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After several attempts to recoup losses from them ripping me off (Tried porting my number before end of service date (11-20-16), but Straight Talk (Tracfone, Net10) blocked the port), Straight Talk (Tracfone, Net10) tells me that the devices in my possession (The phones I bought back from my family to save them the hassles of dealing with Straight Talk), are no longer eligiblefor unlocking, as per their unlocking policy (Expiration dates on...
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concer...

2.3
I liked
  • Coverage
  • Price
I didn't like
  • Thievery
  • Unreachable
  • Billing practices
#1003979
I left Straight talk (Affiliated with Net10 and subsidiary of Tracfone) because of the 30 day billing. I need my bills to remain on the same day every month. Sometimes the billing date was several days away from what I believed was my normal billing date (25th). I was with Straight Talk Wireless for more than two years at this point. Because I'm disabled and on a fixed income, I waited until the last day of my service to port my number to my new...
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Anonymous

Anonymous If you're not a potential new customer, you mean absolutely nothing to Straight Talk/Net10/TRACFONE. The only thing that matters to them is new money, and even then, if you ha...

Anonymous

Anonymous Ripoff big corporation. What they don't do for the customer. They maybe controlled by government agencies, but it does not help. Anyone that tries tracfone Corp. will be sorry...

2.3
I liked
  • Price
  • Coverage
I didn't like
  • Dont honor loyalty
  • Customer service
  • Lack of ways to contact
#997000
I initiated service with Straight Talk wireless thinking that I would actually have some savings / Verizon Wireless. I purchased their 10-GB. Plan thinking this was a great buy on a 4-G Network. A similar plan through Verizon was $100 before taxes and surcharges, plus you had to pay one month in advance. Imagine my surprise when I came across the StraighTalk plan for 10 - GB for $55.00! I was so excited to pay half as much until i realized I was...
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Anonymous

Anonymous Well said I have been experiencing the same problem for months now! I would call straight talk but like you said it takes about an hour to an hour and a half to get a rep on ...

MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concer...

Bad customer service Review

#519842
I hate the customer service of straight talk wireless they don't give a *** about their customers they just keep screwing u every way they can I'll sue them one day because they don't care about us people they r based out a county that is not even base in the USA they don't care if they screw u all they want is money!!!!!!!!!!! I'm a us vetren and deserve more than these *** holes r giving me
Comment
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On dec.11 i place a order with straight talk over the phone and i was supposed to get my package on dec.14 but i was out with my family and when i came back home i had contact fexed about my package but some one sign my name and like i told them i anit sign for no package but i had spoke to straight talk and they said they was going to refund the $10.66 now they telling me that is not going to refund it back to my card ending in 8354 and this is...
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concer...

I brought a LG Stylo 2 phone at the end of Aug 2016, within the 1st month my SIM card went out for no reason, the company sent me another SIM card. Woke up this morning and once again my phone says invalid SIM card...was working fine last night, i did not drop it or anything!!! I paid 150.00 for this *** phone!!!!! How many times is this going to happen? I am disabled and i can't even make a 911 call!!!! I will never buy another expensive phone...
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Anonymous

Anonymous This is the second time i got invalid sim card i was useing my straight talk lg stylo w all morning i put it down for a half hour the go to make a call n there it is invalid s...

MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent. For yo...

My two month old phone can no longer find service and these *** can't fix the problem. I do not have all day to chase this problem. I'm busy, I have a lot to do. I expect reliability for my money. I did not get any. This company has now lost my money and my business! I feel like the purchase price of the phone has been stolen from me. I'm did everything's ng customer service asked me to do to get service. I even reset my device and lost...
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.4
I didn't like
  • When they couldnt figure it out they hung up on me
  • Undelivered promises for unused services
  • Lack of tech support
#912256
My mom gave my daughter a straight talk cell phone. We looked online to compare plans but went to Walmart to purchase the phone card because we needed pick up some things. We did not feel the need to do serious caparisons at the store because we all ready looked at them online. The 30 dollar card does not work with this phone and nothing really indicates that it won't I have spoke to two representatives and they just called me back and...
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Anonymous

Anonymous I'm going to do the same. You have the same amount of service with or without a card

smccoy40

smccoy40 I also have a email from Walmart Showing a Android Smartphone with a 30 dollar card they apparently work with some smartphones here is the link to the website. http://www.wal...

1.0
I didn't like
  • Misleading terms of service
  • Customer service agents do not speak clearly hard to understand
#831489
*** bastards sent test advising credit card was expiring. I went online to update. The transaction was refused. Twice. Said CALL STRAIT TALK. I did. Took 45 mminutes. Explained and gave the new credit card info. Agent cancelled my service and never used the new card - I know I checked at my bank. NO SERVICE. Called again. Took 2 hours. Advised Agent I HAVE NO SERVICE. Further I paid for it before the *** cancelled it. After another hour, the...
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

I washed my phone two weeks ago Monday . I have and had an iPhone 5 . After calling Walmart in Lawrenceville annoyed to see if they had straight talk and they knowledged that they did, I drove there after work and they sold straight talk cards but not the phones. So it was getting late I went home made dinner thought I'd try again the next day . so the next day after work I drove two towns away , into the next state, ( to Princeton Indiana...
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Contact Straight Talk Wireless

Headquarters Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, FL 33178
Phone:
(877) 430-2355
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Companies similar to Straight Talk Wireless

it is the 2rd of january 2016 and the phone I purchased from straight talk around the 15th of december including the plan and 45.00 unlimited 30 day service are still not happening, they seem to make sure you can only reach the computer that tell it's in progress, I no longer want the service, i'm sure some of these complaints are due to customer error but how can you know when you can't talk to straight talk!. I was told it would take up to 2...
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
#762488