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1.0
Details
What a joke! Bought the activation kit and being a current Straight Talk customer, felt I would have no problem. I purchased the unlocked phone from Walmart, and make sure it is a phone accepted by this activation kit. Tried to activate and sim card was not active....
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2 comments
Anonymous
#1325699

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.

These crooks have been ripping everyone off with the same scams. Spread the word to EVERYONE you know, and ask them to do the same. #StraightTalkSUCKS #StraightTalkTHIEVERY #StraightTalkPIRATES...BTW...robot Maria won't help.

Just a form response which will give you the same response that you got from the customer service rep.Mariabot is just here to give the ILLUSION of caring.

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Review
#1022745 Review #1022745 is a subjective opinion of poster.
Service
Straight Talk Wireless Cell Phone Activation
Cons
  • Lack of tech support
  • No protection
  • Lack of technical support
Reason of review
Order processing issue
1.3
Details
I'm not someone who writes reviews very often but thought I should take the time to WARN POTENTIAL CUSTOMERS. I've been with straight talk for over 6 years. Have had increasing chronic problems with texting & email functions, as well as repeated multiple overbilling...
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3 comments
MariaST
#1304987

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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Review
#1022626 Review #1022626 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service

Short Review on March 18, 2017

Thanks very much easy and fast service.
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Review
#1022524 Review #1022524 is a subjective opinion of poster.
Reason of review
Good quality
1.0
Details
I ordered a sim card from their website. I paid for 3 day shipment. For a MONTH, they did nothing but lie to me about shipment. But they were sure quick to steal my money. Then after a month, they made a decision to refund my money, not send me my purchase and never...
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2 comments
MariaST
#1303462

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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Review
#1021226 Review #1021226 is a subjective opinion of poster.
Service
Straight Talk Wireless Shipping Service
Reason of review
Order processing issue
I have JUST BOUGHT A CARD NOT EVEN THREE DAYS AGO AND HAVE BEEN CONNECTED TO WIFI 97 % OF MY WHOLE DAY AND NOW STRAIGHT TALK CLIAMS I HAVE "WENT OVER" MY 5GB. TOTAL ***. FIRST OFF YOU CAN BARELY UNDERSTAND THE CUSTOMER SERVICE PERSON AND THEY GET MAD AT YOU WHEN YOU...
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9 comments
Anonymous
#1325702

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.

These crooks have been ripping everyone off with the same scams. Spread the word to EVERYONE you know, and ask them to do the same. #StraightTalkSUCKS #StraightTalkTHIEVERY #StraightTalkPIRATES...BTW...robot Maria won't help.

Just a form response which will give you the same response that you got from the customer service rep.Mariabot is just here to give the ILLUSION of caring.

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Review
#1020160 Review #1020160 is a subjective opinion of poster.
4.4
Details
The sim card locked up any y'all have me a code now it's lock again
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2 comments
Anonymous
#1325701

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.

These crooks have been ripping everyone off with the same scams. Spread the word to EVERYONE you know, and ask them to do the same. #StraightTalkSUCKS #StraightTalkTHIEVERY #StraightTalkPIRATES...BTW...robot Maria won't help.

Just a form response which will give you the same response that you got from the customer service rep.Mariabot (AlexTrac) is just here to give the ILLUSION of caring.

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Review
#1019520 Review #1019520 is a subjective opinion of poster.
Product
Alcatel Fierce Xl Cell Phone
Reason of review
Damaged or defective
1.1
Details
Your 5G wasn't used up, these crooks have been ripping everyone off with the same scam. they short you on data, airtime, minutes, etc and if you call to complain, and you're not a potential new customer, you mean absolutely nothing to: Tracfone Net10 Wireless Straight...
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2 comments
Anonymous
#1308916

They don't REALLY care that you have a problem with their service. Once they have your money, they couldn't care less about any issues you may have.

These crooks have been ripping everyone off with the same scams. Spread the word to EVERYONE you know, and ask them to do the same. #StraightTalkSUCKS #StraightTalkTHIEVERY #StraightTalkPIRATES...BTW...robot Maria won't help.

Just a form response which will give you the same response that you got from the customer service rep. Mariabot is just here to give the ILLUSION of caring.

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Review
#1019423 Review #1019423 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Pros
  • Price
Cons
  • Unreachable
  • Billing practices
  • Spitefulness
Reason of review
Return, Exchange or Cancellation Policy
Loss
$450
Preferred solution
Full refund
Tags
  • Telcel Safelink Wireless
  • Page Plus Total Wireless

Straight Talk Wireless - Mobile Phone Service Review

1.5
Details
They let someone take my phone number after we called the day before and said someone had my phone turned off they wont even give me my money back now im stuck with no phone and suppose to have a phone and min for 2 1/2 more weeks
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2 comments
Anonymous
#1325727

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.

These crooks have been ripping everyone off with the same scams. Spread the word to EVERYONE you know, and ask them to do the same. #StraightTalkSUCKS #StraightTalkTHIEVERY #StraightTalkPIRATES...BTW...robot Maria won't help.

Just a form response which will give you the same response that you got from the customer service rep.Mariabot is just here to give the ILLUSION of caring.

MariaST
#1303846

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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Review
#1018537 Review #1018537 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Poor customer service
2.4
Details
I added a plan to my reserve over the phone and accidently bought the $45 plan instead of the $55. I called to switch plans and was told that there was no way to get the plan i wanted except to buy another plan. I cant pay the difference or get a refund and then...
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2 comments
Anonymous
#1325713

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.

These crooks have been ripping everyone off with the same scams. Spread the word to EVERYONE you know, and ask them to do the same. #StraightTalkSUCKS #StraightTalkTHIEVERY #StraightTalkPIRATES...BTW...robot Maria won't help.

Just a form response which will give you the same response that you got from the customer service rep.Mariabot is just here to give the ILLUSION of caring.

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Review
#1016281 Review #1016281 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Return, Exchange or Cancellation Policy
1.9
Details
Just bought the Samsung Galaxy S6, to the tune of $399 plus tax, and discovered, through internet research after a failed attempt to see if there was an update on it, that Straight Talk won't allow software updates to my phone. I'm reading every word of the exhaustive...
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2 comments
Anonymous
#1325731

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.

These crooks have been ripping everyone off with the same scams. Spread the word to EVERYONE you know, and ask them to do the same. #StraightTalkSUCKS #StraightTalkTHIEVERY #StraightTalkPIRATES...BTW...robot Maria won't help.

Just a form response which will give you the same response that you got from the customer service rep.Mariabot is just here to give the ILLUSION of caring.

View more comments
Review
#1013783 Review #1013783 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Pros
  • Unlimited text
  • Unlimited talk
Cons
  • Lies on terms of service
  • No updates on phone software
  • Bad customer service
Reason of review
Inability to recieve phone software updates
Loss
$433
Preferred solution
Deliver product or service ordered