Seller: Straight Talk Wireless State: Alabama Product: Straight Talk Wireless Phone Plan Clear all filters (0 of 167 reviews match)
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Straight Talk Wireless - Customer service/activation and service
it is the 2rd of january 2016 and the phone I purchased from straight talk around the 15th of december including the plan and 45.00 unlimited 30 day service are still not happening, they seem to make sure you can only reach the computer that tell it's in progress, I...
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1 comment
MariaST
#1087972

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#762488 Review #762488 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
You have tired funds up which I can't get paid interest,just reimburse me and call it even
Preferred solution
Full refund
Tags
  • Re-reimbursement Please
I pay for my daughters straight talk phone so i set her up on auto pay well for some reason they took her off and disconnected her phone. So i went online and logged onto my account to add her minutes. There were 4 phones listed and i chose the 1st on and added the...
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2 comments
MariaST
#969460

Hi jaybird70,

We apologize for the inconvenience. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. Thanks.

Maria

Straight Talk Wireless

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Review
#609455 Review #609455 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Problems with payment
i bought a phone and service plan card at Walmart went to the parking lot to activate the phone from my friends phone went threw the process then entered the pin# off the card i had just bought and was told to enter anouther pin# because the one i entered had already...
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5 comments
Anonymous
#1170069

I had the same *** happened and I had to pay 45 extra i didnt have

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Review
#481585 Review #481585 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Loss
$150

Straight Talk Wireless in Leeds, Alabama - Phone cut off before time exporation

I usually buy the 30 dollar 1000 minute plan. Further, I always set my phone call timer to 00:00:00 hrs.so as to keep an account of my time usage. For the last 6-8 months straight talk has cut my phone off about 2 hours before my time is expired. When you call to explain the service malfunction you always have to talk to a service rep., 2 supervisors and a manager for about an hour or more. As of late they refuse to correct the problem. My wife had the same thing happen to her with straight talk refusing to correct the problem. I sure that we are not the only ones experiencing this problem...Lets assume 4 million customers at 2 hrs per month that's 8 million dollars per month times 12 months that's 96 million a year. I'm no accusing straight talk management of this per se...but it does give you something to watch and think about.
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Review
#442082 Review #442082 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Tags
  • bad reviews straight talk phones
In June after my plan auto renewed straighttalk decided to turn my data plan off said I violated the terms and conditions.which I knew I had not.so the month of June I have no data plan on my phone also I called and they advised it would be fixed in 24 hours.which...
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3 comments
Anonymous
#681738

I have had a very similar experience and if anyone can get a class action lawsuit filed let me know. Bdmhntr85@outlook.com

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Review
#428179 Review #428179 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Loss
$150
Tags
  • Cell phone straighttalk
I'll save you from wasting your time. Just completely avoid this fly-by-night company. My wife and I bought our phones 9 days ago and have had nothing but problems for all 9 days! They have an extremely poor trak recod for a reason, they jusy don't care! It took them...
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1 comment
Anonymous
#569976

a ***

Review
#357713 Review #357713 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Loss
$100

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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