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Straight Talk Wireless Sim Card Review

Was told I would receive a Sims Card in 3-5 days. When it hasn't shown up, I call back. Then they tell me it still pending. Ask to talk to a floor manager and customer service keeps giving me excuses.
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Review
#680192 Review #680192 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Problem with delivery

Straight Talk Wireless Phone Service Review

Continued autopay after service to broken phone was discontinued.Also did autopay after we discontinued service.Customer service totally sucks.
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Review
#679445 Review #679445 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Problems with payment

Straight Talk Wireless - Straight Talk Account Review from Tampa, Florida

Happened to me last weekend . in the middle of the night while sleeping . . . my phone was deactivated. . . went to Walmart in the morning and Walmart employee let me use their phone , they had number to customer service rep. . . the rep tried to convince me that I had unknowingly GONE INTO STRAIGHT TALK APP ON MY PHONE and changed my number and told me that I now realized that I wanted my original number back. . . .I had several choice words for him over the next hour. Eventually I got number back that day. Later I BROWSED THE *** OUT OF THE STRAIGHT TALK APP ON MY PHONE . . . and I have yet to find ANYWHERE that u can change your number. I sent an email to customer service explaining the situation IN DETAIL . . .COUPLE DAYS LATER THEY responded with : we r looking into the matter and THEYassured me that I HAD NOT BEEN HACKED. . .
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1 comment
MariaST
#1017229

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#679286 Review #679286 is a subjective opinion of poster.

Straight Talk Wireless Phone Plan Review

3.4
Details
I purchased a $30 straight talk plan and when I called I got told that its not valid for my phone is there anyway I can get a refund before tomorrow
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Review
#679081 Review #679081 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Bad quality

Straight Talk Wireless Phone Plan Review

I bought a straight talk $30 plan but when I called to activate it straight talk says it won't work on my phone is there any way I cam get a refund before tomorrow
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Review
#679078 Review #679078 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Damaged or defective

Straight Talk Wireless Phone Plan Review

1.0
Details
I am down right pissed off. I bought a refill card for the month of August, I refilled my plan, and less than an hour later my phone tells me that it has been deactivated. I'm through with this and after paying very close to $50 and my phone being deactivated straight talk can literally go Ef itself!
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Review
#678735 Review #678735 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
I am not going to waste your time explaining the months worth of wasted time and money that came as a result of Straight talk customer service. I was able to get exactly what I needed from Verizon's prepaid service within 5 minutes for the same price. Just to give you...
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1 comment
MattSL
#1016904

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#678603 Review #678603 is a subjective opinion of poster.
Cons
  • Sub-standard in all areas
  • Customer service staff
  • Wasting my time
Reason of review
Poor customer service
Loss
$90
Preferred solution
Explanation as to why your customer service is so horrible

Straight Talk Wireless - Phone Plan Review from Findlay, Ohio

1.9
Details
I'm very upset I have three (3) different straight talk wireless cell phone plans. (1) My samsung galaxy note 3 has my 45 dollar unlimited plans data usage limit every month saying I have exceeded my limit. I know good and we'll I have not I have got every single thing written down its not near 5gb. My (2)phone is on 35 dollar plans has not to ever get online due to error and has been troubleshooter several times still no data. And (3) phone is on 35 dollar plan and it keeps dropping. Calls and drops you when you get online. Now this cap has been going on now for 3 months on phone (1) and phone (2) has been like that for about a yr now. Phone (3) been like this for about months now. I will change my service. Right away if this does not get made up and fixed I have been with straighttalk for going on 3 yrs now.
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1 comment
MariaST
#1016419

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away

Review
#678043 Review #678043 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Bad quality

Straight Talk Wireless Package Review

Straight Talk Wireless is garbage. You DO NOT get what you pay for and the customer service is the worst i've ever dealt with. My data has been throttled to a crawl and I'm not even close to my alotted 5 GB. The Straight Talk CSRs can't figure out why this is happening and they repeatedly ask the same questions like robots and DO NOT listen to what I tell them. Terrible experience. 0 stars
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Review
#677646 Review #677646 is a subjective opinion of poster.
Reason of review
Bad quality

Straight Talk Wireless in Amarillo, Texas - Phone will not activate!!!!

1.0
Details
Ive been on and off the phone with st customer care for 9 hours now and they keep telling me the to do the same thing. They say my phone is activated and i have funds on my account, but my phone is still not working. Ive been told to update my phone software but i cant because i have no service or connection to do so. And ive connected to wifi, but when i go to update software the wifi turns off and i get nowhere. ive tried the whole reboot phone and my phone has been finalizing the update for 3 hours!!!! I am extremly upset ive wasted my entire day messing with this horrible company. I am very up set. and to top it off they wont refund me the money i put on my account (That i will never get to use)
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1 comment
MariaST
#1015957

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away

Review
#677520 Review #677520 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Cons
  • Rudeness of customer service
  • Being lied to
  • Refusal to unlock phone
Reason of review
Poor customer service
Loss
$45
Preferred solution
Full refund
Tags
  • Straight Talk STEAL your Money