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2 comments

2.5
Details
I always buy the 45 dollar plan that just last month was given a data boost up to 25 GB. I didn't realize that my niece had gotten my phone one day and apparently watched 10 GB worth of videos and I subsequently I hit the 25 GB wall on the 29th day of service and my...
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MariaST
Straight Talk Wireless Verified Representative
#1659372

Hi WiseJaguar977. I'm Maria from Straight Talk Wireless. We regret to hear that you are displeased with the product and service. We understand that your previous experience wa...

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Review #1489439 is a subjective opinion of poster.
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1 comment

I have never had them as a service.....I know it's very likely that the thousands of Identity thieves have...and then cry foul when there are Security companies and Gov Entities like the FCC who work on large cases. They will find you.
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MariaST
Straight Talk Wireless Verified Representative
#1653819

Hi PSIDVictims. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I want to help you. Please chat with us using this link http://bit.ly/2CuBvXO or ca...

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Cons
  • Giving a line to anyone who asks for it
Reason of review
ID thief using my PII
Preferred solution
find all the people using my PII and corral them in
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Review #1485242 is a subjective opinion of poster.
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Ive bought two new straight talk phones to replace my old straight talk phones. Ive been told i cant use them. Take them back. If i could i would but you cant take back once you open them ive talk to two people whove been rude once i ask if she was still on the phone....
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MariaST
Straight Talk Wireless Verified Representative
#1653817

Hi LoyalGiantSchnauzer. I'm Maria from Straight Talk Wireless. We apologize for the trouble this has caused you. What happened to you was unfortunate and we wish to make it ri...

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Straight Talk Wireless Customer Care
Review #1483929 is a subjective opinion of poster.
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1.9
Details
Ive had this same sim card and number for years. Ive had two different phones with this sim card. Ive never missed a phone payment. I had to switch my sim card to a different phone because my iphone broke. When i called to have the number switched she acted like she...
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MariaST
Straight Talk Wireless Verified Representative
#1651192

Hi. I'm Maria from Straight Talk Wireless. We apologize for the trouble this has caused you. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For you...

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Straight Talk Wireless Phone Service
Review #1480422 is a subjective opinion of poster.
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2.4
Details
No matter how strong my signal is, I still get knocked offline repeatedly while trying to use some of the 'unlimited' data I paid good money for- even after adding a fresh card, nowhere near the 10 g limit,so not a matter of over use- thinking of switching directly to...
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MariaST
Straight Talk Wireless Verified Representative
#1651191

Hi UniformNightingale353. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://...

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Service
Straight Talk Wireless Ultimate Unlimited Phone Plan
Reason of review
Bad quality
Review #1480303 is a subjective opinion of poster.
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1.2
Details
I just purchased the hotspot and the 5gB card. I was able to use for about an hour or so. When my service didn’t work I chatted with “Millie” who told me I was out of service. What?! Then when I called to talk with someone he put me through to a recording that said to...
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MariaST
Straight Talk Wireless Verified Representative
#1649910

Hi. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://bit.ly/2CuBvXO to chat...

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Review #1477865 is a subjective opinion of poster.
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4.1
Details
I purchased a phone card, and it wasn't rung up correctly. I called Customer service SEVEN different times, only to constantly get the run around. When they finally answered, I was told to take it back to the store, get it re scanned, then call them back. For two hours...
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MariaST
Straight Talk Wireless Verified Representative
#1648917

Hi FavoriteEdibleFrog888. This is Maria from Straight Talk Wireless. We do apologize for the inconvenience that you have experienced. We are determined to help you resolve you...

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Service
Straight Talk Wireless Customer Care
Pros
  • It was cheaper
Cons
  • Customer service or lack of
Reason of review
Poor customer service
Loss
$30
Preferred solution
Deliver product or service ordered
Review #1471069 is a subjective opinion of poster.
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2 comments

3.6
Details
I went to cancel my service today. I didn't expect charges to come out until tomorrow because last month they were taken out on the 13th. Well the auto refill took out today on the 12th. When I called to get a refund for the charge they basically said sorry, no...
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MariaST
Straight Talk Wireless Verified Representative
#1691306

Hi, FlawlessRaven. I'm Maria from Straight Talk. We would like to apologize for any inconvenience that you've experienced with our service. For us to serve you better in the f...

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Straight Talk Wireless Customer Care
Review #1469938 is a subjective opinion of poster.
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3.6
Details
My data quick working weeks ago although the phone and texting working fine. Tried customer service three times today, the 611611#, regular texting, and calling the toll free number. I was all prepared with all pertinent operating numbers. All three attempts I was...
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MariaST
Straight Talk Wireless Verified Representative
#1643394

Hi SmoggyCarp290. I'm Maria from Straight Talk Wireless. We apologize for the inconvenience this has caused you. We understand that your previous experience was unpleasant, an...

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Review #1465886 is a subjective opinion of poster.
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1.6
Details
do not set your straight talk phone up on auto pay they have a problem with only deducting the right amount for services only. Every two or three months there auto pay will try in deduct 91.75 from your account instead of 55.00 for the unlimited plan on your banking...
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MariaST
Straight Talk Wireless Verified Representative
#1641027

Hi LiterateCloudedLeopard. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http:/...

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Service
Straight Talk Wireless Mobile Phone Service
Cons
  • Customer service or lack of
  • Horrible customer service
  • People who couldnt speak good english
Reason of review
Problems with payment
Loss
$35
Preferred solution
Full refund
Review #1464299 is a subjective opinion of poster.
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