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I bought an iPhone 6 and connected it with straight talk this is my first time trying this service I wanted to keep my same number that i have with another company i still had service with my current provider now that phone has stopped working its saying i have no service and the new phone is still doesn't have service and both don't work and not sure what's going on!! but I need either phone to start working because I use it for work.

how should I proceed with this should I go to a store or what should I do? Also I paid for this service and if this is not gonna work I don't need this.

Product or Service Mentioned: Straight Talk Wireless Mobile Phone Service.

Reason of review: phone not working.

Preferred solution: fix the solution and add my service .

Straight Talk Wireless Cons: I have no service.

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MariaST
#1398783

Hi. I’m Maria from Straight Talk Wireless.

I'm sorry for the inconvenience that you've have experienced. We can surely help you in resolving that issue.

To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfone.com. Thank you.