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1 comment
2.4
Details
Straight Talk Wireless - Straight Talk The worst phone service or the best.
Straight Talk Wireless - Straight Talk The worst phone service or the best.
I have Straight Talk and the worst data speed ever. Fast for me is 2Mbps. Almost every time I check I am at less than 1.0Mbps (see photo). I've contacted their tech support and they promised it would be fixed in 24hrs. We'll see about that tomorrow. If they don't fix...
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MariaST
Straight Talk Wireless Verified Representative
#1359530

Hi. I'm Maria from Straight Talk Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...

Author
Location
Prescott, Arizona
Reason of review
Bad quality
Review #1086635 is a subjective opinion of poster.
2 comments
1.9
Details
Just bought the Samsung Galaxy S6, to the tune of $399 plus tax, and discovered, through internet research after a failed attempt to see if there was an update on it, that Straight Talk won't allow software updates to my phone. I'm reading every word of the exhaustive...
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Anonymous
#1325731

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.These crooks have been rippi...

Author
Location
Phoenix, Arizona
Pros
  • Unlimited text
  • Unlimited talk
Cons
  • Bad customer service
  • No updates on phone software
  • Lies on terms of service
Reason of review
Inability to recieve phone software updates
Loss
$433
Preferred solution
Deliver product or service ordered
Review #1013783 is a subjective opinion of poster.
2 comments
So, Please help me blast Straight Talk. They robbed me of my minutes. A $50.00 phone card. I bought a new phone. I bought new minutes to go on the new phone. I transfered my number to the new phone... My new phone broke. I transfered the number and the minutes back to...
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MariaST
Straight Talk Wireless Verified Representative
#1224326

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent. For yo...

Author
Location
Tucson, Arizona
Reason of review
Problems with payment
Review #933520 is a subjective opinion of poster.
1 comment
2.6
Details
Not able to get my phone scaned
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MariaST
Straight Talk Wireless Verified Representative
#1198020

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Tucson, Arizona
Review #897241 is a subjective opinion of poster.
2 comments
1.0
Details
I refilled my phone yesterday. My phone is STILL so slow, that I can't do anything with it. I paid my money, now you need to give me my service. This is so not fair!
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Anonymous
#1180897

This has happen to me many times until for the last three months hardly no service at all. Report to BBB for fraud/false adversment.

Author
Location
Show Low, Arizona
Reason of review
Bad quality
Review #873850 is a subjective opinion of poster.
1 comment
Terrible customer service. They ibviously are in India cant understand a word they say. Had 2 reps, i ordered the sim card and activation. It was sent fedex they require a signature in person. i work, i was not home. I called and asked if it could be sent to my...
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MariaST
Straight Talk Wireless Verified Representative
#1128281

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Phoenix, Arizona
Reason of review
Poor customer service
Review #810556 is a subjective opinion of poster.
1 comment
I had bad customer service with Verizon, so we switched and they are worse! There customer service is unbelievable! How can a company get so big with such *** service? I'll tell you how, Verizon has better customer service (kind of) but costs more. I'm stuck because...
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MariaST
Straight Talk Wireless Verified Representative
#1123490

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Scottsdale, Arizona
Reason of review
Poor customer service
Review #804653 is a subjective opinion of poster.
6 comments
3.1
Details
Been a customer for a year with Straight Talk. I've been lied to many times, including by reps, CSR, unlocking dept and reps at Walmart. Unlocking dept say's they can't unlock my phone and have offered me a sum of 26$ and return of the phone instead. This company is...
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MariaST
Straight Talk Wireless Verified Representative
#1078922

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Show Low, Arizona
Reason of review
Poor customer service
Review #751313 is a subjective opinion of poster.
1 comment
2.0
Details
I have called Straight talk multiple times. I have been put on hold and never gotten back to and spent 2 1/2 hours to speak to someone. If you have a problem with your phone there is NO technical support to be found. As of yesterday I became feed up with Straight...
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MariaST
Straight Talk Wireless Verified Representative
#1034957

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Mesa, Arizona
Cons
  • Tech support customer service
Reason of review
Poor customer service
Loss
$80
Preferred solution
Full refund
Review #700628 is a subjective opinion of poster.

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Products and Services Reviews

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0 comments

Straight Talk Wireless Data Update Review

Worst service ever. Data unreal horrible. Will never use again ever
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Author
Location
Bisbee, Arizona
Reason of review
Bad quality
Review #699165 is a subjective opinion of poster.