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I have used straight talk for years now and the last two months after adding my 10gb $50 card my data is gone with in 4 to 7 days i dont watch videos I only use it for messenger facebook and games i have never had issues before with losing my data ever until September...
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1 comment
Anonymous
#1223662

First off I'm not in Ohio I put Scottsbluff Ne. Second straight talk had my email address as zittmanjamie.jp@gmail.com I have asked them countless times to correct and they haven't . Forgot to add this to my first comment

Review
#932600 Review #932600 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
1.7
Details
For the last few months I have been dealing with a issue with Straight Talk concerning a replacement phone Brand: LG Stylo 2 Model : lgl82vl S/N: 603CYZP0029565 IMEI: 55865-07-025665-3 I purchased this phone and joined Straight Talk. At that time I had the phone...
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1 comment
MariaST
#1224689

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#932205 Review #932205 is a subjective opinion of poster.
Service
Straight Talk Wireless Cell Phone Replacement
Reason of review
Order processing issue
3.6
Details
I have auto refill and was accidentally taken off of it and now don't get the $2.50 discount I am on disability and I rely on that discount
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1 comment
MariaST
#1223275

Hi anonymous#931348. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#931348 Review #931348 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Problems with payment
i put a 45 dollar card on my phone on or around the 25th of sept on oct3 they said i was out of data and sent me an email of T&C. They want me to agree with it or opt out .also sent me a web adress http//bit.ly/1lopdkY.It says that they have no real way to measure data...
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1 comment
MariaST
#1222252

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#930197 Review #930197 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
2.0
Details
I havent used my straight talk number in a couple of months but when i went to activate it it tells me my phone doesnt belong to them why is that
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2 comments
MariaST
#1221815

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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Review
#929090 Review #929090 is a subjective opinion of poster.
3.0
Details
auto pay was always on the 2nd of every month for yrs.i did that just for that reason.in case the money didnt get there...make sure the money would be there.. till they deactivated me on the 1st of the month.left me w w no phone or warning they decide to change the...
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2 comments
Anonymous
#1223986

How can you autopay on the second of each month when not every month has 30 days and that's what their billing cycle runs? My auto refill comes out every 30 days...period, so I better have money in the bank.

Plus they send me a text a couple of days before it's drawn out. Any other people get billed on a set day of the month like this person?

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Review
#929083 Review #929083 is a subjective opinion of poster.
Cons
  • Total lack of caring
Reason of review
auto pay was set to withdraw on 2nd of month as it has gor yrs now..all a sudden st decides to change that w no warning..thats BS

Straight Talk Wireless Phone Plan Review

1.2
Details
Worst ever. One year i put up with the throttled data 5gigs and i never do music of movies, ocationaly utube. I called them A *** customer care person disabled my phone. Liars liars liars. I then paid for the 10 gigs and it was worse. I droped and went to Metro pcs is great. 25 gigs now in first month. Go to hail straight talk.
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Review
#929067 Review #929067 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan

Straight Talk Wireless - Samsung Electronics Galaxy S 3 Cell Phone Review from Fairview, New Jersey

1.4
Details
Straight Talk Samsung Galaxy S3 Purchase Info: Bought New from Wal-Mart from Straight Talk (ST buys bulk from Samsung w/o warranty and sell direct to consumer through Wal-Mart). All ST phone issues are direct to them. Complaint: purchase new July 20, 2015 well elderly mother was lifeflighted to UAB Hospital in critical care unit. My previous model galaxy charging port was not working so I had to run and purchase a phone quickly. I wanted Samsung Galaxy S4 but the Walmart only had the Samsung Galaxy S3. Cost of phone $300. Went back to hospital and called ST and changed service to new phone. I lived at hospital for 14 days. Within the first day I began having issues with the S3. It would power down come back up for no reason, freeze up, voice recognition wasn't working properly, would not run 3G with 4 bars signal. Phone constantly dropoed to 1x. Useless to get online and cannot play a video and on and on. But I realized I had to live with that until I could leave hospital and return the phone. I made it back to the Walmart store on day 18 from purchase and was told that only have 14 days to return the defective product instead of the customary 30 days on electronics. I contacted Straight Talk reps, was first promised that they would refund or give credit on phone due to my circumstances so I could go and purchase an S4. I was afraid to have another S3 after all the technical issues experienced. I was then given a phone no. To call and a code That was supposed to issue me a credit when I called that number they told me oh no you can't get credit and all we can do is exchange your new S3 for a refurbished S3.....really. ST continue giving me the run around after I called them and contacted their support on 15 occasions. Each time being promised they would make this situation right. ST LIED and dragged this sitiation out for months then finally told me well it's been too long you purchased it 6 months ago to which I told them I've been dealing with you guys since day 18. Straight Talk screwed me out of $300 and refuse to do anything about the defective phone. I've been went online and found that while most S3s are good. There have been many reports of S3s having all the same glitches with this phone. The issues were well documented. I called Samsung directly and was told they sold bulk to ST who purchased and sold w/o Samsung warranty. Another Complaint: ST sold me a CDMA phone that pull from Verizon towers without telling us that Verizon lost their lease on all the local CorrWireless Towers and AT&T had won the lease on all those towers and had just built a very large Tower in Ark City so that their coverage was fantastic and Verizon sucks. Is told this I would have bought a GSM phone and headed for from AT&T Towers. So I have very little service in our rural areas where I do a lot of filming of events. My Profession: Pro Video/Audio Production and IT & Build my own custom computers. My Opinion: Straight Talk has "HORRIBLE, RUDE AND INCOMPETENT CUSTOMER SERVICE", "SCAMS", "LIES" and couldn't care less about their custimers by not standing behind their product. And "Rip-Off Consumers of Hard Earned Money". I still have original packaging original receipt and phone still looks brand new. Phone was never dropped never been with and very expensive equipment as well as musical instruments and care for all of them very well and a phone is no different because it's an investment. When you spend $350 for a phone you expect to get something that works and if it doesn't you expect the company to give you a credit and you will expect an American company to have customer service Representatives who can speak English as their first language so you can understand them instead of people from India halfway across the world answering their phones. All straight talk does it make huge markups closeout model cell phones they purchase in bulk by the thousands. They are not interested in customer retention.
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Review
#928835 Review #928835 is a subjective opinion of poster.
Product
Samsung Electronics Galaxy S 3 Cell Phone
Reason of review
Bad quality

Straight Talk Wireless - Technical Support Review from Waresboro, Georgia

Straightalk advertises bring your on phone, beware they won't provide tech service. I bought their sim card, transferred service, and phone doesn't ring. I was told that I needed a new sim card and that I would have to purshase a new one as my phone was a bring your on phone. Tech support was of no help at all. Don't transfer your service.
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1 comment
MariaST
#1221065

Hi. I’m Maria from Straight Talk Wireless.

We are sorry for the trouble.

For further assistance, please contact one of our customer care representatives at 1-877-430-2355 or click on this link http://bit.ly/19Cre0y to chat with live agent. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#928540 Review #928540 is a subjective opinion of poster.
Service
Straight Talk Wireless Technical Support
Reason of review
Bad quality

Straight Talk Wireless - Iphone Review from Mckees Rocks, Pennsylvania

I need help. I bought an iphone. And i $30 card to go along with it. But i didnt notice that it was not for smart phones. Can someone help me fix this online?
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4 comments
MariaST
#1220642

Hi. I’m Maria from Straight Talk Wireless.

We are sorry for the trouble.

For further assistance, please contact one of our customer care representatives at 1-877-430-2355 or click on this link http://bit.ly/19Cre0y to chat with live agent. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

MariaST
#1220632

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. For further assistance, please chat with us at http://bit.ly/19Cre0y or you may contact one of our customer care representatives at 1-877-430-2355.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.

MariaST
#1220625

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

MariaST
#1220624

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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Review
#928006 Review #928006 is a subjective opinion of poster.