State: Arizona City: Phoenix Product: Straight Talk Wireless Mobile Phone Service Clear all filters (1 of 74 reviews match)
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1.9
Details
Just bought the Samsung Galaxy S6, to the tune of $399 plus tax, and discovered, through internet research after a failed attempt to see if there was an update on it, that Straight Talk won't allow software updates to my phone.I'm reading every word of the exhaustive...
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2 comments
Anonymous
#1325731

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.

These crooks have been ripping everyone off with the same scams. Spread the word to EVERYONE you know, and ask them to do the same. #StraightTalkSUCKS #StraightTalkTHIEVERY #StraightTalkPIRATES...BTW...robot Maria won't help.

Just a form response which will give you the same response that you got from the customer service rep.Mariabot is just here to give the ILLUSION of caring.

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Review
#1013783 Review #1013783 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Pros
  • Unlimited text
  • Unlimited talk
Cons
  • No updates on phone software
  • Bad customer service
  • Lies on terms of service
Reason of review
Inability to recieve phone software updates
Loss
$433
Preferred solution
Deliver product or service ordered

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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