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Straight Talk Wireless Mobile Phone Service Review

1.4
Details
I was with straight talk for years and it always became a hassle so my husband and I swap to Verizon contract .I give my son straight talk for Christmas now it says the 30.00 card is not compatible ...i guess I'd be better off get him on a plan with us .
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Review
#982928 Review #982928 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
1.0
Details
My $600 iphone 5 which i have owned since new at least 4 years is not "eligable" to be unlocked. I switched to t mobile as straittalk has the worst customer service i have ever experienced!... That is, IF you can ever actually get a real person. So if u choose...
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4 comments
Anonymous
#1291903

If you're not a potential new customer, you mean absolutely nothing to Straight Talk/Net10/TRACFONE. The only thing that matters to them is new money, and even then, if you have a complicated problem during activation or later, as long as they have your money already, it's too bad, so sad, cry to your dad. Straight Talk/Net10/TRACFONE are thieves, modern day pirates.

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Review
#982850 Review #982850 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service
Called straight talk to unlock my s4. They said I qualified but the unlock code would not come up on their computer. All they could do was buy back for $50. Tired to get manager he refused tried to find out why he talked over me and then just hung up on me. He was...
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2 comments
MariaST
#1266724

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

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Review
#982609 Review #982609 is a subjective opinion of poster.
Service
Straight Talk Wireless Samsung Cell Phone Unlock
Reason of review
Not as described/ advertised
2.0
Details
Hi ibought a $30 straighttalk card and cantget my money back
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2 comments
MariaST
#1266728

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

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Review
#981860 Review #981860 is a subjective opinion of poster.
Product
Straight Talk Wireless Prepaid Sim Card
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
On Christmas evening my Aunt's phone suddenly stopped working and when called a 13 year old girl in Florida answered; we live in Missouri. after an hour on the phone with them the following day we thought we had it worked out her phone started working again. that...
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2 comments
MariaST
#1266730

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

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Review
#981346 Review #981346 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Cons
  • Customer service
Reason of review
breaks in security protocols
Preferred solution
Let the company propose a solution
2.4
Details
Straight talks customer service is the worst in the world... Go through another carrier... Phones are ok, and the plans are ok... But the customer service and how they treat there customers SUCKS!!!!! 100%!!! Talked to them and put on hold for 3-4 hours... They have...
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2 comments
MariaST
#1260893

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

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Review
#979167 Review #979167 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service
Straight Talk Wireless - Review in Telecommunications category
On dec.11 i place a order with straight talk over the phone and i was supposed to get my package on dec.14 but i was out with my family and when i came back home i had contact fexed about my package but some one sign my name and like i told them i anit sign for no...
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2 comments
MariaST
#1260818

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

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Review
#975861 Review #975861 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
I disputed these charges with my bank , which straight talk told me to do, then they cut both of my phones off and told me to go to Walmart and buy a 45.oo card , call them back with the pin ,and they cut my phone on for one day and disconnected it the next day. I...
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1 comment
MariaST
#1260817

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

Review
#975389 Review #975389 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service
Loss
$800
Preferred solution
CUT MY PHONES BACK ON AND CANCEL THE PHONE I CALLED TO HAVE DISCONNECTED AND GET MY BROTHERS ACCOUNT CREDIT CARD OFF MINE, WHICH CAUSED HIM HEADACHES AS WELL. BEEN WITH THIS COMPANY FOR 7 YEARS AND NEVER MISSED A PAYMENT
4.0
Details
After talking to three people I was informed I have to live with anothers name as my caller ID copy of my chat Unfortunately, the caller ID feature cannot be personalized with your name. We are a prepaid phone company and the numbers provided are recycled. When calling...
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1 comment
MariaST
#1259836

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#975383 Review #975383 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Caller ID

Straight Talk Wireless Internet Service Review

Ive had straight tlk for 2 yrs.now it sucks .you tube doesnt work and my news apps take forever if they work at all.i should just get the paper in the morning!! It would be quicker then this bull.straight talk is a scam time for a change
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Review
#975317 Review #975317 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality