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Straight Talk Wireless Home Phone Service Review

1.0
Details
Straight talk says they dont have a record of funds being taken from my account but my bank says the funds were taken out by Straight talk. They basically lied to me and told me they see nothing on their end. Will never do business with them again. Why steal from customers for $20 when you can get more by providing good service and being honest. Cant wait until this company goes out of business for being theives and liars.
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Review
#951247 Review #951247 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details

Update by user Nov 08, 2016

My husband has been on phone with Straight Talk for hours last night...Straight Talk is telling him that they no longer sell the phone because its a bad phone but if you look at the Walmarts site its still available for sale...They are telling us they will make a...

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Review
#950988 Review #950988 is a subjective opinion of poster.
Product
Lg Electronics Stylo 2 Cell Phone
Reason of review
Horrible Phone
Loss
$150
Preferred solution
Let the company propose a solution
I recently upgraded from my iphone 4s to a iphone 5c and needed a new straight talk sim card on my pay as you go plan ($45/mo). The only way to get it was by fedex at whatever time they decided to deliver it and of course, I HAD to sign for it. Of course I had to work...
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1 comment
MariaST
#1237663

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#950511 Review #950511 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Order processing issue
1.8
Details
I could not send text or call anyone other than straight talk. Their Tech told me to dial Star 22891 I do this my my phone works call back another tech told me that damaged my cell now they're telling me they can't do anything about it unless I have another phone to...
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1 comment
MariaST
#1236838

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#947809 Review #947809 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality

Alcatel One Touch Evolt Review

4.6
Details
Do I have a Straight Talk Alcatel One Touch evolvolt wanting to use a hotspot on my mobile phone with service
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Review
#947685 Review #947685 is a subjective opinion of poster.
I'm only 2 weeks into my service and lost my internet connection. I called customer service which took almost an hour to get a representative, then, I could hard understand them, and asked them several times to repeat, which still didn't help, so I was transferred to...
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1 comment
MariaST
#1236836

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#947521 Review #947521 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Pros
  • Idea of a hot spot
Cons
  • Illegal deactivation
  • Misleading terms of service
  • Non-english speaking
Reason of review
Not as described/ advertised
Loss
$49
Preferred solution
Full refund
Tags
  • straight talk refund
  • Language Barrier
  • Very Bad Customer Service
3.3
Details
I recently purchased 2 straight talk lg stylo 2 for 150 dollars a piece and neither is scanned properly i have been with straight talk for 10+ years i never once thought about keeping the receipt.. How can this continue to happen to people? I have absolutely...
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5 comments
Anonymous
#1716527

I also got a complete piece of junk, phone 3 months old, does not receive calls, no voicemail, goes out constantly.

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Review
#947516 Review #947516 is a subjective opinion of poster.
Reason of review
Poor customer service
2.5
Details
I tried to switch my elderly father to a straight talk smartphone at his request. At first they had difficulty transferring his old number. When they finally activated his new smartphone they gave him the wrong number. When I called to report the error they said they...
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1 comment
MariaST
#1234857

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#947039 Review #947039 is a subjective opinion of poster.
Service
Straight Talk Wireless Samsung Cell Phone Activation
Reason of review
Poor customer service

Straight Talk Wireless - Mobile Phone Service Review from Robesonia, Pennsylvania

1.0
Details
Straight talk is horrible. I wouldn't recommend it for your dog! The signal socks. Can't even make calls or receive calls unless you're in town right next to the tower. You cannot keep signal while on the phone lose signal every 2 or 3 minutes. It just isn't worth it and if you have a question and call straight talk it's nothing but a bunch of foreign people who you can barely understand. This month I renewed my service 4 days ago I Google 1 or 2 recipes and woke up this morning to data usage warning. Said I had used up 5 gb which is all my service allows. So I have no more Internet cannot send pictures or anything. I am so sick of straight talk. I deal with their *** signal and have for 3 years. But this is the last straw. It was obviously their data mistake yet when I called they refused to replace it. I've had enough they're not worth a ***. DO NOT GET STRAIGHT TALK!!!!!!!!!!!!!!
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1 comment
MariaST
#1233825

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#944647 Review #944647 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
3.7
Details
The customer service dept in this company is the worst that i have encountered in civilized world.They sold to me a prepaid $30 card that would not load any minutes and they would not refund the money or load my money's worth in minutes.Customer service supervisor was...
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1 comment
MariaST
#1233261

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#944202 Review #944202 is a subjective opinion of poster.
Product
Straight Talk Wireless Prepaid Sim Card
Pros
  • Reliability
  • Affordability
Cons
  • Illegal deactivation
  • Quaility of language
  • No customer complaint department
Reason of review
Return, Exchange or Cancellation Policy