.
Cannot make or receive calls
- Good until you need help
- Using people whose accent is so strong i cant understand them
- Every agent gives differing info
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRe activate service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThis review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHi LINDA W Nen. This is Maria from Straight Talk Wireless.
We understand the importance of correcting the issue that you are having. This is definitely not the experience that we want you to have, and we would be glad to work with you to resolve the problem. Please chat with us using this link http://bit.ly/2CuBvXO.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer3 months and no phone
User's recommendation: Do not waste your money on this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerLOST MY PHONE/CUSTOMER SERVICE IS HORRIBLE
User's recommendation: RUN RUN FAST.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy Cell Number was Transferred to Another Carrier without my permission or knowledge
User's recommendation: Do Not Use!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPoor Customer Service
User's recommendation: Don’t!
To close my account
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Hi Jesus L Xrs. This is Maria from Straight Talk Wireless.
We regret to hear that you are displeased with our product and service. We understand that your previous experience was unpleasant and we wish to make it right for you. Please chat with us using this link http://bit.ly/2CuBvXO.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.