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Straight Talk Wireless - Straight Talk Zte Lever Android Prepaid Smartphone Review from Loudon, Tennessee

3.8
Details
A Straighttalk phone was purchased for me, and when I went to activate it, they said it was not scanned properly when it was purchased at Walmart.Since someone else purchased the phone for me, I do not have the receipt. No one will help me since I do not have proof of purchase. Now I have an almost $200 phone that I cannot do anything with. Walmart will not rescan the phone without the receipt, and Straighttalk won't reset it without proof of purchase. My phone number is 8654409071 Email: kels22landon@gmail.com I have talked to customer service multiple times, and been on the phone for at least an hour trying to resolve this issue.It is ridiculous that I cannot use my phone because Walmart didn't do their job correctly. "Hi. I am Maria and I work with Straight Talk. Please send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number. Please copy and paste your comments from the blog and include it in your email. Thank you."
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Review
#788544 Review #788544 is a subjective opinion of poster.
Reason of review
Damaged or defective

Straight Talk Wireless - Internet Service Review from Bullard, Texas

4.3
Details
I bought my straight talk phone in november2015 it has been great. I refilled in feb.2016 and my internet has been slow. It wont hardly load anything. Cant watch videos or load songs. Please fix this.
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1 comment
MariaST
#1108303

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#785541 Review #785541 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality
4.0
Details
Well every since i have been with yalls serivece i have spent $350 and still dont have no phone and every time i called some one always tell me something diffrent and there i go spending more money and the service people are very rude and i think i should just get my...
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1 comment
MariaST
#1108325

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#780715 Review #780715 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Pricing issue

Straight Talk Wireless - Phone Service Review from Yonkers, New York

3.8
Details
My name is jonie hammonds and I had a phone. Throw ya and it got stolen from my homei
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1 comment
MariaST
#1169423

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#754994 Review #754994 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service

Straight talk assigned phantom phone to account. | Straight Talk Wireless review from Canfield, Ohio

3.5
Details
I took my phone off the charger and went to place a call. I then got a "Mobile network not available" message and had no bars within the icon. On the website, under my account, a fourth phone which I did not purchase was listed with my current phone and the two old ones that were deactivated. The phantom phone was enrolled in auto-refill and was assigned my number. I called straight talk and had them reactivate the phone I do use, and delete the phantom phone from my account. I was told to allow up to 24 hours for my phone to reactivate. The next day it still did not work so I called again. I was told that the number transfer deactivated the sim card for my current phone and would have to wait 2-5 days for a replacement to be mailed. So I am currently without my perfectly fine phone, that should have never been messed with in the first place, for a week that I am paying for with my up to date and paid service. Also, my phone data has been shut off three different times in the past for using too much data on an unlimited plan.
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1 comment
MariaST
#1077053

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#749016 Review #749016 is a subjective opinion of poster.
Cons
  • Randomly making phone inoperable with service
Reason of review
random number reassignment
Loss
$11
Preferred solution
Assign my original number to my current phone. That is all I want.
Tags
  • new sim card
  • Straight Talk Activation

Straight Talk Wireless Sim Card Review

4.0
Details
I have talked to s.t. 5 times tring to transfer my service to new phn it still has not its a new phn and sim card and transfering from strait talk to strait talk whats the problem
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Review
#741642 Review #741642 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Order processing issue
4.3
Details
I was also banned and my sim card deactivated after only five minutes of tethering a att@t samsung galaxy 3 tablet with a straighttalk sim.
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1 comment
MariaST
#1169426

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#740802 Review #740802 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Bad quality
3.5
Details
Every month as my time runs out I buy a new $45 time card. As I load my phone it tells me my SIM card is locked I call what they clame is customer service and they say they have to send me a new sim car it takes 3-5 business days to arrive. I loose 5 days of time every...
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1 comment
MariaST
#1070270

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#740747 Review #740747 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Cons
  • How the unlimited plan changed several months ago
  • Losing my time and waiting to have a phone that works
Reason of review
Poor customer service
Loss
$120

Tracfone Review

4.4
Details
I had my trac phone stolen,i reported this to straight talk and was told my minutes were saved.i never received any phone replacement so now what?
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Review
#724814 Review #724814 is a subjective opinion of poster.
Reason of review
Poor customer service
3.5
Details
Straight talk spam texts its customers at all hours of the NIGHT (I have received calls from 2 am through 520 am) MOST OFTEN ON SUNDAYS If you bother with signing up with them, be sure to turn off your phone at night or they will wake you up When you contact them they...
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3 comments
Anonymous
#1069696

Straight talk spam texts its customers at all hours of the NIGHT (I have received calls from 2 am through 520 am) MOST OFTEN ON SUNDAYS

+++++ driving me crazy - son overseas deployed so i must keep phone on to avoid missing his call - its so sad no place is sacred anymore not even bed at 4am

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Review
#723170 Review #723170 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Poor Marketing
  • Spam Alert