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They tell you that you are talking to a representative on the internet, ya know.. when you can't activate your phone to be able to call customer service.... and act like a complete robot. That's because it is an automated system, that is NOT a representative. They...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.I'm sorry for the inconvenience that you have experienced. Let me help you in resolving that issue. Please send us an email with your...

1.1
#1088565
when I went with you several years ago I was very pleased with the service but now it sucks. I live in the Atlanta metro area (cell towers are not the issue) but I never get anything more than 2 g and some of my apps have totally ceased to work now stating I need 3 or...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. Im sorry for the inconvenience that you have experienced. Let me help you in resolving that issue. Please send us an email with your ...

#1088443
purchased a phone from straight talk.com. it didn't work. kept telling me no service, service disabled, blah blah blah. called then 8 times with each person telling me to do this and wait two hours. if no service, call back again. I finally had it, wanted to send phone...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. Im sorry for the inconvenience that you have experienced. Let us further check your account. We can surely provide the best resolutio...

Straight Talk Wireless - Why can't I make calls when in Kentucky

Straight Talk Wireless
#1088432
Cant make calls in Kentucky
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Straight Talk Wireless - Check service area

Straight Talk Wireless
#1085715
Doesn't work at all in Wausau, Wi. Can't make a wifi hotspot either.
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Straight Talk Wireless - No call service

Straight Talk Wireless
#1082491
4.5
I am currently not able to make calls while in bowling green ky. I have interenet and can text but when i try to call out i get a message of this is a invalid phone number.
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Straight Talk Wireless - Been having problems with Total Wireless since I got it

Straight Talk Wireless
#1081704
Have to go outside to talk with anybody abd oh yeah it's been 90 + degrees with humidity feels like 105. Not to mention I have a serious pain condition that stress makes it worse. Total Wireless sucks. Going back to Verizon or to Sprint
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I was on the phone with customer service for 3 HOURS, talked to 9 representatives, and they still were not able to fix the problem that I had called for. Every time I talked to a new representative I had to give my same information over and over again just for them to...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. Im sorry for the inconvenience that you have experienced. Let us further check your account. We can surely provide the best resolutio...

#1087474
I have been wit straight talk for about two years now and I'm having terrible customer service and phone service I call they hang up and never call back I have my phone records and recordings from every time I called them and they never help I asked to speak with the...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. Im sorry for the inconvenience that you have experienced. Let us further check your account. We can surely provide the best resolutio...

1.1
#1087130
This is the worst phone company and the worst customer service I have every come across, I am from jamaica I will be in this country for a few months so I buy a straight talk phone to call my family back home ,i use the phone to call home and they deactivate my phone...
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#1087032
There customer service is always foreign and never listen to you, I have sunk hundreds into two galaxy s5 phones, even with all features off it eats through data in days, things won't update and now it seems I'm not getting text messages. I'm sick of dealing with these...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. Im sorry for the inconvenience that you have experienced. Let us further check your account. We can surely provide the best resolutio...

1.2
#1086722
Straight Talk Wireless - Straight Talk The worst phone service or the best.
Straight Talk Wireless - Straight Talk The worst phone service or the best.
I have Straight Talk and the worst data speed ever. Fast for me is 2Mbps. Almost every time I check I am at less than 1.0Mbps (see photo). I've contacted their tech support and they promised it would be fixed in 24hrs. We'll see about that tomorrow. If they don't fix...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...

I just bought a Samsung galaxy s8+ 1 week ago the screen cracked. I had the phone on the center console of my work truck all day when I went home I put it in my pocket with nothing else at all since I didn't want to scratch the screen. when I got home I took it out of...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...

1.8
I liked
  • No contract
I didn't like
  • Lying disrespectful customer service represenatives
#1084291
Been on auto pay for quite a few years now, and love it, only paying 47.53 a month and don't have to worry about rushing to the store and buying a card. This is less than buying one at the store and saving the hassle of inputting long numbers of running to my computer...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.Thank you for being a Straight Talk customer. I understand how you feel about our customer care service. Rest assured that we will im...

4.0
I liked
  • Auto pay
I didn't like
  • To reach customer service is a nighmare
#1078444