Elkhart, Indiana
Not resolved
1 comment

Will activation still auto refill and take out of my bank account if my sim card is completely snapped in half or will it just not go through and not take money out?

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Hi PetiteCottontopTamarin912. I'm Maria from Straight Talk Wireless.

Yes. It is possible that your phone is still enrolled in Auto-Refill even if your SIM card was broken or defective. We can help you check the status of your account. For further assistance, please click on this link http://bit.ly/2CuBvXO to chat with a live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

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