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We cancelled 4 months ago and they continue to charge us and take payment out of checking account. Time for a better business Bureau complaint!
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2 comments
MariaST
#1220654

Hi. I’m Maria from Straight Talk Wireless.

We are sorry for the trouble.

For further assistance, please contact one of our customer care representatives at 1-877-430-2355 or click on this link http://bit.ly/19Cre0y to chat with live agent. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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Review
#927145 Review #927145 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Hi my name is ann and only had your phone and service one month. I hate the plan and phone. Never had internet or servive. Wasted 100.00 on phone and card. Wish could get my money back. Walmart was horrible and refused to help. Live monroe ga. Saving to get phone and...
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1 comment
MariaST
#1218442

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#925615 Review #925615 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality

Straight Talk Wireless Customer Care Review

1.1
Details
I recently had surgery and was out of work for 3 weeks so I brought a 30 dollar plan because I couldn't afford the 45 and I didn't know it wasn't compatible. I'm just getting back to work and get payed in a week and asked for a 7 day exstention they wouldn't do it.. I have to be without a phone for a week then I am going with another company
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Review
#924769 Review #924769 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service
1.4
Details
The worst.....should change name to Straightbullshit!!# Had same experience ..permantly deactivated my phone ai bought from Walmart.
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1 comment
MariaST
#1217756

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#924359 Review #924359 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality
2.1
Details
After being a loyal StraightTalk  for many years, I hate to say I'm disgusted by this company. Not long after purchasing a new straight talk phone from walmart, it stopped working. I was unable to make or recieve calls or text messages, or use the internet. It was...
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1 comment
MariaST
#1216798

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#923118 Review #923118 is a subjective opinion of poster.
Service
Straight Talk Wireless Cell Phone Replacement
Reason of review
Order processing issue

Short Review on September 20, 2016

I think it isn't fair that straight talk refuses to unlock a iphone for a year, so you can't switch to a different company.
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Review
#922157 Review #922157 is a subjective opinion of poster.
1.1
Details
I have a android phone from straight talk I can't get any videos to load and everything I try to do takes so long I end up giving up I pay money every month to not have access to what I want to do online??
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1 comment
MariaST
#1215524

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#921762 Review #921762 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality

Lost services | Straight Talk Wireless review from Victor, Montana

I used to be able to access all the local news. Now I am unable to and I am unable to even access the other news networks. I Used to be able to access my email account from my phone. Now I can't and there doesn't seem to be any help available on how to access it. I have spent over an hour trying to access an account that used to work. I have spent an hour just trying to get it to work by accessing help etc on my phone. I went to my phone's website and my email's website. There doesn't seem to be any suggestions available to help me. The only good thing is I like the new way to add the phone cards to keep service updated. Services just get lousier and lousier.
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1 comment
MariaST
#1215525

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#921737 Review #921737 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Internet Service
Reason of review
Bad quality

Straight Talk Wireless - Review in Telecommunications category

1.0
Details
The most dishonest company I have dealt with. EVER. DO NOT HOOK UP WITH THEM ...AND DON'T GIVE THEM YOUR CREDIT CARD NUMBER. !!!!! someone that works there will steal your identity Swear to GOD! IM in litigation with the dishonest company now
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2 comments
Anonymous
#1214936

Lmao @ Maria. Who would contact customer care after customer care stole the persons identity. Are you smoking crack?

MariaST
#1213516

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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Review
#919579 Review #919579 is a subjective opinion of poster.
Reason of review
Bad quality

Straight Talk Wireless - Mobile Phone Service Review from Washington, District Of Columbia

2.5
Details
Never had an issue with Straight Talk until i actually went tip Wal-Mart to purchase an "out of the box" straight talk phone. For whatever reason the phone doesn't work with the Straight Talk service, and i have been trying to find the root of all this since August. All in all, the phone service is on and working, but my phone number cannot be located with Straight Talk Ugh!
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1 comment
MariaST
#1213517

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#918370 Review #918370 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service