Filter by rating
filters
State:
Show
City:
Show
Product:
Show
2 comments
1.6
Details
I signed up for 6 months service after I was told my phone is compatible with their network. Then I was having problems with texting and receiving calls. Then I was told my phone is NOT compatible with their network. When I asked for a refund of the remaining 6 months,...
View full review
MariaST
Straight Talk Wireless Verified Representative
#1640140

Hi TrustingCrestedPenguin. This is Maria from Straight Talk Wireless and I have read your post here. I deeply apologize for the inconvenience we may have caused you but I do b...

Author
Cons
  • Refund department will not issue a refund
Reason of review
Not as described/ advertised
Review #1462378 is a subjective opinion of poster.
2 comments
They have not gave me anymore minutes. Their rude and they need backing up now Americans on the phone and not the Indians who wants to be vindictive
View full review
MariaST
Straight Talk Wireless Verified Representative
#1691307

Hi,PissedConsumer1462278. I'm Maria from Straight Talk. We apologize for any inconvenience that our service has caused you. To help us serve you better in the future, please f...

Author
Reason of review
Poor customer service
Review #1462278 is a subjective opinion of poster.
1 comment
2.6
Details
The LTE goes off during a conversation. Straight Talk had me on hold 48 minutes and someone laughing in background then a recording came on telling me to write a letter about my phone being stolen. Nothing resolved.
View full review
MariaST
Straight Talk Wireless Verified Representative
#1637081

Hi. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://bit.ly/2CuBvXO to chat...

Author
Review #1458073 is a subjective opinion of poster.
2 comments
1.5
Details
We purchased a new samsung phone in August of 2018 for our son from walmart at a cost of 199.99. The phone worked perfectly until December 17th, 2018 when we purchased a monthly unlimited refill card and attempted to reload the phone. The phone would not connect to the...
View full review
MariaST
Straight Talk Wireless Verified Representative
#1637569

Hi EvilHaddock. I'm Maria from Straight Talk Wireless. We are sorry for the inconvenience that you have experienced. We are determined to help you in resolving your issue. Ple...

Author
Cons
  • Failure to resolve the problem after 5 hours on the phone
Reason of review
Damaged or defective
Loss
$200
Preferred solution
Full refund
Review #1457698 is a subjective opinion of poster.
1 comment
My phone was working fine then all of a suddedn no service , no connection, and when I make a call it says mobile network not available.? Wyf?
View full review
MariaST
Straight Talk Wireless Verified Representative
#1636267

Hi. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://bit.ly/2CuBvXO to chat...

Author
Review #1456553 is a subjective opinion of poster.
1 comment
I'm so displeased with Str. Talk. For 2 years we have been with them. My husband and I. We live at the same address and they text me that they charged me 45.00, my normal rate. I looked on my credit card and they charged me 50.63. They charged my husband 45.00. When I...
View full review
MariaST
Straight Talk Wireless Verified Representative
#1691026

Hi, ClearOtter985. I'm Maria from Straight Talk Wireless. I would like to express my sincere apologies for all the inconvenience you've enocountered with our service. To help ...

Author
Reason of review
Pricing issue
Loss
$6
Review #1455059 is a subjective opinion of poster.
1 comment
I had purchased a phone from them and it broke and I had to get it replaced 6 times and buy again and I was on autopay and they charged me over 720.00 and I had no phone so I canal my bank account and service
View full review
MariaST
Straight Talk Wireless Verified Representative
#1630901

Hi. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry that you are having problems. To further assist you, please click on this link http:/...

Author
Review #1449606 is a subjective opinion of poster.
1 comment
Im hacked bad had service over 3 weeks and not abke to make or recieve apps or calls 740 541 9802 its beyond horrible 30 years of photis my kids life my late mom my grandson my docs im cur off from everything google its horrible the embarrassing things they have done...
View full review
MariaST
Straight Talk Wireless Verified Representative
#1629494

Hi. I'm Maria from Straight Talk Wireless. We apologize for the trouble this has caused you. For further assistance, please click on this link http://bit.ly/2lHoBuo to chat wi...

Author
Review #1447690 is a subjective opinion of poster.
4 comments
1.0
Details
I purchased this phone years ago, believing I can activate it with another company. No problem. However, I called to activate it a few months ago, to give my nephew a phone to use until he could buy his own. It was a very old phone that could not even be used for...
View full review
Anonymous
#1637770

Thank you for your help. I called the number you provided and my issue was resolved immediately. Thanks again!

Author
Reason of review
Problems with payment
Review #1445743 is a subjective opinion of poster.
1 comment
2.8
Details
First off I called to have my number switched Felix did not listen too me transfered my wife's phone number to my brand new phone. Only reason I can think of is because I called using her number then he realized his mistake and pulled her number off which in turn...
View full review
MariaST
Straight Talk Wireless Verified Representative
#1626368

Hi BelligerentMeerkat. This is Maria from Straight Talk Wireless. I read your post and am sorry you’re having some problems. This is not how we want you to feel and experience...

Author
Reason of review
Poor customer service
Review #1440304 is a subjective opinion of poster.