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I was charged for two accounts for 13 months for my phone service and another customer phone service so I called Straight Talk to complain. I was told to file a complaint with my bank and I did that but I only received one month refund and no assistance from the phone...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

I didn't like
  • Refund and reliability
  • Billing practices
  • Customer service
#1035171
Straight Talk Wireless - Best at Being the Worst Customer Service
I would like to start off by saying that I originally was satisfied with their service. However, the phone options were less than desirable, down right worthless in regards to the phone I purchased. After a couple months when my phone with 32 GB card purchase was...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve this issue, please contact us via chat at http://bit.ly/2gQCmUz?caseId= and we will be glad ...

2.2
I liked
  • Monthly cost was good
I didn't like
  • I was overcharged given the run around and lied to by employee
#1033154
I bought a packet at Walmart. There was no sprint SIM card so when I called they said no problem that they would send me one out I should receive it within 5 days. I waited no SIM card. I called back after 5 days they said the person who wrote my ticket out never put...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

Short Review for March 18, 2017, Plc_product_quality

#1022524
Thanks very much easy and fast service.
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Apple Iphone 5S Cell Phone Review

#992190
1.0
⚠⚠⚠⚠Warning⚠⚠⚠⚠ Don't ever buy straight talk. You are buying into a contract with you knowing it. Prepaid service that forces you to stay with them because they use a backdoor loophole to get you into a contract. *** them. Make sure you read every word in the terms and conditions. The sneek wording into their policy that is really a contract.
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Straight Talk Wireless Customer Care Review

#988279
1.4
Poorest customer service ever Need to hire Americans.
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Straight Talk Wireless Mobile Phone Service Review

#982928
1.4
I was with straight talk for years and it always became a hassle so my husband and I swap to Verizon contract .I give my son straight talk for Christmas now it says the 30.00 card is not compatible ...i guess I'd be better off get him on a plan with us .
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I dont like straight talk at all they lyars they take your money an when you wanna talk to a manager they say there the manager but theres somebody higher than them so they put another employee on the phone actin like there manager an some times you be on hold for...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

Terribke company it is worse than comcast when talking to them they are not able to answer questions help you and when they tell you they will escalate it and simeone will contact you within 48 hours it will never happen. Their 45 dollar plan is 50 so their advertising...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

I had bought a android phone june 2016 for $79, I bought the 2 year extended warreny, had trouble with my phone already in August of 2016 so I mailed it in and they sent me a new one, well again having problems again in march of this year wont take a charge and all of...
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MariaST
MariaST

Hi, angeltblue. I see so many people complaining on here, but I don’t think you guys are going to the right people to get help. My whole family has a Straight Talk phone. For ...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

1.0
I liked
  • Nonthing
I didn't like
  • I sent in a 79 smart phone and they mailed me a 20 flip phone
  • He was rude and told me to just hang up and call back
  • On the phone more then once over 30 minutes
#1029752
They never activated my sim or transferred my number. bought their kit from walmart said it'd work with att phone. they kept coming up with excuse after excuse whether it was a password to a passcode to a pin. Make up your minds don't advertise you take numbers then...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

Anonymous
Anonymous

They don't REALLY care that you have a problem with their service. Once they have your money, they couldn't care less about any issues you may have. These crooks have been rip...

i have never had such horrible customer service than i have with straight talk! This compony is so unprofessional i can't believe they have not been sued more times than they already have.the straight talk representatives wii straight up lie to you and tell yo that...
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Anonymous
Anonymous

They don't REALLY care that you have a problem with their service. Once they have your money, they couldn't care less about any issues you may have. These crooks have been rip...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

I didn't like
  • Umprofessional liars
#1028184
On the 16th of March 2017 I found myself At the hospital with my husband who was experiencing heart problems and was being admitted to ICU in the midst of the chaos I was trying to read your family member to let them know what was going on and that I would not be...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

My daughter phone was turn on they turn the phone off and gave her number to another customer want me to get another whole number and services they have lost they freaking mind getting new service they list a loyal customer
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...