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Straight talk took my money for hotspot when I added extra time but I didn't get my hotspot and my mobile data has slowed down and barely runs at all I've had nothing but issues with straight talk for the last 6 months and it's always been something and I'm tired of calling and talking to u people and have been seriously thinking about switching carriers u have gotten worse over the years I've been a customer for a long long time and don't appreciate the unprifession conduct being used by ur company

Location: Richlands, Virginia

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Hi Terron Exd. This is Maria from Straight Talk Wireless.

Our apologies for the inconvenience we have caused you. We understand where you are coming from. We are determined to make things right for you. We are hoping that you would allow us to speak with you again to discuss the situation and provide the best possible resolution.

To assist you, please copy this link and paste it on a new window for chat support. You may also call us at 1-877-430-2355. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611. Thank you.

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