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Straight Talk is Beyond Horrible! After only 1 month, my phone stopped working. It would not recognize that I added the unlimted $45 card to it. The phone was purchased new from Walmart. I called the customer DIS service department and they saw that their system...
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Anonymous
Brock

I've been going thru the SAME exact thing! I started my plan in February. Since then, I've had a phone that shorted out on me, a bad replaced SIM card, an overheating phone. M...

Anonymous
Dom

Thank you soooooo much this past week I have been dealing with one *** after another and I am very sorry to say that be cause I have worked in customer service and telemarketi...

#204724
I have been using straight talk for a little over two years now. I purchase a $45 unlimited card every month. I understand they have some sort of "data limit" which causes my internet to run extremely slow. This only happens the last three or four days of the month....
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Anonymous
Nanette

It happened to me, but the customer service helped me. You must turn off the cellphone, wait 20 seconds, then turn it on.

Anonymous
Anonymous

Mine is exactly the same. What is happening?

I am not happy!!! I received my Samsung 451R phone from Straight Talk and I am still trying to active it. Their customer service people and technical support tried to help me on the phone for hours and still my phone is not working! My Verizon phone has been...
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Anonymous
Danielle p

My new LG rebel 2 from straight talk is activated as of 18 hours ago and still no service. Says emergency calls only and when I call. Automated girl says power off for few mi...

Anonymous
Don

I have been trying to get my number transferred from AT&T to straight talk but they are unable to help me. While I have hearing problems, the service? reps talk so fast and ...

#218730

Straight Talk Wireless - Slow service even when I use wifi. Why can't you get upgradp

Straight Talk Wireless
#1114722
ive been with you guys for a couple of years and lately ive been running out of data way to fast. Even when i use wifi my phone runs really slow. How come you guys won't up grade phones for newer version and also i cant have that many apps on my phone. Im really going to look at different companies that help customers out
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Straight Talk Wireless - Service is slow when on WiFi data runs out 2 fast no upgrade

Straight Talk Wireless
#1114731
1.0
Details
even when i use wifi phone runs slow. Data runs out way to early before bill is due. Cant even upgrade on newer phones when youve been a customer for 2 years or more. I'm going to look for a new phone provider to see if i can get a better deal and better service
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Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Value for money

Straight Talk Wireless - Unhappy

Straight Talk Wireless
#1114945
My data runs so slow after i top up...and its not fair...i dont think yall are worth 45 a month....still waiting on custsrv to contact me...i should be reinversed or something....if cant compensate or whatever...then i think i will check on other companies
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Straight Talk Wireless - Have taken money out of my checking account twice in August

Straight Talk Wireless
#1102613
3.2
Details
I talked to someone in customer service they said they did not take the money. My bank said the only way they sent the money was because Straight talk sent a request. Happened again. They took money from my checking account and charged my credit card. I have paid double 2 times now
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Advertised vs Delivered
Billing Practices
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Discounts and Special Offers
Diversity of Products or Services
Price Affordability
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Value for money
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Website
A Straighttalk phone was purchased for me, and when I went to activate it, they said it was not scanned properly when it was purchased at Walmart. Since someone else purchased the phone for me, I do not have the receipt. No one will help me since I do not have proof of...
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Anonymous
Anonymous

So I bought a phone from someone off of Facebook. I called straight talk to activate the phone and they told me it wasn't properly scanned! I am so pissed off! I don't have pr...

Anonymous
Mbarek

The same problem, I bought a tracfone Samsung galaxy s7 from a person when I called tracfone company they said to me that the phone is not properly scanned and I don't have th...

Covington, Virginia
#602496
I purchased a 2 Sim cards and two $45 monthly card because I was told that I could not start service with the $30 card. When that card service ended, I purchased two $30 cards. The automated phone service told me the $30 card was not valid. I called customer service...
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Anonymous
Anonymous

My wife bought the 30 dollar card and it doesnt work on my smartphone please help

Anonymous
Anonymous

I went to walmart to purchase a $30 straight talk service card for my sister. When I got home she scratched the pin and started the process. It stated that it wasn't valid. I'...

#395188
Been with Straight talk from August 2012 on, phone works great, no complaints with the phone itself but the so called customer service is ***. When our first month of pre paid service ( which we paid instore with the card for $45+ tax ) was a week from expiring, I was...
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Anonymous
Collin

Well anyone who wants to sign up for autopay be aware. To get started I had bought a service card on the first of the month and had found out that you save $1 if you sign up f...

Anonymous
Anonymous

I had auto refill and accidentally got taken off and I was put back on it but I don't get the $2.50 discount I kinda rely on that discount I am on disability and don't have a ...

I just wanted to share my most recent experience with Straight Talk Wireless. After several years with AT&T paying those guys over $36,000.00 I decided to go a cheaper route. I should have stayed with AT&T. Within the past several weeks, I have purchased...
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Anonymous
Anonymous

I have an iPad Air 2 and was using the T-Mobile free data for life, but it ran out and my account had frozen up, so I had bought a straight talk data sim, item worked but I di...

Anonymous
Anonymous

Wow, you are the worst story teller ever! If i was married to you i would smother you in your sleep.

1.0
Blue Springs, Mississippi
#529418
Straight Talk Wireless Kept My Number and Refuses to Unlock My Phone
Straight Talk Wireless Kept My Number and Refuses to Unlock My Phone
I left Straight talk (Affiliated with Net10 and subsidiary of Tracfone) because of the 30 day billing. I need my bills to remain on the same day every month. Sometimes the billing date was several days away from what I believed was my normal billing date (25th). I was...
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Anonymous
Anonymous

These crooks have been ripping everyone off with the same scam.

Anonymous
Anonymous

You missed a few brands under the Tracfone umbrella:TracfoneNet10 WirelessStraight Talk WirelessSIMPLE MobileTelcel SafeLink Wireless Page Plus Total Wireless ...And they're A...

2.3
I liked
  • Price
  • Coverage
I didn't like
  • Spitefulness
  • Dont honor loyalty
  • Customer service
#997000
With Straight Talk wireless it certainly has been baptism by fire I'm also a SafeLink customer however at the time I signed up with straight talk I did not realize that they're all related under TracFone however with my SafeLink Wireless they upgraded me to a...
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#1103204

Contact Straight Talk Wireless

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, FL 33178
Phone:
(877) 430-2355
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Straight Talk Wireless - Straight Talk (Tracfone, Net10) Ripped Me Off and Claims Inability to Unlock Phones!
Straight Talk Wireless - Straight Talk (Tracfone, Net10) Ripped Me Off and Claims Inability to Unlock Phones!
Straight Talk Wireless - Straight Talk (Tracfone, Net10) Ripped Me Off and Claims Inability to Unlock Phones!
Straight Talk Wireless - Straight Talk (Tracfone, Net10) Ripped Me Off and Claims Inability to Unlock Phones!
After several attempts to recoup losses from them ripping me off (Tried porting my number before end of service date (11-20-16), but Straight Talk (Tracfone, Net10) blocked the port), Straight Talk (Tracfone, Net10) tells me that the devices in my possession (The...
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Anonymous
Anonymous

They don't REALLY care that you have a problem with their service. Once they have your money, they couldn't care less about any issues you may have. These crooks have been rip...

Anonymous
Anonymous

You missed a few brands under the Tracfone umbrella:TracfoneNet10 WirelessStraight Talk WirelessSIMPLE MobileTelcel SafeLink Wireless Page Plus Total Wireless ...And they're A...

2.3
I liked
  • Coverage
  • Price
I didn't like
  • Spitefulness
  • Thievery
  • Billing practices
#1003979