State: Alabama Clear all filters (33 of 1844 reviews match)
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1 comment
1.1
Details
Sharon Turner I was a straight talk customer for almost one year less 3 days. I had problems with both the phone I purchased from them and the service the entire time. I finally switched carriers in January after having no success with locating a seconds worth of...
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MariaST
Straight Talk Wireless Verified Representative
#1199313

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Montgomery, Alabama
Reason of review
Order processing issue
Loss
$200
Preferred solution
Deliver product or service ordered
Review #900889 is a subjective opinion of poster.
1 comment
Cut my service off for no reason at all, i didnt even use the service but to call my friend
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MariaST
Straight Talk Wireless Verified Representative
#1180433

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Dothan, Alabama
Reason of review
Poor customer service
Review #875019 is a subjective opinion of poster.
1 comment
1.2
Details
First off I am an advanced technology professionsl. Straight Talk sux sux sux. No one at customer service is a native English speaker. You can never speak to the same eep twice. Even when your isdue is documented in writing and trying to resolve for 6 months, they dont...
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MariaST
Straight Talk Wireless Verified Representative
#1112618

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Cullman, Alabama
Reason of review
Poor customer service
Review #790889 is a subjective opinion of poster.
2 comments
1.2
Details
i only had straight talk for a month and have not used my phone for any excessive internet usage. i was curious about whether i could use my phone to allow my tablet or laptop to get wifi and called customer service only to be put on hold for a long time and never told...
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Anonymous
#1106772

What you are attempting to do by connecting your tablet to the internet via your Straight Talk phone is called tethering. Tethering is against the Terms of Service even if yo...

Author
Location
Killen, Alabama
Pros
  • Let me keep my old phone
Cons
  • Quality of service
  • Price of service
  • Customer service
Reason of review
Not as described/ advertised
Loss
$45
Preferred solution
Deliver product or service ordered
Tags
  • Straight Talk lies
Review #782018 is a subjective opinion of poster.
1 comment
2.0
Details
I activated a Straight talk T Mobile Sim Card in my LG G3 Vigor that I have used many times before. On 1/25/2016 at 8:16 P.M I called and done a transfer of my number from AT&T to a T Mobile and they told me when my old phone stops working to cut my new phone off and...
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MariaST
Straight Talk Wireless Verified Representative
#1101535

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
AlabamaUnited States
Pros
  • Service
Cons
  • Costumer service and technical support
Reason of review
Poor customer service
Preferred solution
Price reduction
Review #778296 is a subjective opinion of poster.
1 comment
1.0
Details
Straight Talk Wireless - Customer service/activation and service
it is the 2rd of january 2016 and the phone I purchased from straight talk around the 15th of december including the plan and 45.00 unlimited 30 day service are still not happening, they seem to make sure you can only reach the computer that tell it's in progress, I...
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MariaST
Straight Talk Wireless Verified Representative
#1087972

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Bessemer, Alabama
Reason of review
You have tired funds up which I can't get paid interest,just reimburse me and call it even
Preferred solution
Full refund
Tags
  • Re-reimbursement Please
Review #762488 is a subjective opinion of poster.
1 comment
3.6
Details
My phone wont work. Its been four days. Straight talk wont help. I been on the phone For hours everyday. They actually said this isnt a big deal. Dont worry. Your phone will work eventually. Wow! I have no service. I just added 45 dollar plan four days ago. My phone...
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MariaST
Straight Talk Wireless Verified Representative
#1046825

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Birmingham, Alabama
Reason of review
Poor customer service
Review #714752 is a subjective opinion of poster.
0 comments

Straight Talk Cell Phone Review

1.0
Details
I havent had a straight talk phone in 4 months due to them cutting mine off every two weeks and charges me another $45 n now they are still taking the money out of my account and wont redund me my money. They where so rudw when i called them about it and told me they will continue to take it out every month cause i had a contract. Prepaid phones dont have contracts.
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Author
Location
Birmingham, Alabama
Reason of review
Problem with delivery
Review #697634 is a subjective opinion of poster.
0 comments

Straight Talk 3G Internet Review

I have strait talk with version. I can be sitting next to a friend that is not with strait talk but with a version providers he has internet and I don't. I have 3g and still can't get service or its so slow it Times out.
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Author
Location
Brantley, Alabama
Reason of review
Bad quality
Review #661192 is a subjective opinion of poster.

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Products and Services Reviews

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Other Product Review

They lie about your data base. They tell you that it will speed up in 30 days.IT DON'T !!
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Author
Location
Birmingham, Alabama
Review #640206 is a subjective opinion of poster.