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4 comments
1.1

Phone works just fine my account says inactive when I try to use transfer wizard it tells me it can't confirm me as a network customer but the phone works. My account still has the number of the old phone listed

Location: Uniontown, Pennsylvania

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#2119846

Transfer wizard refuse to accept my phone number as being a network customer so I took it out and just put in 10 random numbers and it worked like a charm I have no idea what numbers I even put in kind of strange

#2108151

Hi Larry L Wjs. This is Maria from Straight Talk Wireless.

Please accept sincere apology for the inconvenience this may have caused you. We understand your concern. Let us take a closer look into what's going on and ensure a resolution for you. For assistance, please copy this link http://bit.ly/2CuBvXO and paste it to a new window for chat support.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

We are looking forward to work with you. Thank you.

#2109312
@MariaST

No help

#2110381
@PissedConsumer2109312

Hi. This Maria from Straight Talk Wireless.

We do apologize for the inconvenience you have experienced with our service. We would like to review your account so we can help you fix the issue. Please chat with us using this link http://bit.ly/2CuBvXO and paste it to a new window for chat support. You may also contact our Customer Care Center at 1-877-430-2355.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

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