Filter by rating
filters
State:
Show
City:
Show
Product:
Show
1.1
Details
They sent a new sims for the old phone for 937-716-7986.next thing i know they changed this number 937-979-9879 they was not suppose to,Because the 937-716-7986 is a free ph for the eldery and Disabled. I baught this one 937-979-9879 From Cricket now i can't axcess...
View full review
1 comment
MariaST
#985375

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Review
#637136 Review #637136 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Damaged or defective

Straight Talk Wireless Internet Service Review

4.0
Details
my internet running slow and cant use my facebook and i have an unlimited plan!
View full review
Review
#636439 Review #636439 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality

Straight Talk Wireless - Phone Plan Review from Fountain, Florida

2.2
Details
I have purchased an $45 card for years on a coupke different.t phones my internet and phone service slows way down if not all the way and i am fet up with it. I have had the worst activating problems when it comes to turning another phone onI have waited 7 days just to have my phone what to bring your own phone plan turn on 3 people have hung upon me I had this as well with another 1 of my phone when I was trying to switch with the bring your own phone plan like when they don't know what they're doing they all just say they're transferring you and hang up on you and then you have to start the process all over again. I am so sick and tired of not having cell phone service that I'm thinking about changing slow service or no service at all I swear it's what I've had for the last few years I'm from Panama City Florida and I don't know if its the same everywhere else but I'm sick of it thank you
View full review
1 comment
MariaST
#984195

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Review
#635384 Review #635384 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
1.0
Details
Need to unlock phone so I can ad this device "Samsung SM-S765C" with a Verizon compatible service link. Have called tech support 4 times and was informed that in order to unlock phone, I needed to have an activated line. Because I purchased an new phone from the...
View full review
1 comment
MariaST
#983595

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Review
#634907 Review #634907 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Tags
  • Straight Talk trac Phone

Straight Talk Wireless in Houston, Texas - Even this company's lies are not reliable.

Again, I am on the phone with another *** from Straight Talk. I was on hold for nearly an hour for a supervisor before the CSR (that's a laugh) disconnected the call. The second call, I have been on hold for over an hour waiting for a supervisor to supposedly finish a call. I think they are outside smoking ***. A few weeks ago I was in the hospital and my service ended. When I returned home last week, I renewed my service. Big mistake. Since then, dead air kicks into all of my calls. I have to reboot the phone and then when I make the call, dead air kicks in after 10 minutes. The lock screen kicks in and ends all of my calls. This happened on a 911 call. I was told that the lock screen is supposed to end the calls if one has been on the phone too long. WTF? Excuse me? What was that advertisement of unlimited talk, text and data. As far as text is concerned. I cannot text. Too many connection problems. It took me 2 days to have a text go through. I sent one text and it multiplied to the recipient to the point, she called and complained about me over texting her. When I make a call it takes two to three minutes before a call is dialed and connected and it locks up the phone. I have to reboot the phone and wait for that scanning media card before I can make a call. There was a fire in my apartment building and I cannot rely on Straight Talk to have that call go through. That would be too much like right. I was told that I would have to return the phone and wait up to 10 days before I receive my replacement phone. Now mind you that I paid for the service for 30 days and I will be short on my paid service. Did I mention that I had surgery and I need a phone for emergency purposes? I was told to borrow someone's phone or go search for a payphone. Excuse me? Does the idiots at Straight Talk know that other people work and that payphones are not available. I was also told to use a older straight talk phone. I do not have another Straight Talk phone. I sent them back. I have contacted an attorney about filing a lawsuit against this company. There is one about the fraudulent unlimited service and the slowing down of the data speed. Since I reactivated my phone, it is working way below 3G, let's just say it is working at 300 baud dial up modem speed. I cannot get my emails. I have to reboot the phone in order to get the emails. I cannot keep bothering my neighbors and jeopardizing my health due to unethical policies and negative training. THERE ARE NO SIGNS OF INTELLIGENT LIFE AT STRAIGHT TALK. Customer service is very poor, there's no such thing as common sense. The FCC should step in and make Straight Talk get their act together or go out of business. I did not have this problem of being on two phones to solve a problem when I was with AT&T, Verizon or Sprint.
View full review
4 comments
Anonymous
#983100

Straight talk sucks! They are beating me out of money!

The service is horrible! I just added a service plan. There is no way in *** that I went over my data limit already!

***!

Anonymous
#982993

Thanks for sharing your nightmare!

Yes they out to be sued. I have NEVER seen a 'call center' in my life, so poorly operated!!

Anonymous
#983675
@Anonymous

Again they are the worst "Help Center" I have ever talked with!! I see "Maria" from ST wants to help you (big laugh) I should sue them for time totally wasted.......

MattSL
#982508

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

View more comments (3)
Review
#633723 Review #633723 is a subjective opinion of poster.
Reason of review
All of the above

Unlimited Data Plan Review

I've only been using Straight talk for 2 months now and I have to say, having wifi is way better. I have the unlimited plan for $45 a month but it sucks to have your youtube video buffer every 5 seconds. It also takes long to load Facebook and Instagram. I would not wanna pay $45 monthly if my unlimited data is always slow.
View full review
Review
#633514 Review #633514 is a subjective opinion of poster.
Reason of review
Bad quality

Straight Talk Wireless in Tobyhanna, Pennsylvania - A ToTaL Nightmare!!

Of all the companies (support) I have ever dealt with the Straigtalk support (located in the Philippines I believe) is the ABSOLUTE worst!! 9 stressful hours on the phone with them and they couldn't activate my newly purchased zte rapido. Each time you call you are starting all over again. Even with a file #. They strictly read from a script, and it seems they are using outdated software, because there was always a "glitch" that prevented activation. They should be shut down for major incompetency period. When one of the phone *** can't figure out what to do they pass it on to another ***, rinse, lather, repeat. Absolutely terrible. If they were in the States, they would have been shut down.......Steer clear!!! oh yeah their parent company Track-phone was recently fined 4o million for false advertising-"Unlimited Data"
View full review
3 comments
MariaST
#981465

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

AlexTrac
#981459

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Anonymous
#982990
@AlexTrac

I talked with a "Maria" at least once if not more, I am done dealing with your call canter in the Philippines (refer to my complaint)

I would be willing to talk with an AMERICAN call support.

View more comments (2)
Review
#632669 Review #632669 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Preferred solution
Close them.

Straight Talk Wireless Phone Service Review

I used my phone all the way here and i walk in the house in enid ok and all of a sudden my service is restricted. Mind you i drove from delaware to florida ro oklahoma now i have issues. Iv used you guys for 7 yrs!! Wtf
View full review
Review
#632551 Review #632551 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Not as described/ advertised

Other Product Review

A number that o called last week is now out of service area this week why?
View full review
Review
#631895 Review #631895 is a subjective opinion of poster.

Exchange Policy Review

2.5
Details
Text won't send. Service Representative. Had me do hard rest lost everything. Bought at Walmart. 20 days old. They won't take back for exchange. Straight talk its my problem. Won't fix or refund
View full review
Review
#630836 Review #630836 is a subjective opinion of poster.
Reason of review
Not as described/ advertised