State: Arkansas Clear all filters (28 of 1879 reviews match)
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1.5
Details
I DO have receipt. And Walmart STILL will NOT ACTIVATE MY PHONE THAT A WALMART EMPLOYEE DIDNT DO. IT IS NOT MY FAULT. I DO HAVE DAM RECEIPT. PHONE BOUGHT ON BLACK FRIDAY. I DONT CARE I JUST WANT MY PHONE TO WORK. SO. BEYOND LIVID.POOR CUSTOMER SERVICE AT WALMART AND...
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1 comment
MariaST
#1626370

Hi AcidBirman. This is Maria from Straight Talk Wireless.

I read your post and am sorry you’re having some problems upon activating your phone. We'd like to take a closer look into what's going on and ensure there is a resolution for you. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1438643 Review #1438643 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
3.6
Details
I have auto refill and was accidentally taken off of it and now don't get the $2.50 discount I am on disability and I rely on that discount
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1 comment
MariaST
#1223275

Hi anonymous#931348. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#931348 Review #931348 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Problems with payment
1.0
Details
My data was slowed down to not able to use with 45 dollar plan . So i went 55 dollars for more data .i only a fraction of that and got throttled anyway.then told sorry we have nothing on our computor to verify your useage .i monitor my own usage .and to call back...
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1 comment
MariaST
#1201460

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#903946 Review #903946 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Pricing issue
1.0
Details
I paid my service on the 19th of June and I went to make a phone call tonight and it had been deactivated and when I called them they said he payment didn't go through. Then where the heck did my $65 go? I got the text message and everything that it was approved and it...
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1 comment
MariaST
#1180734

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#874994 Review #874994 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Problems with payment
Straight Talk might be fine for you IF you don't actually NEED to use your phone a lot. If you THINK you are going to save money by using Straight Talk, you had better pay close attention to all the little details before you choose them. Here are a couple of things you...
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1 comment
Anonymous
#1169461

Your complaints weren't even worth the review and made no sense at all. They clearly state you can't use it as a hotspot.

They may not let you pick an exact number but they give you a set of numbers to choose from and if you don't like them then they will give you more numbers to choose from. Anyway if you're running a business using Straight Talk phones you should probably stop selling drugs.

Review
#852498 Review #852498 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Pricing issue
I feel ripped off. Unlimited is only 3g, so you advertise, but I only get 2.5. Been with straight talk since it started at wal- mart. I'm definitely not happy. I'm dropping you and going to a company who stands by what they say you are getting. Bye bye straight talk.
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1 comment
MariaST
#1152441

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#839169 Review #839169 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Not as described/ advertised

Straight Talk Wireless - Phone Review

I just bought a $200 phone for Walmart but the cashier didn't scan it correctly. lost my recipe and and box it came in. Service at Walmart won't help me.
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1 comment
MariaST
#1116370

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#795755 Review #795755 is a subjective opinion of poster.
1.0
Details
my phones keep on freezing up and when i called them they told i have to a anther phone i just my 125.00 back i cant call nobody my grandpa on oxygen i am very angry and unsatified with this company they should let u go back to the store got it from and get your money...
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1 comment
MariaST
#1114305

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble.

To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#792748 Review #792748 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Cons
  • Service or the company
Reason of review
Damaged or defective
Loss
$125
Preferred solution
Full refund
1.7
Details
I've been with straight talk for 3yrs I switched from boost mobile simply cause their data speed was so slow it sucked. Now here straighttalk has been the same way for 6months that I know of. Before that I've always had home Wi-Fi n used my wifi never just my data. I...
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1 comment
MariaST
#1030799

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#695101 Review #695101 is a subjective opinion of poster.
Reason of review
Bad quality

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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1.7
Details
Straight Talk Wireless - No number change
I got my step mom's old phone which had the same number as her new phone, I bought minutes for the phone not knowing it was linked with my step mom's. We called straight talk and they said they would change my number and put the minutes I bought on my phone and I would...
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1 comment
MariaST
#1029091

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#693273 Review #693273 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$45
Preferred solution
Let the company propose a solution