filters
State:
Show
City:
Show
Product:
Show
STraight talk sucksssss! I have waisted atleast a week of my life on the phone with there customer service which is just a bunch of overly nice people pointing fingers at each other never fixing the problem just wasting my time and telling me to call back later. The...
Read more
Anonymous
Mark McCallister

Good Luck changing services. I have been trying for weeks and they won't unlock my phone, even though I met the criteria over a year ago. Straight talk sucks!!!

MariaST
MariaST

Hi DesertedMouse. This is Maria from Straight Talk Wireless. We are very sorry if you have encountered some issues. We also regret that we provided you with bad service and a ...

#1364516
I. Call and thay decide. Taking it but my bank said thay. Did it is going to be investigated
Read more
Anonymous
Anonymous

straight talk sucks

MariaST
MariaST

Hi. This is Maria from Straight Talk Wireless. I read your post and am sorry you’re having some problems. Allow us to review your account so we can provide you with a concrete...

#1364146
Humbly seeking advice, I have been a loyal customer to ST for over 12 years. About 8 months ago, due to a clerical error on their part, my zip code was changed. After 3 weeks of phone calls, texts, Etc... The only response I get is that if they change my ZIP code back...
Read more
MariaST
MariaST

Hi, RemarkableDolphin236. This is Maria from Straight Talk Wireless. Thank you for being a loyal customer despite your bad experience on the sudden change of your phone number...

MariaST
MariaST

Hi RemarkableDolphin236. This is Sara from Straight Talk Wireless. Please send us a message through this chat link http://bit.ly/2CuBvXO so we can further assist you with your...

1.6
#1362539
i have had the same straight talk number for 3 years 2 days ago my service was stopped i called first they told me i had never had service then after 3 hours of arguing they managed to find my number i never had and reattached it to my account today while i was on a...
Read more
MariaST
MariaST

Hi, IntriguedRabbit. This is Maria from Straight Talk Wireless. We understand your frustration. We apologize for the trouble that you have been through. Allow us to gather som...

MariaST
MariaST

Hi IntriguedRabbit. This is Sara from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your convenie...

1.0
#1362426
Yesterday my phone was deactivated and I am up to date on payments until October 1st.I called customer service and encountered so really rude and obnoxious people who spoke very little English.After 8 calls to your experts my phone still is not working.Serveral so...
Read more
MariaST
MariaST

Hi WigglyServal377. I am Maria from Straight Talk Wireless. We're sorry for the trouble you've encountered with your phone. If you give us another chance, we assure you we wil...

MariaST
MariaST

Hi WigglyServal377. This is Maria from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your conveni...

1.0
#1359770
Spent 8 hours on the phone getting transferred around, repeatedly hung up on and lied to by the worst customer service team ever assembled. They make you answer the same questions and after you answered them all they tell you to hold while they transfer you. Then hang...
Read more
MariaST
MariaST

Hi BeneficialAngelfish. I am Maria from Straight Talk Wireless. We understand your frustrations about our service. Please accept our deepest apology for the inconvenience you ...

MariaST
MariaST

Hi BeneficialAngelfish. This is Maria from Straight Talk Wireless. We apologize for the inconvenience we have caused you. Please send us a message through this chat link http:...

1.0
I didn't like
  • Service is very poor very verry poor
  • Fact the customer is to be cheated as much as possible
  • Cheating people out of their money
#1359613
My high speed data was cut from 4g to 2g because I went over my data limit. After contacting customer service and informed them that the reason I've been using so much data is because I live in Eastern North Carolina and power, TV and phones are out due to hurricane...
Read more
Anonymous
Swoboda

I called Straight Talk to find out what they are doing about those of us in Florida who are dealing with the aftermath ofhurricane Michael. The repeated answer I received was ...

Anonymous
Durpa

Why should you get special treatment? What makes you more deserving then the little old lady or homeless person who runs out of data? You chose to stream and used up your data...

4.0
#1359367
I bought the new 10g plan. The speed was .08-.12 mb/s. Used it up and they shut me off on data. The advertisement stated up to 2g speed after the 10g data usage limit. Called and called. Had Walmart call and then I got my data at a whopping .01-.03 mb/s download speed....
Read more
MariaST
MariaST

Hi ReflectingBullock. My name is Maria from Straight Talk Wireless. We apologize for the trouble you've encountered with the data service. We'd like to take a closer look into...

MariaST
MariaST

Hi ReflectingBullock. This is Maria from Straight Talk Wireless. We sincerely apologize for the inconvenience you have encountered with your data. Allow us to further check on...

3.0
#1358784
I am outraged that Straight Talk advertises that they offer unlimited date and then puts limits on the data. My phone was purchased in a Straight Talk box and my phone has a WIFI option and I was told I can't use my data with that option. I like their phone service...
Read more
MariaST
MariaST

Hi GlaringDeer846. This is Maria from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your convenie...

MariaST
MariaST

Hi GlaringDeer846. I’m Maria from Straight Talk Wireless. I noticed your complaint on this blog and I want to help you. Please click on this link http://bit.ly/2CuBvXO to chat...

4.3
#1356794
I went to my local Walmart and the Straight Talk employee, Tina, was very rude and had a bad attitude. She was so rude, it made me angry. She does not need to work with people with an attitude.
Read more
MariaST
MariaST

Hi ShinyBengalTiger. This Maria from Straight Talk Wireless. I read your post and am sorry you’re having some problems. Please chat with us using this link http://bit.ly/2CuBv...

MariaST
MariaST

Hi ShinyBengalTiger. This is Maria from Straight Talk Wireless. We are saddened to hear about it. Please send us a message through this chat link http://bit.ly/2CuBvXO so we c...

#1355985