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I have been wit straight talk for about two years now and I'm having terrible customer service and phone service I call they hang up and never call back I have my phone records and recordings from every time I called them and they never help I asked to speak with the...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. Im sorry for the inconvenience that you have experienced. Let us further check your account. We can surely provide the best resolutio...

1.1
#1087130
This is the worst phone company and the worst customer service I have every come across, I am from jamaica I will be in this country for a few months so I buy a straight talk phone to call my family back home ,i use the phone to call home and they deactivate my phone...
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#1087032
There customer service is always foreign and never listen to you, I have sunk hundreds into two galaxy s5 phones, even with all features off it eats through data in days, things won't update and now it seems I'm not getting text messages. I'm sick of dealing with these...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. Im sorry for the inconvenience that you have experienced. Let us further check your account. We can surely provide the best resolutio...

1.2
#1086722

Straight Talk Wireless - I bought the 45 card and the first week the data was cut

Straight Talk Wireless
#1094513
No or little data can't get to the internet data was cut to 2mb that need to stop and treat the customers better
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Straight Talk Wireless - Can't receive or make calls because of voices breaking up.

Straight Talk Wireless
#1093789
Can't understand calls because the voices cut in and out and can't understand what 8s being said. Been a customer for a long time but feed up with straight talk service and slow or no on line connection. You lie to your customers and then you make sure you have no way to be reached for complaints.
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Straight Talk Wireless - Worst ever

Straight Talk Wireless
#1091335
3.0
Details
Even if they tell you your phone will work chances are it will not. They will never give you your money back even if it doesn't work for you. You can do a lot better anywhere else
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Price Affordability

Straight Talk Wireless - The worst company in the world

Straight Talk Wireless
#1090834
I ordered a phone from them it would not work for my area they sent me three different SIM cards the supervisor tells me I can return the phone he sent me a package to return it in and he said that he would refund my money for the phone I purchased it has been at 11 months and I have not been refunded nothing they are a worthless company that should be shut down there a crock of s***
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Straight Talk Wireless - Straight Talk The worst phone service or the best.
Straight Talk Wireless - Straight Talk The worst phone service or the best.
I have Straight Talk and the worst data speed ever. Fast for me is 2Mbps. Almost every time I check I am at less than 1.0Mbps (see photo). I've contacted their tech support and they promised it would be fixed in 24hrs. We'll see about that tomorrow. If they don't fix...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...

I just bought a Samsung galaxy s8+ 1 week ago the screen cracked. I had the phone on the center console of my work truck all day when I went home I put it in my pocket with nothing else at all since I didn't want to scratch the screen. when I got home I took it out of...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...

1.8
I liked
  • No contract
I didn't like
  • Lying disrespectful customer service represenatives
#1084291
Been on auto pay for quite a few years now, and love it, only paying 47.53 a month and don't have to worry about rushing to the store and buying a card. This is less than buying one at the store and saving the hassle of inputting long numbers of running to my computer...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.Thank you for being a Straight Talk customer. I understand how you feel about our customer care service. Rest assured that we will im...

4.0
I liked
  • Auto pay
I didn't like
  • To reach customer service is a nighmare
#1078444
Well a week ago I had one 9f your employees hung up on me when I was trying to find out new phone number. Which to me is unprofesssional. Now todayvei5h that same new number which I managed to get through today for the simple reason when I gave email address out and...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.We're sorry for the trouble. If you're having an issue with our service, please send us an email with your account information to str...

On July 3 2017 I signed into my straight talk account and unenrolled in autopay. Five days later I get an overdraft notice from my bank. Straight talk charged me as if I was still enrolled in autopay. I signed into the account and see I'm not enrolled so I called...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...

2.0
#1071739
Why does my phone go to "emergency calls only" every year and I have to call ST and get a new sim card. We have been with ST for over 10 years and this has happened the past two years. Inconvenient and frustrating. Does anyone else have this problem? Do you know why ST...
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Anonymous
Anonymous

They do this because the network is overcrowded with all of the lemmings flocking to their "Great deal", so they disable LOYAL customers' service because they figure you're no...

MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...

#1071543
I just received my LG Rebel phone from Straight Talk by FedEx, yesterday. I ordered the phone with a $45 unlimited plan. So I spent nearly $100 altogether. And for what? For a phone that won't even *** activate. Robbery. I followed the instructions and went online to...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless.Were sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent o...