Straight Talk Wireless Reviews and Complaints
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- Horrible customer service
- Customer service staff
- Misleading terms of service
- Price
- Unlimited plan has served me well
- Cell phone
- Latest review first
- Most helpful reviews first
Hi PossessiveRabbit. This is Maria from Straight Talk Wireless.
We sincerely apologize to hear about it. Please chat with us at http://bit.ly/2CuBvXO for us to further assist you with your concerns. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
- Unlimited data
Hi PissedConsumer1608225. This is Maria from Straight Talk Wireless.
We apologize for the inconvenience we have caused you. Please chat with us at http://bit.ly/2CuBvXO so we can further assist you with it.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Hi StandingAardvark944. I'm Maria from Straight Talk Wireless.
We regret to hear that you are displeased with the product and service. We would like to discuss the details of the issue, so that we can address it immediately. Please copy and paste this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355.
Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Hi StandingAardvark944. This is Maria from Straight Talk Wireless.
We deeply apologize for the trouble we have caused you. Allow us to review your account and help you get this issue resolved as soon as possible. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window to chat with us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Hi PhonyCaiman. I'm Maria from Straight Talk Wireless.
I’m very sorry that you’re having issues with our service. Please copy and paste this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Hi PissedConsumer1592900. This is Maria from Straight Talk Wireless.
We're sorry to hear that you've encountered some problems with your phone. Let us take a closer look into what is going on in your account and provide you with a concrete resolution. Please contact us using this link http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Hi CraftySeaDragon222. I'm Maria from Straight Talk Wireless.
I am very sorry to learn that your experience with our service, was less than adequate. We would like to discuss the details of the issue, so that we can address it immediately. Please copy and paste this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355.
Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Hello, PainstakingDormouse141. This is Maria from Straight Talk Wireless.
We sincerely apologize for the inconvenience you have encountered with our service. This is not the kind of experience that we want you to have as a valued customer for years. Let us review the accounts and ensure that there is a resolution for you today. Kindly contact us using this link http://bit.ly/2CuBvXO.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
- Will not honor promotion
Straight Talk Wireless in Okanogan, Washington - Straight Talk stole my remaining time and the money
Hi ShortChihuahua389. This is Maria from Straight Talk Wireless.
We apologize for the inconvenience you have encountered with our service specially with Wi-Fi calling. We value your long time loyalty, and we want to make things right. Kindly chat with us at http://bit.ly/2CuBvXO or text the key word HELP to 611611.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
- Worst customer service ever
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Hi. I'm Maria from Straight Talk Wireless.
I’m very sorry that you’re having issues with our service. This is not the kind of experience we want you to have. We would like to discuss the details of the issue, so that we can address it immediately. Please copy and paste this link http://bit.ly/2CuBvXO to chat with a live agent.
For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.