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Straight Talk Wireless Internet Service Review

3.0
Details
My phone running very slow and my internet is very very slow with straight talk
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Review
#643361 Review #643361 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality

Straight Talk Wireless Phone Plan Review

Bought a 3 month card. Used my allotted data for the first month. No big deal I knew it would be slow for the remainder of the 30 days. Well data usage has since started over for the second 30 days of my 90 day plan and internet is still slow as balls. Like most here I'm fed up with this ***. Going back to a contract.
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Review
#642873 Review #642873 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
1.0
Details
Worst customer service! I ordered a sim card to transfer my number to new straight talk phone. Never needed a sim card for any of my previous phones with them. First off, it took a ridiculous amount of Time on the phone with them just to order sim card, which I don't...
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1 comment
MariaST
#990292

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number.

Review
#642361 Review #642361 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Reason of review
Damaged or defective

Straight Talk Wireless Internet Service Review

Straight talk iPhone service is HORRIBLE!!!! When I called customer service they are in Cambodia. This is why Americans, black, white, all Americans don't have jobs!!! Cambodia. Really? I have no internet no data! So frustrated with straight talk! Metro PCS HERE I COME!
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Review
#641670 Review #641670 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Poor customer service

Other Product Review

They lie about your data base. They tell you that it will speed up in 30 days.IT DON'T !!
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Review
#640206 Review #640206 is a subjective opinion of poster.

Straight Talk Wireless - Internet Service Review from Walnut Creek, California

2.4
Details
My internet is either intermittent or none at all. I'm told I have to have 2 phones for them to help me. Why would I have two phones. Can't understand customer service. Shame on you for giving our jobs away to people that don't care. I'm lucky to get the internet 1 out of 5 tries. They are defiant rude and lie. Read the same script over and over.
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5 comments
MariaST
#986935

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Anonymous
#986507

You know, this company needs a place to sell its product. Walmart needs to back the customers on this one.

I live in a place that has one walmart and they continue to back straight talk. So I travel the 30 miles to do my shopping elsewhere. I have also been in contact with Google.

Obviously customer complaints are not enough to get the 3heads of the company to make drastic changes

So bypass customer service and work on walmart and Google. At least you can talk to someone and understand them.

MariaST
#988873
@Anonymous

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

MariaST
#989306
@Anonymous

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

MariaST
#990302
@Anonymous

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number.

View more comments (4)
Review
#638725 Review #638725 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Poor customer service

Billing Department Review

I am also a veteran. I recently realized that I have been charged a monthly fee by Straight Talk Services. Two years and $2600 of fraudulent charges later my bank USAA will not go after them. I wonder what the connection is with service men and women being targeted?
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Review
#638356 Review #638356 is a subjective opinion of poster.
Reason of review
Problems with payment

Straight Talk Wireless Phone Service Review

1.1
Details
I HAVEPhones are *** Customer service people don't speak English and you can't understand them. I have had 4 phones in 2 years. They replaced the bad ones for phones that were no better then what I sent.
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Review
#638297 Review #638297 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality

Cell Phone Review

I just want to say dear straight talk wireless *** u *** ur *** little phones ur even shittier service...and u have got to be *** money hungry terrorist by not giving me the simple option of storing my personal *** like my pictures and music!!! *** u!!!
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Review
#637465 Review #637465 is a subjective opinion of poster.
Reason of review
Bad quality

Straight Talk Wireless - Worst company every dealt with

First customer service guy we couldn't understand him at all! Your on the phone for hours trying to deal with them to resolve your phone not work then you send phone back with there ups packaging to never receive anything back from them. They defiantly are not going to back up there product you just get a run around of different customer service representatives! Warranty means nothing! They are just giving you the run around at all times. To anyone think this is the way to go with cellular go with anyone but straight talk horrible company! I've never be more irritated then dealing with straight talk!
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1 comment
MariaST
#985618

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Review
#637345 Review #637345 is a subjective opinion of poster.
Cons
  • Misleading terms of service
  • Inability to fix problem
  • Horrible customer service
Reason of review
Poor customer service