Filter by rating :
filters

Straight Talk Wireless - Review in Telecommunications category

2.0
Details
Every time I call I get some *** in India and can't understand a word you're saying
View full review
1 comment
MariaST
#1282267

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

For your convenience, you may contact one of our customer care representatives at 1-800-867-7183. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#1003676 Review #1003676 is a subjective opinion of poster.
Reason of review
Poor customer service
For the last several years I have seen commercials about Samsung phone via Straighttalk Wireless at Wal Mart. Biggest false advertising! First it was the S5, now S7...the only one I ever saw at our Wal Mart here in Brownwood, Tx was S4, 3 years ago. Not just our state,...
View full review
1 comment
MariaST
#1282263

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

For your convenience, you may contact one of our customer care representatives at 1-800-867-7183. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#1000780 Review #1000780 is a subjective opinion of poster.
Product
Straight Talk Wireless Commercial
5.0
Details
My straight talk keeps saying ui sytem stoped and keeps shutting down and back on This makes the second phone they sent to me it's the galaxy s4 and it bull *** it keeps doing it It should be against the law to sell refurbished phones
View full review
1 comment
MariaST
#1282261

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

For your convenience, you may contact one of our customer care representatives at 1-800-867-7183. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#999700 Review #999700 is a subjective opinion of poster.
Service
Straight Talk Wireless Cell Phone Replacement
Reason of review
Bad quality
1.5
Details
Worst customer service depart in the world!!! Unuseable for IPhone. I've never had so much trouble spending money. Customer service is always an hour long nightmare. I have never been able to access my account online From month to month I have to convince them I am a...
View full review
3 comments
Anonymous
#1293305

If you're not a potential new customer, you mean absolutely nothing to Straight Talk/Net10/TRACFONE. The only thing that matters to them is new money, and even then, if you have a complicated problem during activation or later, as long as they have your money already, it's too bad, so sad, cry to your dad. Straight Talk/Net10/TRACFONE are thieves, modern day pirates.

View more comments
Review
#999400 Review #999400 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Cons
  • Not one good day
Reason of review
Poor customer service
Tags
  • Straight Talk Scam
2.3
Details
Straight Talk Wireless Kept My Number and Refuses to Unlock My Phone
Straight Talk Wireless Kept My Number and Refuses to Unlock My Phone
I left Straight talk (Affiliated with Net10 and subsidiary of Tracfone) because of the 30 day billing. I need my bills to remain on the same day every month. Sometimes the billing date was several days away from what I believed was my normal billing date (25th). I was...
View full review
9 comments
Anonymous
#1304248

These crooks have been ripping everyone off with the same scam.

View more comments
Review
#997000 Review #997000 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Pros
  • Price
  • Coverage
Cons
  • Customer service
  • Lack of ways to contact
  • Spitefulness
Reason of review
Poor customer service
Loss
$450
Preferred solution
Let the company propose a solution
Tags
  • Straight talk cell phones
  • Straight Talk Cell and Service
1.0
Details
The repoed my 5g took down to 2g in 2& half weeks they used my g's to complain about my g's ***
View full review
3 comments
Anonymous
#1325741

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.

These crooks have been ripping everyone off with the same scams. Spread the word to EVERYONE you know, and ask them to do the same. #StraightTalkSUCKS #StraightTalkTHIEVERY #StraightTalkPIRATES...BTW...robot Maria won't help.

Just a form response which will give you the same response that you got from the customer service rep.Mariabot is just here to give the ILLUSION of caring.

View more comments
Review
#995182 Review #995182 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality

Straight Talk Wireless - Customer Care Review

1.0
Details
Didn't get to use all of my 5g data
View full review
3 comments
Anonymous
#1325757

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.

These crooks have been ripping everyone off with the same scams. Spread the word to EVERYONE you know, and ask them to do the same. #StraightTalkSUCKS #StraightTalkTHIEVERY #StraightTalkPIRATES...BTW...robot Maria won't help.

Just a form response which will give you the same response that you got from the customer service rep.Mariabot is just here to give the ILLUSION of caring.

Anonymous
#1277118

The data is used up before the 30 day cycle is done. Then you are to suppose to get 2gs but there are many exceptions.

No help can you get from the company.

Do not buy unless you want. Trouble.

MariaST
#1274583

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

View more comments (2)
Review
#995174 Review #995174 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Cons
  • There attitude
  • Given the runaround
  • Inability to fix the problem
Reason of review
Poor customer service
3.6
Details
Purchased new phone. Activating was not simple. Person at Straight talk could barely speak English and was very hard to understand. I had questions they could not answer. I was told all supervisors were busy. I said I would hold. Finally a "supervisor" came on and said...
View full review
2 comments
Anonymous
#1291990

If you're not a potential new customer, you mean absolutely nothing to Straight Talk/Net10/TRACFONE. The only thing that matters to them is new money, and even then, if you have a complicated problem during activation or later, as long as they have your money already, it's too bad, so sad, cry to your dad. Straight Talk/Net10/TRACFONE are thieves, modern day pirates.

View more comments
Review
#992898 Review #992898 is a subjective opinion of poster.
Service
Straight Talk Wireless Samsung Cell Phone Activation
Cons
  • Customer service unable or unwilling to help
  • Tech support can not answer other than routine questions
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.4
Details
I switched from t-mobile to straight talking that what they advertise would be true well at first i was not able to send or receive picture messages unless it was an iPhone . One of my problems is my data starts running so slow after about 2 and a half weeks and I have...
View full review
2 comments
Anonymous
#1273402

There are many problems with straight talk, they are not honest with anything. You buy cheap, and do not get what is promoted in the ads. Buyer beware.

View more comments
Review
#992548 Review #992548 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality

Apple Iphone 5S Cell Phone Review

1.0
Details
⚠⚠⚠⚠Warning⚠⚠⚠⚠ Don't ever buy straight talk. You are buying into a contract with you knowing it. Prepaid service that forces you to stay with them because they use a backdoor loophole to get you into a contract. *** them. Make sure you read every word in the terms and conditions. The sneek wording into their policy that is really a contract.
View full review
Review
#992190 Review #992190 is a subjective opinion of poster.
Reason of review
Not as described/ advertised