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Straight Talk is Beyond Horrible! After only 1 month, my phone stopped working. It would not recognize that I added the unlimted $45 card to it. The phone was purchased new from Walmart. I called the customer DIS service department and they saw that their system...
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Anonymous
Brock

I've been going thru the SAME exact thing! I started my plan in February. Since then, I've had a phone that shorted out on me, a bad replaced SIM card, an overheating phone. M...

Anonymous
Dom

Thank you soooooo much this past week I have been dealing with one *** after another and I am very sorry to say that be cause I have worked in customer service and telemarketi...

#204724
I have been using straight talk for a little over two years now. I purchase a $45 unlimited card every month. I understand they have some sort of "data limit" which causes my internet to run extremely slow. This only happens the last three or four days of the month....
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Anonymous
Nanette

It happened to me, but the customer service helped me. You must turn off the cellphone, wait 20 seconds, then turn it on.

Anonymous
Anonymous

Mine is exactly the same. What is happening?

I am not happy!!! I received my Samsung 451R phone from Straight Talk and I am still trying to active it. Their customer service people and technical support tried to help me on the phone for hours and still my phone is not working! My Verizon phone has been...
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Anonymous
rickykegs

I am currently going through the same thing! Transferred my Verizon phone and 36 hours later still nothing. It’s only through my WiFi I can write this regretting review. St...

Anonymous
Anonymous

My service went out today (11/4) but i called yesterday bought a time card and added it it told me my new shut off date was next mouth my account also says its next mouth and ...

#218730

Straight Talk Wireless - Straight talk nation wide or not?

Straight Talk Wireless
#1132778
1.5
Details
I thought straight talk was nation wide but what I have found out is you need to buy a phone for the area you live and if it works your lucky. I drive a truck for a living and was surprised to find from northwest arkansas to dallas texas I dont have service for over 135 miles! Thats unacceptable for me.
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Advertised vs Delivered
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Price Affordability
Product or Service Quality
Reliability

Straight Talk Wireless - Straighttalk BYOP Activation Kit issues

Straight Talk Wireless
#1131844
2.1
Details
After purchasing a Straight Talk BYOP Activation I had problems w sim spent hours on phone with customer service finnally fixed went to activate phone and now it's a service pin issue was told Walmart didn't scan properly went to Walmart they don't know what straighttalk is talking about since lost my receipt straighttalk or Walmart can't help I'm out 45dill rip off
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Website

Straight Talk Wireless - Ooo how you get away with this

Straight Talk Wireless
#1147219
1.6
Details
Whack company. Rips people off by selling you “minutes” and “data” but then not providing services. I’ve tried calling and all I got was “nobody can help you, goodbye” yeah thanks straight talk. GOODBYE
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Straight Talk Wireless - Horrible customer service

Straight Talk Wireless
#1146499
They allowed someone to transfer my number to another device without my approval. No service for 8 consecutive days. Customer service reps couldn't fix problem. Canceled my service . Customer service reps are useless,rude and uncaring
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A Straighttalk phone was purchased for me, and when I went to activate it, they said it was not scanned properly when it was purchased at Walmart. Since someone else purchased the phone for me, I do not have the receipt. No one will help me since I do not have proof of...
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Anonymous
Anonymous

So I bought a phone from someone off of Facebook. I called straight talk to activate the phone and they told me it wasn't properly scanned! I am so pissed off! I don't have pr...

Anonymous
Mbarek

The same problem, I bought a tracfone Samsung galaxy s7 from a person when I called tracfone company they said to me that the phone is not properly scanned and I don't have th...

Covington, Virginia
#602496
I purchased a 2 Sim cards and two $45 monthly card because I was told that I could not start service with the $30 card. When that card service ended, I purchased two $30 cards. The automated phone service told me the $30 card was not valid. I called customer service...
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Anonymous
Anonymous

My wife bought the 30 dollar card and it doesnt work on my smartphone please help

Anonymous
Anonymous

I went to walmart to purchase a $30 straight talk service card for my sister. When I got home she scratched the pin and started the process. It stated that it wasn't valid. I'...

#395188
Been with Straight talk from August 2012 on, phone works great, no complaints with the phone itself but the so called customer service is ***. When our first month of pre paid service ( which we paid instore with the card for $45+ tax ) was a week from expiring, I was...
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Anonymous
Brittney

They move my service refill day up a day each month

Anonymous
Collin

Well anyone who wants to sign up for autopay be aware. To get started I had bought a service card on the first of the month and had found out that you save $1 if you sign up f...

I just wanted to share my most recent experience with Straight Talk Wireless. After several years with AT&T paying those guys over $36,000.00 I decided to go a cheaper route. I should have stayed with AT&T. Within the past several weeks, I have purchased...
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Anonymous
Anonymous

I have an iPad Air 2 and was using the T-Mobile free data for life, but it ran out and my account had frozen up, so I had bought a straight talk data sim, item worked but I di...

Anonymous
Anonymous

Wow, you are the worst story teller ever! If i was married to you i would smother you in your sleep.

1.0
Blue Springs, Mississippi
#529418
Straight Talk Wireless Kept My Number and Refuses to Unlock My Phone
Straight Talk Wireless Kept My Number and Refuses to Unlock My Phone
I left Straight talk (Affiliated with Net10 and subsidiary of Tracfone) because of the 30 day billing. I need my bills to remain on the same day every month. Sometimes the billing date was several days away from what I believed was my normal billing date (25th). I was...
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Anonymous
Anonymous

These crooks have been ripping everyone off with the same scam.

Anonymous
Anonymous

You missed a few brands under the Tracfone umbrella:TracfoneNet10 WirelessStraight Talk WirelessSIMPLE MobileTelcel SafeLink Wireless Page Plus Total Wireless ...And they're A...

2.3
I liked
  • Price
  • Coverage
I didn't like
  • Lack of ways to contact
  • Customer service
  • Dont honor loyalty
#997000
With Straight Talk wireless it certainly has been baptism by fire I'm also a SafeLink customer however at the time I signed up with straight talk I did not realize that they're all related under TracFone however with my SafeLink Wireless they upgraded me to a...
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Anonymous
Anonymous

The galaxy grand prime too much phone for their internet? Then why do they sell it? They were probably just trying to get you to buy a different phone.

#1103204

Contact Straight Talk Wireless

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, FL 33178
Phone:
(877) 430-2355
More
I purchased a straight talk phone and and wanted it unlocked. I called and was transferred to the unlock department, then customer service back and forth several times and ended up being transferred to a recording of their unlock policy. The large cell phone providers...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that issue. Let us further check your account....

2.3
I didn't like
  • Lying disrespectful customer service represenatives
  • Unlocking policy
#1139503