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A friend has had ST. In Ocala, Florida. I thought about switching companies as T Mobile took over Metropcs and I am not fond of Tmobile poor customer service and lies ( no, I am not a dpoiled teenager. I am middle age and expect truthful company's attitudes). Each time...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

1.0
#1061209
We own 4g samsungs they almost never connect at that speed they seem always to be throttled if you use more than two minutes of internet, our data use can be under 1Gb it dont help. My older samsung was always at 2 & 3 G speeds. I 'd complain to CS dept. and hold...
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Anonymous
Notofyourbusiness

So typical

Anonymous
Anonymous

Straight talk is a joke

2.0
#1057979
We own 4g samsungs they almost never connect at that speed they seem always to be throttled if you use more than two minutes of internet, our data use can be under 1Gb it dont help. My older samsung was always at 2 & 3 G speeds. I 'd complain to CS dept. and hold...
Read more
MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

#1057427

Straight Talk Wireless - Customer service don't care

Straight Talk Wireless
#1064719
3.8
I woke up to find my phone cut off, number given to someone else. I had my number for 10 years. Boy was I mad. I was on phone with them 4 to 5 hours trying to get my number back. Talked to 3 to 4 different no help people. Never would do anything. CUSTOMER SERVICE SUCKS!! !! !!!!!!!!!!!!!!!
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Straight Talk Wireless - Loss for 3G

Straight Talk Wireless
#1062487
Just paid up when i go to google it drops to 1G. I think its time this company face another class-action to run this company out of US. Wallmart is selling a product that is junk and want take it back. How much does walmart make on this product ?
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Straight Talk Wireless - Global card blocked because I used my own minutes that have been paid for for overseas emergency

Straight Talk Wireless
#1059541
I had an emergency in Germany and after several phone calls Straight Talk blocked my global card due to yeah get this suspicious activities..what a lie still no service 4 day later
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Short Review for March 18, 2017, Plc_product_quality

Straight Talk Wireless
#1022524
Thanks very much easy and fast service.
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Been waiting a total of 3 hours now to enter in a StraightTalk PIN number for more minutes. Keep getting ignored or dropped after 3 minutes of inactivity even though i'm responding well under 3 minutes. StraightTalk is trash and needs to be reported to the BBB. I'm...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

1.0
#1055559
Phone was slow couldnt even get on some sites called them twice last night and first guy hung up when i told him this is illegal second call she hung uo when i told her there is probably a class action lawsuit on them. She tried to tell me i bought the 45 dollar refill...
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Anonymous
Anonymous

clear your cache

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

1.5
I didn't like
  • Customer service unable or unwilling to help
  • Dont honor loyalty
  • Language issues with customer service
#1055526
I have been a customer for years and have seldom had a pleasant experience. I purchased 2 sim cards for 2 new phones. When i tried to activate the first phone the numbers were mixed up and the phone would not activate. After a couple of hours on the phone it was...
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Anonymous
Anonymous

I just had the same thing happen to me. Now I'm without a phone. Also bought refurbished I phone 6 plus from them online and took it out of the box and the battery rattles a...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

#1055471
I use the smartpay feature, after paying my lease and for the service card i was told my service would be active within three hours. Four hours later i still had no service. After chatting online with customer service at Smartpay i was given a service pin to call and...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

1.0
#1054966
I recently decided to port my number and iphone over to straighttalk, (apple told me it would up to 48 hours to unlock) i waited that time and then bought the BYOP activation kit. The service was working for one week until my other service provider finally ported me...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

2.7
I didn't like
  • Given the runaround
#1054771
I lost my phone so i called to put my service on hold to not waste my days,, I found the phone 1 day later and was told from 7 different customer service reps. i could not get service until after a 3 DAY hold was up,,, lol lol think of this my phone and wanting restart...
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MariaST
MariaST

Hi rssmo. My name is MariaST and I work with Straight Talk Wireless. We sincerely apologize for the type of service you received and for the trouble you have in trying to rein...

2.4
I didn't like
  • Would change their policies
  • Need to experience what i have
#1049945
My sons phone which has been established for multiple years screen had issues (iphone 6), we decided to send this in for repair as we have paid for the service with straight talk. When we started the repair, he realized he would be without his phone and paid from his...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agen...