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Straight Talk Wireless - Straight Talk The worst phone service or the best.
Straight Talk Wireless - Straight Talk The worst phone service or the best.
I have Straight Talk and the worst data speed ever. Fast for me is 2Mbps. Almost every time I check I am at less than 1.0Mbps (see photo). I've contacted their tech support and they promised it would be fixed in 24hrs. We'll see about that tomorrow. If they don't fix...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...

Just bought the Samsung Galaxy S6, to the tune of $399 plus tax, and discovered, through internet research after a failed attempt to see if there was an update on it, that Straight Talk won't allow software updates to my phone. I'm reading every word of the exhaustive...
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Anonymous
Anonymous

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.These crooks have been rippi...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

1.9
I liked
  • Unlimited text
  • Unlimited talk
I didn't like
  • Lies on terms of service
  • Bad customer service
  • No updates on phone software
#1013783
So, Please help me blast Straight Talk. They robbed me of my minutes. A $50.00 phone card. I bought a new phone. I bought new minutes to go on the new phone. I transfered my number to the new phone... My new phone broke. I transfered the number and the minutes back to...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent. For yo...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent. For yo...

Straight Talk Wireless Data Update Review

Straight Talk Wireless
#699165
Worst service ever. Data unreal horrible. Will never use again ever
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Straight Talk Wireless Phone Plan Review

Straight Talk Wireless
#679081
3.4
Details
I purchased a $30 straight talk plan and when I called I got told that its not valid for my phone is there anyway I can get a refund before tomorrow
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Billing Practices
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Style and Design
Warranty
Website

Straight Talk Wireless Phone Plan Review

Straight Talk Wireless
#679078
I bought a straight talk $30 plan but when I called to activate it straight talk says it won't work on my phone is there any way I cam get a refund before tomorrow
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Other Product Review

Straight Talk Wireless
#670414
I agree with all the disappointed & pissed off customers!!
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Not able to get my phone scaned
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

2.6
#897241
I refilled my phone yesterday. My phone is STILL so slow, that I can't do anything with it. I paid my money, now you need to give me my service. This is so not fair!
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Anonymous
Anonymous

This has happen to me many times until for the last three months hardly no service at all. Report to BBB for fraud/false adversment.

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Terrible customer service. They ibviously are in India cant understand a word they say. Had 2 reps, i ordered the sim card and activation. It was sent fedex they require a signature in person. i work, i was not home. I called and asked if it could be sent to my...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

I had bad customer service with Verizon, so we switched and they are worse! There customer service is unbelievable! How can a company get so big with such crappy service? I'll tell you how, Verizon has better customer service (kind of) but costs more. I'm stuck because...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

#804653
Been a customer for a year with Straight Talk. I've been lied to many times, including by reps, CSR, unlocking dept and reps at Walmart. Unlocking dept say's they can't unlock my phone and have offered me a sum of 26$ and return of the phone instead. This company is...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

3.1
#751313
I have called Straight talk multiple times. I have been put on hold and never gotten back to and spent 2 1/2 hours to speak to someone. If you have a problem with your phone there is NO technical support to be found. As of yesterday I became feed up with Straight...
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MariaST
MariaST

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

2.0
I didn't like
  • Tech support customer service
#700628

Contact Straight Talk Wireless

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, FL 33178
Phone:
(877) 430-2355
More
Around mid-July 2015, I go another phone from my new company with service by Verizon and called ST to reduce my plan from $45 to $30 since I was forwarding the calls to my new cell. The representative told me that the only way I can go to a lower plan is to "purchase...
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MariaST
MariaST

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

3.0
#686118